Noble Prestige Impact Reviews 

44
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being highly knowledgeable, professional, and remarkably patient, often taking extra time to ensure full understanding. Many people appreciated the clear, step-by-step explanations, the low-pressure approach, and the genuine care shown in helping them make informed decisions rather than just closing a sale. Reviewers frequently highlight the exceptional and top-tier customer service, describing the overall experience as easy, stress-free, and outstanding, often exceeding expectations compared to other companies. No significant minority sentiment was identified among the reviews, with consumers consistently reporting positive interactions and satisfaction across all aspects of their experience with the company's service and staff.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their professionalism, knowledge,... See more

Customer service

Consumers express high satisfaction with customer service, consistently describing it as top-tier, excellent,... See more

Service

Reviewers highlight positive aspects of service, with many customers expressing satisfaction with the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ll be honest, I usually avoid talking to reps in stores, but this ended up being one of the better customer service experiences I’ve had. The person I spoke with was super knowledgeable and didn’... See more

Company replied

Rated 5 out of 5 stars

I had a great experience signing up for new phone service. The process was smooth and efficient, and everything was clearly explained so I knew exactly what to expect. The representative was knowledge... See more

Company replied

Rated 5 out of 5 stars

The representative was friendly, professional, and very knowledgeable. They took the time to understand what I needed and explained everything clearly without any pressure. The process was smooth,a... See more

Company replied

Rated 5 out of 5 stars

I had a great experience in the store with Syed. The representative was very knowledgeable about ATT. He took his time with making sure I understood the billing cycle as well. I’ve had a bad experienc... See more

Company replied


Company details

  1. Marketing Agency
  2. Advertising Agency
  3. SEO Service
  4. Web designer

Written by the company

Noble Prestige Impact (NPI) is a direct marketing and customer acquisition agency based in Columbia, MD, helping service-based businesses grow their client base through proven, results-driven strategies. Specializing in lead generation, face-to-face marketing, and sales execution, NPI partners with businesses across industries including retail, home improvement, telecommunications, and energy to deliver consistent, high-quality customer growth. With over 20 years of combined industry experience, our team works directly with Fortune 500 companies and local businesses alike, providing fully managed marketing solutions tailored to each client’s specific needs. We take a profit-focused approach — every campaign is designed with longevity and repeat business in mind. Beyond client results, Noble Prestige Impact is deeply committed to developing the next generation of entrepreneurs and business leaders. Through hands-on mentorship, leadership training, and performance-based advancement, we’ve proudly promoted dozens of team members into management and ownership roles across our nationwide locations. Whether you’re looking to grow your brand, expand your customer base, or launch a marketing career, Noble Prestige Impact delivers the tools, training, and team to make it happen.


Contact info

4.8

Excellent

TrustScore 5 out of 5

44 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(44)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

BJs & AT&T…

Riley took his time guiding me through the process, he was a pleasure to work with, if it wasn't for his due attention I would have walked away from the whole process

24 March 2026
Unprompted review
Rated 5 out of 5 stars

Service with a smile!

Riley was an outstanding sales associate! He provided top notch customer service and explained everything to help us understand what we were getting. Service with a genuine smile is always the best!

27 March 2026
Unprompted review
Rated 5 out of 5 stars

Riley was very personable.

25 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Personable is our middle name! Riley brings that warm energy every time, and it clearly makes a difference. Thanks for taking a moment to share — we think Riley is pretty great too!

Rated 5 out of 5 stars

Stephanie T was wonderful and patient

Stephanie T was wonderful and patient. And explained everything very well. I would give her 400,000 stars if I could!!

25 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

400,000 stars?! We’re going to need a bigger trophy case! Stephanie truly earned every single one of those. Patient, thorough, and always going the extra mile — this review made our whole day. Thank you so much!​​​​​​​​​​​​​​​​

Rated 5 out of 5 stars

Jonah is amazing and was very helpful

Jonah is amazing and was very helpful. I really liked his service . He is a super fun guy and friendly. I would come back. I recommend him 100%.

23 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Jonah’s going to love seeing this! That’s exactly the energy we bring every single day — friendly, helpful, and 100% committed to making sure you leave happy. We’ll pass along the kind words. Thanks for the love, Olivia, and we look forward to seeing you again!

Rated 5 out of 5 stars

She was very friendly and helpful

She was very friendly. She listened to my previous experience with another AT&T store and said she could resolve my issue. She went through my account and resolved the issue.

22 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

We love hearing this! Walking in with a previous bad experience and walking out with your issue fully resolved — that’s exactly what we’re here for. She turned it around and showed you what great service actually looks like. Thanks for giving us the chance, Lee!

Rated 5 out of 5 stars

Hello

Riley is very persuasive and a great salesman.

19 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Riley’s got a gift for it — and the best part is it never feels forced. Appreciate you saying that.

Rated 5 out of 5 stars

Thank you Riley!

Thank you Riley!

19 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Riley will love seeing this. Thank you for taking the time — it goes a long way.​​​​​​​​​​​​​​​​

Rated 5 out of 5 stars

Surprisingly Great Experience with a Retail Sales Rep

I’ll be honest, I usually avoid talking to reps in stores, but this ended up being one of the better customer service experiences I’ve had.
The person I spoke with was super knowledgeable and didn’t come off pushy at all. They walked me through everything step-by-step, answered my questions clearly, and actually made sure I understood what I was signing up for.
You can tell there’s some real training behind how they communicate and handle customers — it didn’t feel random or rushed like most retail interactions.
Overall, really smooth experience. If more retail teams operated like this, people probably wouldn’t avoid those conversations as much.

25 February 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

This is one of the best things to read. Real training, real professionalism, no randomness — that’s what separates our team. Glad it didn’t feel like the typical in-store interaction. Thanks for giving it a shot.

Rated 5 out of 5 stars

Represent gave me a lower bill

I had a great experience in the store with Syed. The representative was very knowledgeable about ATT. He took his time with making sure I understood the billing cycle as well. I’ve had a bad experience in the past with reps lying. But I definitely recommend going to get a lower bill with ATT at Bjs.

18 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Syed is solid and this is a perfect example of why. Transparency and making sure customers actually understand what they’re signing up for is the baseline here. Really glad it worked out and thank you for trusting us.

Rated 5 out of 5 stars

The representative was friendly

The representative was friendly, professional, and very knowledgeable. They took the time to understand what I needed and explained everything clearly without any pressure.

The process was smooth,and easy to follow, which made the overall experience stress-free. I appreciated how patient and straightforward they were throughout. I go to the store often and they pitch me everytime but I actually listened this time and went through the process, the process itself was just a tad longer than I initially anticipated but overall great experience highly recommend

14 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Patient, straightforward, no pressure — that’s how it should go every time. We appreciate you giving it a chance this time around and for the kind words. Means a lot.

Rated 5 out of 5 stars

Great experience

I had a great experience signing up for new phone service. The process was smooth and efficient, and everything was clearly explained so I knew exactly what to expect. The representative was knowledgeable and made the entire experience feel easy and stress free. I’ll definitely be referring friends and family. I highly recommend for anyone looking for reliable, hassle-free phone service.

6 February 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Smooth, efficient, stress-free — that’s the goal every single time. Glad the rep made it easy and that you felt confident about the whole process. Welcome to the family, and thanks for the recommendation.

Rated 5 out of 5 stars

A Well Worthy Stop



I don’t usually stop for in-store marketing, but this time I’m glad I did. The retail sales representative I spoke with was extremely professional and actually helpful, which is rare these days.

They walked me through different options, explained the promotions clearly, and made sure I understood what I was signing up for without any pressure. It felt more like a genuine customer service experience than a sales pitch.

You can tell there’s real training behind how they communicate—confident, respectful, and straight to the point. If more face-to-face marketing teams operated like this, people would be a lot more open to stopping and listening.

Overall, one of the better customer service experiences I’ve had inside a retail store.

17 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

This really says it all. Confident, respectful, straight to the point — that’s the culture we build here. Glad you stopped and glad it was worth it. Thank you.

Rated 5 out of 5 stars

I enjoy experience

Had a surprisingly positive experience with an in-store sales associate while shopping recently. Normally I avoid those setups, but this representative approached in a very respectful and low-pressure way.

They took time to break down the details of the offer, answered my questions clearly, and didn’t rush the interaction. It felt like they actually cared about helping me make the right decision instead of just closing a sale.

What stood out most was how smooth and informative the whole process was. This is how retail customer service and face-to-face marketing should be done—clear communication, patience, and professionalism.

Definitely changed my perspective on in-store marketing experiences.

16 March 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

That means everything to us. Low-pressure, clear communication, and actually helping people make the right call — that’s exactly the standard we hold our team to. Glad it came through. Thanks for sharing this.

Rated 5 out of 5 stars

Jonah was very good at listening our…

Jonah was very good at listening our current situation and needs, and explaining the process, and available for help after the initial setup such as much sure we were getting all our gift cards and discounts set up properly.

21 February 2026
Unprompted review
Noble Prestige Impact logo

Reply from Noble Prestige Impact

Jonah is great at what he does and this is exactly why. Making sure everything is set up right before walking away is non-negotiable for us. Really appreciate you taking the time to leave this.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look