Nook Saunas Reviews 

730
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 486 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, highlighting features like Bluetooth speakers, chromatherapy lighting, and efficient heating. Many people found the saunas to be excellent purchases, noting their effectiveness, stunning design, and overall value. The company's staff received widespread commendation for their helpfulness, professionalism, and friendly demeanor throughout the entire process. Reviewers frequently mentioned the exceptional service, from initial communication to seamless delivery and efficient installation. The installation teams were often described as quick, informative, and accommodating, ensuring a smooth setup and even tidying up afterwards.

What people talk about most

Product

People report positive experiences with the product, with many expressing delight and satisfaction with their... See more

Staff

Customers had positive experiences with staff, consistently praising their helpfulness, professionalism, and... See more

Service

Clients share positive opinions on service, with many reviewers highlighting the exceptional customer... See more

Delivery service

Consumers find delivery service to be positive, with many praising the seamless process from ordering to... See more

Quality

Reviewers highlight positive aspects of quality, with many expressing that the product exceeded their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

After plenty of research we went with the Nook Elite 3 person model. We couldn’t be happier. From the initial customer service, to delivery and installation, all aspects from the Nook team were first... See more

Rated 5 out of 5 stars

I visit wet saunas and infrared saunas regularly and we are very impressed with ours. I set it pre run when it reads 13 degrees. After an hour I’m back and it’s at 60 plus degrees and I’m sweating im... See more

Rated 5 out of 5 stars

Delivery and installation was great. Installers were very quick,helpful and friendly explained all functions of the sauna. The sauna itself is great quality and does exactly what it claims. Love the B... See more

Rated 5 out of 5 stars

The team at Nook provided a 5 star customer experience. There was a delay in our project which meant we had to delay sauna delivery significantly. The team were always happy to accommodate. Installat... See more


Company details

  1. Sauna

Written by the company

Embrace the warmth. Elevate your wellness.


Contact info

4.9

Excellent

TrustScore 5 out of 5

730 reviews

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Replied to 50% of negative reviews

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4.9

All reviews

(730)

456 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible high quality product and great customer service

Incredible high quality product and amazing customer service. The team came out and installed our sauna and they were super helpful and set up was quick and easy. Love that it just plugs into a normal PowerPoint, heats up quickly, I can choose my mood through all the different coloured lighting and I can listen to my music or podcasts through the Bluetooth speakers. We chose Nook because of the safety and quality ratings compared to other brands and can’t fault our experience.

6 March 2026
Unprompted review
Rated 5 out of 5 stars

Just received our sauna this morning…

Just received our sauna this morning and I have to give a shout out to Kenneth and Andrew who installed it. They were lovely lads, great ambassadors for the company. So excited to now sit and relax in my new sauna!

6 March 2026
Unprompted review
Rated 5 out of 5 stars

I am beyond happy with my Nook sauna…

I am beyond happy with my Nook sauna experience. Everything has been fantastic. From the price, to communication to installation and the sauna itself, the whole process has been the best.

I ordered the 2 person Core sauna and it's perfect for my needs and fits beautifully in our bedroom. I didn't realise how much I would love the Bluetooth speakers and calming rotating coloured lights. Once the sauna is heated (which takes less than 15 minutes), opening the door to the heat and relaxing tunes playing is just the best feeling.

The sauna was purchased to help with chronic health issues and already within a week my sleep has improved (I'm dreaming so much more) and my pain seems to have reduced. I've also noticed I have more energy.

I'm so impressed with everything. While it took over three weeks to deliver, this was stipulated online so I expected this anyway (I'm not surprised these are so popular). The admin and installation staff were great and to receive complimentary installation where I live (an hour from Brisbane) was such a beautiful bonus.

Thanks to the team for selling a great product.

24 February 2026
Unprompted review
Rated 5 out of 5 stars

Nook Saunas absolutely deserve a…

Nook Saunas absolutely deserve a five-star review from us. From first enquiry through to sitting in our new sauna, the whole experience was seamless and stress free. The installation team was fantastic – friendly, punctual and clearly very experienced, and they had everything set up, tested and ready to go with no mess left behind. They took the time to walk us through how everything works, which gave us a lot of confidence from day one. �What really stood out was the communication throughout the purchase period. Every step of the way we were kept informed with clear, timely updates, and any questions we had were answered quickly and professionally. It made a big investment feel easy and supported from start to finish. We’re absolutely thrilled with both the sauna and the service and would happily recommend Nook Saunas to anyone considering a home sauna.

26 February 2026
Unprompted review
Rated 5 out of 5 stars

Very happy!!

We just received our sauna and couldn’t be happier!! The installation was fantastic and they couldn’t have been more accommodating!!

4 March 2026
Unprompted review
Rated 5 out of 5 stars

So Far its an Absolute Winner

1. The Product
I just bought a Nook 1 person elite and so far it has been an excellent purchase. Exactly as advertised and appears excellent quality.
2. Size
I only had the space for a one person sauna and it fits perfectly. If you have the space I think the 2 person would be the sweet spot for size fits 2 people but also lets you read out a bit and stretch if just a one person.
3. Elite vs Normal
I do a fair bit of running so having the extra panels below I think is great you can really feel the heat hit your calves.
4. IR vs Traditional.
I have generally been a traditional sauna person as thats what the gyms etc have had. The issue with this at home is often you need a dedicated circuit and drainage etc which can make it both price and hassle an impediment. With this one it just gets plugged into a normal outlet and you are good to go. Traditional tend to be 75-80 degrees and the IR only go to 65 degrees. If you are worried about not being as hot I wouldn't this feels as hot as any of the traditional saunas Ive been in. Its a different heat, more direct the only big difference I notice is that you don't get that hot air inhalation effect (plus minus steam if using water on the heater element) this may be a good thing or bad thing depending on what you like.
5. Longevity benefits.
Pretty much all the quality data has come from Finnish traditional saunas. 75 degrees 20 mins minimum 3 times a week. Theres minimal data for IR yet. If you read or follow the longevity researchers like Peter Atia they are suggesting the benefits should be transferrable. Currently some are suggesting that given the lower temp maybe more like 40 mins a session for IR, but really who knows. My heart rate data so far after a week of using it is no different to the same sessions I was doing in a traditional sauna at 75 degrees a month ago when I was on holidays. So read into that what ever you like.
5. Ordering process very easy had a conversation with Carolin who was very helpful. Ordered it and delivery was organised. Delivery turned up on time and was all ready to rock and roll in 30 mins. Great delivery guys ran through how to work it all ( very easy to run) and took all the rubbish leaving the place spotless and ready to turn on.
6. The Product itself
So far after a week of solid use it seems exactly as advertised and great quality. I would suggest buying 2 sets of bath mats one for the seat and one for the floor to stop sweat soaking into the wood I imagine after several years of use it could affect the wood. The standard bath mats sold in Wollies fit the two spots well.Just wash one set and rotate them.
7. Longevity
The Nook sauna looks solid and the only real points of failure ( not really failure just normal wear and tear) would be the plastic seals and foam seals on the doors. As long as Nook stand by their warranty and also will provide replacement parts and service ( which would reasonably have a charge) after the warranty period runs out then I really can't find any reason not to be vary happy with the product

3 March 2026
Unprompted review
Rated 5 out of 5 stars

My Nook Core 3 person sauna is a wonderful investment

My Nook Core 3 person sauna was installed recently.
I can't emphasise enough how professional and efficient the whole process was. Carolin was amazing to deal with. She was extremely helpful in helping me to select the best sauna for me and my budget. She was very knowledgeable and answered all my questions promptly. I was kept up to date regarding delivery and installation and the installation team were great. Darren co-ordinated the delivery and installation and was extremely helpful in arranging a suitable time. They set up the sauna and removed all the packaging. The sauna is extremely easy to use and I have been using it every second day since installation. It is amazing! I can't recommend Nook and their wonderful staff enough.

20 February 2026
Unprompted review
Rated 5 out of 5 stars

Have used my Nook sauna every evening…

Have used my Nook sauna every evening since installation. From the time of ordering to completion of installation all my questions were answered promptly and thoroughly. Communication with the installers on day of delivery was spot on. My aches from gym have diminished significantly, my skin feels healthier and I love looking forward to my 25mins of peaceful music or a podcast each evening. Highly recommend this company and product!

27 February 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful service.

The sauna is wonderful, we are really enjoying it. The process from ordering to instillation was smooth and we were kept informed. The men that came and installed it were punctual, friendly and they made sure we were shown how to use the sauna and keep it well maintained. They took all the packing away as well. They follow up a week or so afterwards to check you are happy or need any additional advice.

18 February 2026
Unprompted review
Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. We are very happy with our double sauna. All concerned were very polite, prompt and helpful. This is the second one the family has bought from Nook. No need to go anywhere else.

19 February 2026
Unprompted review
Rated 5 out of 5 stars

Excellent personalised customer…

Excellent personalised customer service. The team answered all my queries and confirmed the tight space I had for the sauna was appropriate. Delivery and installation was seamless.
We were in two minds about a traditional versus Infrared, but we love the 2 person Nook infrared sauna we went with. Really gets a good sweat on! Very happy

26 February 2026
Unprompted review
Rated 5 out of 5 stars

After doing the research on which sauna…

After doing the research on which sauna was best for me, my purchasing and after purchasing experiences confirmed I had selected well. Great communication, the installation guy was great and took the time to explain everything and I’ve even had a check up a week post sauna delivery to make sure everything is working and to see if o had any feedback. Can’t fault the process and am glad I went with a nook sauna.

17 February 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic service!

Books service was fantastic!!
Set realistic delivery dates, delivery and install included (if in area).
Was competitively priced.
We are loving the sauna, the quality is amazing!

23 February 2026
Unprompted review
Rated 5 out of 5 stars

We love our Elite Nook

We love our Elite Nook! We researched plenty before purchasing ando Nook delivered and installed within days! We were so happy with how easy it was. We use it several times a week and could not be happier!

3 February 2026
Unprompted review
Rated 5 out of 5 stars

Outstanding customer service from Nook

The Nook Sauna is fantastic - exactly as described and already well used.
The customer service is fantastic - great communication and information provided, delivery and set up smooth and fast, with all rubbish taken away and all features of the sauna run through after set up. Would definitely recommend!

21 February 2026
Unprompted review

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