Noaloo Reviews 114

TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, most reviewers were let down by their experience overall. Many people were dissatisfied with the quality of products, often finding items to be cheap, poorly made, and not matching the descriptions or images online. Customers frequently reported issues with their orders, including incorrect sizes, missing items, or extremely long delivery times. The refund process was a major source of frustration, with many struggling to receive their money back or being offered only partial refunds. The return policy was also a significant concern, as consumers found that returning items often involved high shipping costs to international locations, making it impractical or impossible to get a full refund. Some people were satisfied with their purchases, noting that certain dresses were as advertised, of good quality, and fit well, occasionally even receiving free accessories.

What people talk about most

Product

Reviewers express significant dissatisfaction with the product quality and accuracy of descriptions. Many... See more

Order

Consumers express significant dissatisfaction with the ordering process. Many report extremely long delivery... See more

Refund

Customers consistently note negative experiences with refund processes. Many reviewers report significant... See more

Quality

People report negative experiences with quality. Many customers express disappointment, citing poor material... See more

Return policy

Customers express significant dissatisfaction with the return policy. Many reviewers report being told they... See more

Reviews shaping this summary

Rated 1 out of 5 stars

Avoid at all costs Wrong size wrong jacket Just a complete scam and should not be allowed to advertise on tik tok, instagram or other social media platforms Like taking £40 and flushing down toi... See more

Rated 1 out of 5 stars

Placed my order and saw that they added earrings for an additional charge which I did not want. I emailed straight away to cancel my order and 2 days later got a reply saying once you order its too la... See more

Rated 1 out of 5 stars

DO NOT USE THESE ABSOLUTE DIRTY SCAMMERS. The website states “Need to exchange or return a product? It's easy and quick in four steps! You can return your order within 14 days of receipt, and we'll... See more

Rated 1 out of 5 stars

If it was possible to give zero stars I would. Do not buy from this company. Order arrived too late - despite being ordered well in advance, items of poor quality, impossible to return items without s... See more



Contact info

1.4

Bad

TrustScore 1.5 out of 5

114 reviews

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Rated 1 out of 5 stars

Awful condition

Awful condition, dress arrived nothing like advertised. It was a black dress with white off the shoulder and a bow at the back. In the images you could remove the bow, the dress was fitted and had a thick white off the shoulder around the whole dress.
In real life when it arrived, you are unable to detach the bow, and it is very very droopy. The white band to go around the dress and the arms is very thin in width, and is very long, baggy and loose and nothing like the images. Very disappointed. Tried to contact for refund, heard nothing back.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

DO NOT USE - Item never received

Item never received. Was offered a refund then they ghosted me then eventually said it was out for re delivery. Royal Mail says it is delivered however I can't track as the post code is incorrect.

16 November 2025
Unprompted review
Rated 1 out of 5 stars

The dresses arrived 3 days after i…

The dresses arrived 3 days after i needed them they are also much bigger than the sizes ordered. i need to return them so i went through the returns process as it states on their website only to realise nobody replies.
The dresses are nice but unfortunately they are much too big. really disappointed and now i cant return them or get my money back. complete waste of money!

12 November 2025
Unprompted review
Rated 1 out of 5 stars

STOLEN MY TIKTOK VIDEO!!!

STOLEN MY TIKTOK VIDEO!!!! I MADE A TIKOTK OF A DRESS NOT BROUGHT BY THIS COMPANY. THEY ARE USING MY VIDEO AND MAKING OUT ITS FROM THEM. DO NOT BUY FROM HERE!!!!! MY TIKTOK IS DOLLYHOLLY86 and I did not give them permission to use my video.

8 November 2025
Unprompted review
Rated 1 out of 5 stars

AVOID - scam website

Ordered a jacket that turned out to not look like the photos online. The returns policy said it was quick and easy. Requested a refund, got an email from the “manager” saying I’d have to ship it back to Asia at my own expense, which would cost around £30 minimum. Or I could accept a refund of 15%. I took the latter option which I guess they expect people to do. What a scam.

3 November 2025
Unprompted review
Rated 5 out of 5 stars

Great Dress Ordered the Elodie Velvet dress and was…

Ordered the Elodie Velvet dress and was really worried after seeing others review here so wasn’t holding out hope !! Dress arrived today and I’m honestly so impressed it is exactly as advertised, material is heavy and looks of good quality . Dress is correct to size and fits like a glove .

6 November 2025
Unprompted review
Rated 1 out of 5 stars

Complete scam

Complete scam! The dress i received was not as described/ pictured. They have taken the images off a different website and are claiming them as their own. When I sent evidence the item being not as described they said that their “images are taken under professional lighting and can appear slightly different”. No they are just scamming people then rather then giving a full refund you have to spend £25-£30 to ship to back at your own cost the will give you 15% refund. So you essentially have to pay double for the dress and get £5 back.
Avoid at all cost.

3 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered a tote bag

Ordered a tote bag, as it looked like a small business online and the quality from the videos and their website looked so good! It was £40 however was meant to be worth more and it was “on sale”. It took over a month to arrive, and when it did the quality was dreadful!! I’ve emailed for a return, and the “manager” has responded saying I need to pay to have the item shipped to Asia which can cost up to £30, or I can have a 15% refund. I understand why now all comments on social media are removed / limited.

1 November 2025
Unprompted review
Rated 1 out of 5 stars

Absolute scam artists

Absolute scam artists - I ordered a bag, it took over a month to come and then it’s a completely random bag…
Fake sincerity and nothing offered to actually correct their “mistake.”They have the bag on the website but claim that they can’t send a new one and I want to return it, I pay the similar price of the bag out of pocket to return it to Asia and then they will give me the refund. They are based in Netherlands and are refusing to allow that… DO NOT SHOP HERE.. waste of time and money. Emailing back and forth for nearly a month and they basically send the same email repetitively. A way to force you to ask they’re options which either way you lose out of money and don’t receive the product you ordered.. They stand by their policies which are in compliant to the law.. doesn’t make much sense

30 October 2025
Unprompted review
Rated 1 out of 5 stars

I wish I had read the reviews before I…

I wish I had read the reviews before I placed an order. Just wasted £50 on junk, ordered a Caroline Tote Bag rook 6 weeks to arrive. Besides the wrong shade the quality was so tacky. I have emailed a few times and even messaged on Instagram but no response. Please dont buy from them. I wish there was some way they could be stopped.

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Avoid

If there was a no star option they would get it for customer service and quality.
Thee coat i ordered was of very poor quality and when I tried to contact them following return policy instructions both emails sent came back as 'unobtainable '
Avoid at all costs

23 October 2025
Unprompted review
Rated 1 out of 5 stars

Ordered the Caroline bag

Ordered the Caroline bag. Took 6 weeks to arrive despite chasing. When it did, its a totally different bag to what was advertised! Cheap, no pockets and clearly a con. Trying to return but they arent coming back to my emails despite their website stating to email them. Will try a bank charge back if they don't reply soon.

13 October 2025
Unprompted review
Rated 1 out of 5 stars

I would give zero stars if i could

I would give zero stars if i could. Had to chase order numerous times. Bag delivered completely different (size / compartments) to description and photos online. Their error but refusing to refund unless I pay for the return. Then offering a 25% discount for a rubbish item. Typical scam.

14 October 2025
Unprompted review

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