noogleberry.com Reviews 231

TrustScore 3.5 out of 5

3.6

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Review summary

Created with AI, based on recent reviews

Considering 64 reviews, most reviewers were somewhat happy with their experience overall. Customers generally find the products effective and appreciate the quality of the components. Many users report positive results and satisfaction with the system, often highlighting the product's functionality and the overall value for money. However, some people were dissatisfied with various aspects. Issues with product quality, such as defective silicone rings, leaking valves, or cups that don't hold suction, were mentioned. Delivery delays and problems with orders, including missing items or incorrect shipments, were also a concern for several customers. Additionally, some reviewers experienced slow or unhelpful customer service when trying to resolve these issues.

What people talk about most

Product

Customers had ambiguous experiences with product. Many reviewers praise the high quality and effectiveness of... See more

Order

Users describe ambiguous interactions with order fulfillment. While some customers report correct and quickly... See more

Quality

Customers consistently note ambiguous experiences with quality. While some reviewers praise the high quality... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise fast deliveries and... See more

Customer service

Reviewers mention ambiguous feedback about customer service. Many customers praise the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I wish the airlock worked better.... my suggestion get two guns as the suction stays full if hose stays attached... two guns would also allow better control of each side... otherwise I am starting to... See more

Rated 4 out of 5 stars

Their product is unparalleled in function, however the silicone rings do not last very long. I’ve had to replace them twice this year. Every time I order them, they are out of stock and there is a s... See more

Rated 4 out of 5 stars

I love the contoured air lock system and I am having results. Consistently is key. I ended up buying 2 systems so have a pump for each breast which works really well for me. I’m considering another si... See more

Rated 4 out of 5 stars

Customer service is not great. Takes ages to get a response and my order was back ordered for two weeks, in which a representative said they sent an email saying that there would be a delay, but I nev... See more


Company details

Written by the company

health and beauty cosmetic devices and products


Contact info

3.6

Average

TrustScore 3.5 out of 5

231 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great Customer Service

Even though my delivery was delayed due to product being on back order, excellent customer service was provided when I email asking for a status update. Thank you for providing great customer service.

5 December 2023
Rated 4 out of 5 stars

The product is high quality, BUT…

The product is high quality but getting it was a hassle....
This is the second time there was a delay and it was nearly a month I had to wait.....

Frustrating but I still like the product.

5 December 2023
Rated 5 out of 5 stars

Wonderful fit

I bought the cups, because I can remove the pump and hoses and be able to move around.

11 November 2023
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Reply from noogleberry.com

Thank you for your review

Rated 5 out of 5 stars

Awesome

Great service, excellent products

10 November 2023
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Reply from noogleberry.com

Thank you for your review

Rated 1 out of 5 stars

Product not in stock

Product not in stock. The website said nothing about the product but being in stock. I purchased it because I needed to use it prior to a surgery. A week after purchasing I got an email saying the product would not be in stock for several weeks. I told them I needed it asap for a surgery and asked them to ship it to me expedited for the inconvenience. They are refusing to do so. Looks like I wasted my money. It won’t be here in time.

15 November 2023
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Reply from noogleberry.com

Hi, I am sorry we have not been able to ship the order as quickly as we could. However, we did email you within 24 hours of you placing the order to inform you we were out of stock and we did state on that very email they would be in stock within 2 weeks. We are still within that 2 week time frame window. We also have not refused to send the order expedited shipping. The shipping will already be sent via our quickest service, so we can not upgrade it any more then it is. We have apologised for the delay, and we did offer you a refund on the order if you were not willing to wait the few extra days.
Noogleberry Team

Rated 5 out of 5 stars

Rounded edge of cups way more comfortable than cheap pair from Amazon

My order was from the United States. Contacted support about a missing air tube in my order and Lucy shipped the missing item. The cups will replace a cheap pair from Amazon and after placing your pair of cups on my chest (no silicone ring) the rounded edge of these new cups are incredibly comfortable compared to the Amazon pair with a sharp edge; plus the silicon ring on the amazon pair just roll off the edge of the cup with light suction leaving the hard - sharp edge against my skin.

11 November 2023
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Reply from noogleberry.com

Thank you for your review

Rated 5 out of 5 stars

Noogleberry works

I have been pumping for 10 yrs. Been some very short breaks in there. I have gone from a chest to at least a large C cup

11 November 2023
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Reply from noogleberry.com

Thank you for your review

Rated 4 out of 5 stars

Service was quick

Service was quick, knowledgeable staff,

the only thing wrong is you must have changed supplier of the air lock connections, the new ones will not fit into the older ones, different size connection
old one I mean 4 or 5 year old

4 October 2023

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