I've been using Popihair hair growth serum for a few weeks now, and I'm already seeing results! My hair feels fuller and thicker, and I've noticed less hair falling out when I brush it. The product is... See more
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I’m skeptical about hair serums but I’ve had postpartum hair loss and I was desperate to try anything that would work. Popi hair serum has been the one. Not only do I see the baby hairs coming back in... See more
I would highly recommend this serum for anyone whom is experiencing hair loss or simply want your hair to grow. For my experience I had extreme breakage and hair fall out. I noticed my hair growing ba... See more
Dont waste your money on this is completely a scam. The product bottles are tiny. The product itself does not do anything different to your hair then the company that sells it tries to force you int... See more
Company replied
Company details
Written by the company
🇺🇸 Hair care brand offering high-quality products that are designed to help people achieve the hair of their dreams. 🇫🇷 Nous sommes une marque de soins capillaires qui propose des produits de haute qualité conçus pour aider les gens à obtenir les cheveux de leurs rêves. ❤️❤️❤️
Contact info
10 Coldbath square, EC1R 5HL, London, United Kingdom
- hello@popihair.com
- nl.popihair.com
I don’t see any difference in my hair…
I don’t see any difference in my hair at all anywhere!!
3 June 2024
Truly the only product that works
Truly the only product that works? My son would use it too not knowingly and complained about having to get his haircut every 2-3weeks.,
10 January 2024
Unprompted review
Nothing difference I feel don't like…
Nothing difference I feel don't like this serum anymore didn't get any hair growth waist of money £40 want my money back very disappointed
27 September 2023
That you people took my money and never gave me the product lose my email leave me the hell alone
You took my money no product
27 September 2023
Reply from Popihair
Dear Karen,
We have received your feedback and would like to sincerely apologize for the inconvenience caused. Upon review, it appears that your package was returned due to an incorrect address. Despite multiple attempts to contact you via email and phone, we unfortunately did not receive a response.
We are eager to resolve this issue and provide you with the product you ordered. Please contact us directly at hello@popihair.com so we can update your delivery information and resend your package as soon as possible.
Thank you for your understanding, and we look forward to resolving this matter for you.
Sincerely,
PopiHair
See know difference as of now
Right now I can not tell any difference in your products then any other. But I am willing to give it a little more time before I make up my mind.
27 September 2023
I havnt really seen a difference in my…
I havnt really seen a difference in my hair as of yet but not used it every day
27 September 2023
I’ve tried loads this one defs works
Didn’t really know if this would work but I’m a sucker for hair growth lol. This works. It definitely does. But you have to be consistent. And don’t use too much. I made this mistake at the start so now I just dip a mascara spoolie around my hair line It take three dips and that’s it. If you use too much it will definitely make you hair greasy. I do it at night and then in the morning just brush some dry shampoo through and I’m good to go
28 August 2023
I ordered 2 bottles and only got 1
24 August 2023
Reply from Popihair
Dear valued customer,
We sincerely apologize for the oversight and any inconvenience this may have caused. We understand that you ordered two bottles but only received one. We are committed to resolving this issue promptly.
Please provide us with your full name and any additional details necessary to locate your order in our system. We will expedite the process to reship the missing bottle to you at no extra cost.
You can reach out to us directly through our customer service email or phone number, or reply to this message with the required information. We appreciate your understanding and are here to ensure your complete satisfaction.
Warm regards,
Popi Hair
Head full of hair very pleased with the results- my Hair…
Very pleased with the results- my Hair is thicker and fuller. The smell of the serum is divine! I really liked the results.
6 August 2023
I sent back my unused package and asked…
I sent back my unused package and asked for a refund after looking up the ingredients. That was over a month ago and I have not received an email or a refund.
14 June 2023
Reply from Popihair
Dear Robynn,
Thank you for bringing this to our attention. Firstly, we sincerely apologize for the inconvenience and delay in processing your refund. We genuinely appreciate your patience throughout this process.
We'd like to inform you that as of today, we have received your returned vial and have processed a full refund. It may take a few days for the amount to reflect in your account depending on your bank's processing time.
We understand that this has been a lengthy wait, and we're deeply regretful for any distress this may have caused. Please know that we are continuously working on streamlining our return and refund process to better serve our customers in the future.
Should you have any further queries or concerns, please do not hesitate to contact us. We value your business and hope to have another opportunity to serve you in the future.
Warm regards,
Team Popi Hair ❤️
3.5/5
i like how the hair growth serum smells. its almost like citrusy, but its also like tropical in a way. i think its working, but for the price i thought it would come in a way bigger container. its like an inch and a half tall and i have to use a lot every time i use it so i get my whole head. i got 2 because after i bought one, i got a deal that i could get one more for way less. also i wish it said more on the bottle other than the brand and product name and how much is in it (fl oz), because theres nowhere on the bottle that says the ingredients and products in it. i guess that could be so people dont copy the recipe but id like to know what im putting on my head. i wouldnt buy it again, just because there are so many other products that work the same that are way cheaper. for example there’s the marc anthony grow long leave in conditioner with more than 10 times as much product as the popi growth serum, and it reduces split ends and frizz for only $15. also, it said in the packaging of the serum that it’s reccomended to buy 12 a year, or one per month. thats like $800 spent on a hair growth serum per year. it took a month to arrive too, so you would have to order a month in advance.
14 June 2023
Dries fast, easy to use and last long.
It dries well and fast, is easy to use and last a long time because you only need a little of it. You use it one e a week of all of your hair. I’m decently happy. The health of my hair has been much better. Not seeing much or any hair growth. Regardless I’m happy.
14 June 2023
WASTE OF MONEY
WASTE OF HARD EARNED MONEY, I WOULD GIVE NO STARS IF I COULD. PLUS ITS ON AMAZON FOR 9.99
1 May 2023
Terrible customer service
The customer service is terrible, they are rude, condescending and even threatening. I would not recommend this company to anyone.
1 May 2023
Reply from Popihair
Dear Lizeth,
We apologize for any misunderstanding and the inappropriate response you received from our previous communication. We want to clarify our position and address your concerns.
We took full responsibility for the packaging issue with the broken bottle, and we understand your frustration. On the same day you contacted us, we offered you the option to choose between a full refund or a resend of the package. However, the tone of your messages appeared hostile, which made it difficult for us to have a constructive dialogue.
Our main goal is to ensure customer satisfaction, and we strive to address any issues promptly and amicably. Despite the unfavorable exchange, we proceeded with the full refund because we genuinely do not want unhappy customers. We hoped that by resolving the matter satisfactorily, we could rectify the situation and retain your satisfaction as our customer.
We are disappointed to learn that you decided to leave a negative review based on the fact that you received a broken bottle, even though we had promptly issued a refund. We believe it is important for our customers to have accurate information when leaving reviews, and we feel it is unfair to judge our company solely on the initial packaging issue without acknowledging our efforts to rectify the situation.
Once again, we apologize for any inconvenience caused, and we genuinely appreciate your feedback. If you have any further concerns or questions, please don't hesitate to reach out to us directly at hello@popihair.com. We remain committed to addressing any additional issues or queries you may have.
Best regards,
Team PopiHair
No visible change
I have been using it for at least a month regularly according to instructions and see no difference in my hair growth nor any improvement in it falling out
14 June 2023
Reply from Popihair
Dear valued customer,
Thank you for taking the time to provide feedback on your experience with our product. We appreciate your honesty and would like to address your concerns.
We understand that you have been using the product regularly according to the instructions for the past two weeks, and you haven't noticed any visible change in your hair growth or improvement in hair fall. We'd like to kindly remind you that hair growth and improvement can vary from person to person, and it may take some time to see noticeable results.
Typically, we recommend using our product consistently for at least four weeks before evaluating its effectiveness. Hair growth and hair health are gradual processes, and individual results may vary based on various factors such as genetics, overall hair health, and adherence to product usage instructions.
We apologize if this was not made clear during your initial purchase, and we understand that you may be eager to see immediate results. However, we encourage you to continue using the product as directed for the recommended period of time to give it a fair chance to work effectively.
If you have any further questions or concerns, please don't hesitate to reach out to us. We are here to assist you and provide any additional information you may need.
Thank you for choosing our product, and we hope you continue to use it consistently for the recommended duration. We value your satisfaction and will do our best to ensure a positive experience with our brand.
Best regards,
Team PopiHair
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