The gel knee pads provide perfect cushioning for my knees, which had developed a touch of bursitis. Absolutely no pain now when I get down on my knees to clean. The company also provided excellent cu... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
The customer service (from Taylor) was above & beyond! It’s rare to find a company like this these days. I ordered gel knee pads for my mom, but a kneeling pad was delivered instead. I reached out to... See more
Company replied
I bought a pair of the CutGuard Pro Tough Coated Cut Resistant Gloves as a gift for my friend’s birthday, and the gloves look and feel like great quality! The pair I ordered ended up being the wrong s... See more
Company replied
My experience has been wonderful. My original purchase was too non-slip. i just couldn't move on carpet. I have Parkinson's and arthritis and have to move around on my knees to do my art. NoCry worked... See more
Company replied
Company details
Written by the company
Gathering people who love making things happen. Craftsmen. Homeowners. DIYers.
Contact info
Suur-Patarei 20 / 2, 10415, Tallinn, Estonia
- wecare@nocry.com
- nocry.com
Awesome support for a superior product
I contacted NoCry because I ordered the wrong case for my goggles. I received a reply within one day with an offer to ship me the correct case, no charge! This type of customer service, along with first class product is deeply appreciated. Couldn't be happier.
24 April 2024
Unprompted review
Reply from NoCry
Hi Tom,
Thank you so much for your glowing review!
We are so glad to hear that you are happy with the service you received. Customer satisfaction is of utmost importance to us, and we are thrilled to hear that we've met that mark!
Should you need any assistance, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Easy and fast!!!
26 April 2024
Reply from NoCry
Hi Bill,
Thank you so much for taking the time to leave us your feedback!
We are so glad to hear that you had a satisfactory experience with us. We are thrilled to welcome you to the NoCry pack!
We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Defective product - Quality control measures
Defective product- Till end of business day 05.08.2024 no response to feedback provided for resolution of dispute.
Today on 05.09.2024 I am still disappointed as every product made for human body protection should have strict quality control measures in place.
Yes, I acknowledge refund but my confidence has been shattered for using protective products.
Please exceed the quality of products for better future of Nocry viability in this competitive market.
I am harsh but I have good wishes and intentions.
Thank you very much.
I
30 April 2024
Reply from NoCry
Hi Kadakia,
Thank you very much for leaving us a review!
We are terribly sorry about the broken hang loop of your professional knee pads.
We aim for our customers to have a 5-star experience in all aspects, and I sincerely apologize for this unpleasant situation.
To improve your experience with us, we have already issued a refund for the knee pads.
Please know that we also responded to your initial email regarding this matter. If, for some reason, you did not receive our message but happen to notice our comment here, please drop us a line at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Charles,
We are thrilled to have you as part of our NoCry pack! Thank you for sharing your positive experience with us, as it means the world to our entire team!
We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
3rd-party shipping late but resolved by NoCry staff
Shipping was delayed for several days due to some error by a third-party fulfillment contractor, but staff at NoCry quickly resolved the issue when I contacted them. Knee pads are of good quality and as advertised.
3 May 2024
Unprompted review
Reply from NoCry
Hi Kenji,
Thank you for the wonderful review and for taking the time to share your feedback with us!
Our priority is customer service, and we are so glad to have been able to promptly address the delivery issue. Also, it is great to hear that you like the knee pads, and we hope the pair serves you well for a long time!
Should you need any assistance, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Good company to purchase from.
Ordering was relatively easy. The products are good. The order was delivered very promptly.
26 April 2024
Reply from NoCry
Hi Dave,
We're delighted to hear that you found the ordering process relatively easy and that you're pleased with the products you received. Ensuring a smooth and hassle-free experience for our customers is always our top priority.
We're also thrilled that your order arrived promptly! We understand the importance of timely delivery, and we're glad we could meet your expectations in this regard.
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Sean,
We are thrilled to have you as part of our NoCry pack! Thank you for sharing your kind words with us as it means the world to our entire team!
We look forward to serving you again soon and should you need any help, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Wonderful knee pad
I had purchased a garden knee pad last year. It was so much nicer and thicker than the ones my husband was using that I bought one for him. We love them.
Ordering was easy.
18 April 2024
Reply from NoCry
Hi Jackie,
Thank you very much for leaving us a review!
We're thrilled to hear that you found our gardening knee pads to be nicer and thicker compared to others you've used and that you loved it enough to get one for your husband, too. Making ordering easy for our customers is always a priority for us, so it's great to know that you had a seamless experience. Happy gardening!
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Best knee pad for cleaning
Best knee pad for cleaning houses. Does not slide down leg like some other pads I’ve used in past. Very comfortable. Easy on and off. Will definitely buy these again.
17 April 2024
Unprompted review
Reply from NoCry
Hi Amy,
Thank you for taking the time to share your experience with our knee pads! We're thrilled to hear that they have exceeded your expectations and have been the best choice for cleaning houses.
It's fantastic to know that our knee pads stay in place and provide the comfort you need, making them easy to use for extended periods. We're delighted that you find them comfortable and convenient with their easy on and off design.
We truly appreciate your positive feedback and your loyalty to our product. If you ever need assistance or have any questions in the future, please don't hesitate to reach out. We're here to help!
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Ellen,
Thank you very much for leaving us a review!
We are so glad that you are happy with the ThornGuard Pro gardening gloves, and we hope that the pair serves you well for a long time.
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Deborah,
Thank you very much for leaving us a review!
We are so glad that you are happy with the product and hope that it serves you well for a long time.
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Candace,
Thank you very much for leaving us a review!
We are pleased to hear that the leather gardening gloves met your expectations and that they arrived in a timely manner.
Should there be anything at all we can help you with, send us a message at wecare@nocry.com.
Best wishes,
Raino from NoCry
I ordered NoCry bluelight blocking glasses
I ordered NoCry bluelight blocking glasses and although they were more expensive than other bluelight glasses on offer, the design wraps around the face which provides more light blocking.
My sleep has been better since using the NoCry glasses compared to other methods of reducing bluelight that I have tried in the past.
10 February 2024
Unprompted review
Reply from NoCry
Hi Ben,
Thank you for sharing your experience with the NoCry!
We're thrilled to hear that you've found our glasses to be effective in improving your sleep quality. Our team at NoCry takes great pride in designing products that not only meet but exceed customer expectations. The wrap-around design of our glasses is specifically crafted to provide maximum light blocking, ensuring that you receive the full benefits of blue light reduction.
We truly appreciate your support and loyalty to our brand. Wishing you continued restful nights and refreshed mornings with your NoCry blue light-blocking glasses!
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Stephen,
Thank you so much for taking the time out of your day to leave us a review!
We are stoked to hear that you like our gloves and that they arrived quickly.
Should there be anything at all we can assist you with, send us a message at wecare@nocry.com.
Best wishes,
Raino from NoCry
Reply from NoCry
Hi Neal,
Thank you very much for leaving us a review!
We are very glad to hear that the gloves arrived in a timely manner and that they fit nicely. It is great to have you on board with us!
Should there be anything at all we can help you with, send us a message at wecare@nocry.com.
Best wishes,
Raino from NoCry
High quality construction and comfort
Received my order in short time and in good condition. The professional grade knee pads are excellent quality. My second pair. One for home yard work, and one for my work as a golf course landscaper. Highly recommend the product and the company!
9 March 2024
Reply from NoCry
Hi John,
Thank you so much for taking the time to leave such a positive review! We're delighted to hear that you received your order promptly and in good condition. It's fantastic to know that our knee pads have met your expectations and that you find them excellent in quality.
We truly appreciate your loyalty as a returning customer and are honored that our knee pads have become an essential part of both your home yard work and your work as a golf course landscaper. Your recommendation means a lot to us, and it's customers like you who motivate us to continually strive for excellence in both our products and customer service.
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
I purchased a pair of light gray…
I purchased a pair of light gray sunglasses which arrived in perfect condition. Also, just ordered the case for Sam's sunglasses to keep them safe. Thank you 😊
15 March 2024
Unprompted review
Reply from NoCry
Hi Celia,
Thank you so much for taking the time out of your day to leave us a review!
We are very glad that you had a great buying experience with us! We hope the products serve you well for a long time!
Should there be anything at all we can assist you with, send us a message at wecare@nocry.com.
Best wishes,
Raino from NoCry
I got sent the wrong color cut proof…
I got sent the wrong color cut proof gloves by accident and they sent the right color ones without asking me to return the wrong color ones they sent me. That is good customer service!
26 February 2024
Reply from NoCry
Hi there,
Thank you so much for the wonderful review and for taking the time to share your feedback with us!
Our priority is customer service and we are ecstatic that we met that mark! Kind people like you make our job such a pleasure.
Should you need any assistance, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Great customer service
Great customer service. Fast shipping. Great product. Thank you
28 February 2024
Reply from NoCry
Hi Ricky,
Thank you for the wonderful review and for taking the time to share your feedback with us!
We're delighted to hear that you had a positive experience with our customer service and that you're satisfied with the fast shipping and product quality. Your satisfaction is our priority, and we appreciate your support.
Should you need any assistance, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
Came on time and in good quality
14 February 2024
Reply from NoCry
Hi PI,
Thank you very much for leaving us a review!
We're delighted to hear that your order arrived on time and that you're satisfied with the quality of our product.
Should you need any help now or in the future, reach out to us at wecare@nocry.com.
Best wishes,
Raino from NoCry
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