Be aware this company is charging unauthorized payments month for month. Its a scam. Dont subsribe and if done already cancel subscribtion and inform your bank to block any further payments. Will al... See more
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Easy to sign up and for such a life changing decision

Reply from Nordletics
Never have I done anything like this. I taught exercise for a career.

Reply from Nordletics
I’m continuously impressed every time I check in! Today you have even made it easier by recognizing me then putting me straight into my last conversation with my coach. This is outstanding.

Reply from Nordletics
BE AWARE do not touch!!!!! If I could give no Stars I would. I paid £23.70 for a 12 week Trial in April, App was removed from my phone as was not using then £118.52 taken from my bank in July totally unknowingly unauthorised, contacted the company via email after having to reload app to get these details and told they cannot refund, how do you know they will take NO MORE money I feel I have been SCAMMED!!!!!!

Reply from Nordletics
It took several days to get a receipt for the lifetime pass for the Nordletics app. I had to request a receipt 4 times, but finally received one. the customer service has been great since then.

Reply from Nordletics

Reply from Nordletics
Simple to enroll now need to check out what I have agreed to

Reply from Nordletics
Scam.. You pay for a 4 week plan and they then continue to take payments. Ignore cancellation requests, when you try to contact then the App continues to say check email message not sent! Extremely poor, only way to stop these scammers is for people to start taking notice of the terrible reviews

Reply from Nordletics
I joined the app for a trial period and it wasn’t for me. Found the digital workout too small. I was horrified to see £79 taken from my account today. I contacted customer services who got in touch with this response -
Hello,
Thank you for reaching out, and I’m sorry for the surprise charge.
I’ve canceled your Nordletics subscription, so you will not be charged again going forward. You will keep access to the app until the end of your current billing period.
Regarding the £79.11 charge, I’m afraid I’m not able to issue a refund. Because this is a digital product, purchases are final once activated.
I understand this is disappointing, and I’m sorry for the frustration.
Best wishes,
Nora Abot,
Junior Support Specialist
I am shocked that because this is a digital product you cannot be issued a refund! Not sure this is legal.

Reply from Nordletics
I had a question and Nora was super fast to respond, she was very nice and answered my question with knowledge and politeness.

Reply from Nordletics
I signed up to the 4 week discounted offer — did not comprehend that it was a roll on subscription that would cost £79 per month until cancelled! Info on this is not made clear enough — should be on the main page where you tick 1 week 4 week plan — feels dishonest, lack of integrity.
The terms and conditions should be in bigger font, and black, not light grey. I went back to check and found cancellation if you scroll down, should be obvious, not hidden… i feel i’ve been robbed of £160 and did not benefit from the app, wasn’t for me and i did not choose to pay for a further 2 months. lithuania based company that probably makes a lot of money from people not knowing they need to cancel a subscription, and like me check their finances every couple of months to find an unexplained transaction/s. i won’t be signing up to any more health apps direct, i’ll use apple subscriptions and make sure to cancel at time of processing a free trial, then make a conscious decision to subscribe if i choose to.

Reply from Nordletics
I required confirmation that my 1 week purchase would be cancelled and no further payments asked for. Nora Abbot very promptly assured me that it was indeed cancelled and no further payment requests to myself would made.
I was impressed by Nora’s professionalism in answering my query so promptly and has put my mind at rest.
Thank you Nora,

Reply from Nordletics
This is a very dishonest company who are just out to get your money!!! Stay away from them and spread the word! You end up being tricked into a cheap month subscription which then increases 10 fold after a month!!!!!

Reply from Nordletics

Reply from Nordletics
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