Have been a customer for about a year, so many great supplements. I ordered Black Ginger yesterday, and it arrived in less than 1 day…. Usually it takes 2 days but they got the order from yesterday ou... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I love your products and the speed of delivery. I am having extreme difficulty in applying the bonus points that I have acquired there though. Perhaps you can help ne with that please. Sincerely Keit... See more
Company replied
My first order, but I am impressed with the products on paper. The order process was simple. Shipping confirmation came within hours. Product came within a couple of days. Great experience so far. T... See more
Company replied
The science, quality and trust from nootropics depot is unmatched in a world with so many falsely claimed supplements out there. I am so glad my health can be trusted with consistent and lab tested su... See more
Company replied
Company details
Written by the company
At Nootropics Depot, we are committed to delivering the highest quality supplements through rigorous third-party lab testing and uncompromising quality control. Our mission is built on transparency, ensuring that every product meets stringent standards for identity, purity, and potency. We partner with the best ISO-accredited third-party laboratories to test every batch of raw materials and finished products, rejecting any that do not meet our high safety and efficacy standards. Our commitment to transparency includes sharing detailed lab certificates of analysis (COAs) for every product, ensuring you have complete confidence in what you're purchasing. We adhere to cGMP and ISO standards, guaranteeing consistency, purity, and safety in every supplement we produce. With Nootropics Depot, you can trust that what's on the label is exactly what's in the bottle, every time.
Your Rights, Our Mission
Written by the company
- We are committed to fighting for all consumers!
- At Nootropics Depot, we're dedicated to not only empowering you with the best products and transparent information, but also advocating for your rights as consumers. You should know exactly what you're putting into your body and be able to trust the brands you buy from. You have a right to know who made your product, where it was made, how those products were tested, and the certifications those companies have. A lot of brands out there simply lie to consumers, and hope they don't poke too deeply for proof. Many companies use the term "transparency" as a marketing tactic, but we live it. Our commitment goes beyond labeling – it’s built into everything we do. From clear, detailed ingredient lists to accessible research snapshots on the science behind our products, we ensure that every piece of information we provide is straightforward and truthful. When You See Real Transparency, It's Clear.
Unmatched Fast & Free Shipping
Free US Shipping On Order Over $50
According to Google Metrics, we are in the top 0.1% of Ecommerce stores for shipping speed. We often ship orders out within 1-2 hours of orders being placed, and our US FedEx shipping is lightning fast!
Contact info
8380 S. Kyrene Rd. Suite 110, 85284, Tempe, United States
- Support@NootropicsDepot.com
- nootropicsdepot.com
ND's Scientific Advisory Board
4.7
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 97% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ease of ordering and seeing research…
Ease of ordering and seeing research and testing on product. Shipping was prompt. Liked the no shipping charge.
26 May 2026
Reply from Nootropics Depot
Thank you for taking the time to share your experience with us, Sue! We’re so glad to hear the ordering process was smooth and that you found the research and testing information helpful and transparent. It’s also great to know your order arrived promptly and that the free shipping was a nice bonus. We truly appreciate your support and look forward to serving you again in the future!
Tried Shoden to which I responded with…
Tried Shoden to which I responded with a higher than desired level of energy or activation. Waited a few weeks and am taking KSM66 which is not so activating. Question: are withanolides typically activating, noting in particular the high amount in Shoden? Continuing after 2 weeks of KSM66.
25 May 2026
Reply from Nootropics Depot
Thank you for sharing your experience and for being so thoughtful about trying both extracts. What you noticed with Shoden is actually a really interesting phenomenon. Withanolides themselves are generally calming compounds, but for some people who are running on high cortisol or mental overdrive, that calming effect can paradoxically feel energizing as the "noise" lifts. It's one of the reasons ashwagandha is classified as an adaptogen; it tends to give your body what it needs rather than pushing in one fixed direction. The more pronounced effect with Shoden likely comes down to its potency; it's a significantly more concentrated extract than KSM-66, so the same mechanisms play out more intensely. It sounds like KSM-66 is landing better for you at this stage, and continuing to give it a few weeks is a great approach. We'd love to hear how it continues to go for you.
My order arrived early and in great…
My order arrived early and in great condition. All the supplements are as described, though I have not taken them yet. ND is known for their exacting quality and testing measures so I am confident they will deliver on the hype. I will be ordering again soon.
24 May 2026
Reply from Nootropics Depot
Thank you so much for your thoughtful feedback and support! We’re really happy to hear your order arrived early and in great condition. Our team works hard to ensure every product meets the highest quality and testing standards, so your confidence in us truly means a lot. We appreciate you giving us a try and look forward to being part of your wellness journey again soon!
Fast shipping
Fast shipping. I like that their products are third party tested. I can trust that what they say it is....is actually what I'm getting.
23 May 2026
Reply from Nootropics Depot
Third-party testing is genuinely one of the things we're most committed to, so it means a lot to hear that trust is coming through. Every COA is right there on the product page, no guesswork, just transparency.
Reply from Nootropics Depot
Glad the experience was smooth from start to finish, that's exactly how it should feel. If you ever want to dig into what else Nootropics Depot has to offer, our product pages make it easy to find something that fits your goals.
Extremely fast shipping but…
Extremely fast shipping! But no scoop, no way to measure and as a first time user I have no clue how to take the product without a scoop included. And no clear instruction on how to measure without one. I feel that’s a brand fail. Will probably not purchase again because of this.
23 May 2026
Reply from Nootropics Depot
Thank you for taking the time to share your honest feedback with us. We’re very happy to hear that your order arrived quickly, but I sincerely apologize for the frustration and confusion caused by not receiving a scoop or clearer measuring guidance, especially as a first-time customer.
We completely understand how important clear instructions are when trying a new product, and we’re truly sorry that this left you feeling disappointed in your experience with us. Some of our powdered products are measured by weight for accuracy, which is why we typically recommend using a small milligram scale, but we absolutely understand that this may not have been communicated clearly enough.
We genuinely appreciate your feedback, as it helps us identify areas where we can improve both our product experience and communication moving forward.
Havent recieved the shipment
23 May 2026
Reply from Nootropics Depot
We’re very sorry to hear that you have not yet received your shipment, and we completely understand how frustrating that can be. Please accept our sincere apologies for the inconvenience and disappointment this delay has caused.
Our team would be more than happy to look into this further for you and help however we can. A member of our team will reach out to you directly to assist you further.
Super fast shipping and pricing was…
Super fast shipping and pricing was better than what I'm used to paying.
23 May 2026
Reply from Nootropics Depot
Great value and fast shipping is a combination worth coming back for, and we're glad it landed that way for you. If you ever want to explore more of what Nootropics Depot carries, please feel free to reach out to our support team at support@nootropicsdepot.com.
Buying from Nootropics Depot is always…
Buying from Nootropics Depot is always a seamless experience. The delivery is super quick and you can always count on a high quality product.
23 May 2026
Reply from Nootropics Depot
That consistency you're describing, Cesar, is something we genuinely work hard to maintain across every order. Knowing that the quality and the experience feel reliable every time means we're doing something right.
Reply from Nootropics Depot
Glad the experience hit on all fronts, Justin. Shipping speed and quality aren't always easy to get right together. Our product pages include COAs and detailed write-ups if you ever want to dig into what else might pair well with what you're already taking.
Very fast arrival time
22 May 2026
Reply from Nootropics Depot
Thank you for your feedback! We’re glad to hear your order arrived quickly. This is great to know. Our fulfillment team works hard to get orders out as fast as possible, and we really appreciate you taking the time to leave a review.
We truly appreciate your support and hope to serve you again soon!
Great customer service and great…
Great customer service and great response time. They’re friendly and knowledgeable
22 May 2026
Reply from Nootropics Depot
Thank you so much for your kind review!
We’re really glad to hear that you’ve had a great experience with our customer service and response times. It means a lot to know our team is coming across as friendly and knowledgeable. That make us happy to hear.
We truly appreciate your support and look forward to helping you again in the future!
Best supplement company ever!
Have been a customer for about a year, so many great supplements. I ordered Black Ginger yesterday, and it arrived in less than 1 day…. Usually it takes 2 days but they got the order from yesterday out so quick, amazing customer service and love reading on Reddit about what I can try next!
22 May 2026
Reply from Nootropics Depot
Thank you so much for the amazing feedback and your continued support over the past year!
We’re really happy to hear you’ve been enjoying the Black Ginger and that your recent order arrived so quickly. We also love that you’re exploring new options and finding recommendations. Great to hear Reddit has been helpful for that too!
If you ever need any help with stacking or recommendations, we’re always here to help.
We truly appreciate your kind words and your trust in us. We look forward to serving you again!
All the supplements that I have used…
All the supplements that I have used from Nootropics are exceptionally potent and i feel the good effects which what I'm looking for in a great supplement company. Keep up the fantastic work on your exceptional supplements and I will continue to purchase your products
22 May 2026
Reply from Nootropics Depot
Thank you so much for your kind words and support!
We’re really happy to hear that you’ve had a positive experience with our supplements and are feeling the effects you were looking for. Feedback like this means a lot to our team and keeps us motivated to continue improving and maintaining high quality.
If you need any help with stacks or any other products we are an email away. We truly appreciate your continued support and look forward to serving you again.
Great item and shipped fast!
22 May 2026
Reply from Nootropics Depot
Thank you so much for your great feedback, Eric! We’re glad you’re enjoying the product and that it reached you quickly. We truly appreciate you taking the time to leave a review.
My first order
My first order, but I am impressed with the products on paper.
The order process was simple. Shipping confirmation came within hours. Product came within a couple of days.
Great experience so far. Thanks
21 May 2026
Reply from Nootropics Depot
Thank you for giving us a try and for sharing such a thoughtful first impression, Bryan. We’re really glad the ordering process felt smooth and that everything moved quickly from confirmation to delivery. That’s exactly the experience we aim to create. It means a lot to hear the formulations stood out to you as well, and we’re excited for you to experience the products firsthand.
Reply from Nootropics Depot
Thank you so much for the kind words, Wayne! We’re thrilled you’re enjoying the products and had a great experience with our customer service. They love to hear about your experience and feedback! We truly appreciate your support.
Good Products
Formulations are forward thinking and innovative. Good products quality and
20 May 2026
Reply from Nootropics Depot
Thank you for sharing your kind words! It truly means a lot. We’re committed to creating forward-thinking, innovative formulations while maintaining the highest standards of quality, so it’s great to hear that reflected in your experience. We appreciate your support.
Reply from Nootropics Depot
Thank you so much for your kind feedback, Julia! We’re very happy to hear that your order arrived quickly and that you’re loving the product.
We truly appreciate your support and are grateful you took the time to share your experience with us!
Quick delivery
21 May 2026
Reply from Nootropics Depot
Thank you for your feedback and support, Sean! We’re very happy to hear that your order arrived quickly.
We truly appreciate you taking the time to share your experience with us and hope you continue enjoying your products!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.