The best lodge we have been to, with an amazing staff, always ready to help ! Priority is the customer. High quality services, with excellent food, fantastic menu and the staff has been so nice with u... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
The locally owned Nkuringo Lodges (Nkuringo Gorilla Lodge, Mirima Kibale Lodge & Papyrus Guesthouse) are located in Uganda’s most grounded landscapes — where the air is still, the light is soft, and time follows nature’s rhythm. On a ridge above the Bwindi Forest, by two crater lakes outside Kibale Forest, and in the garden calm of Entebbe, our three lodges invite you into places that move slowly and hold meaning. Every lodge carries the feel of where it stands. Each welcomes with warmth, detail, and space to breathe. Each space is shaped by land, built with intention, and guided by people who carry deep knowledge of where they are. Here, comfort is considered, care is natural, and the experience is quietly transformative. This is travel without noise. Just presence, care, and place.
Reservations Office: Gerald Mukasa Road, Kitala, Entebbe, Uganda
Asks customers to review
This company invites their customers to review, whether positive or negative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The accomodation was lovely and the staff were very helpful and could not do enough to help - no matter how small the need or problem. The general manager was always around checking how things were going as were our allocated porter and waiter. The location of property was perfect for treks and had lovely views.

Reply from Nkuringo Lodges
We had a personal and friendly service and a quality which is not worse than in Four Seasons or Mandarin Hotels. Some of them, like hand massage as a welcome, hot water bottle in the bed, fireplace in the room and much more are exceptional. The outstanding politeness and hospitality of the management and butler George has to spotlighted.
The suites are large, clean and comfortable.

Reply from Nkuringo Lodges

Reply from Nkuringo Lodges
The best lodge I ever stayed at. Impressive. Excellent staff and service. Always smiling.

Reply from Nkuringo Lodges
What a wonderful lodge and position facing the impenetrable rainy forest! Wow we were blown away with the views! So so stunning!
Great and friendly staff, great service! Proper 5-star stay!
I definitely would recommend it to anyone! Thank you for making our gorilla experience even more wonderful !

Reply from Nkuringo Lodges
We received a warm welcome at the lodge with friendly smiling faces . The staff were
superior with their service and always looking to please. The food and atmosphere was wonderful!
What amazing scenery surrounding us in the heart of the Bwindi impenetrable Forest. I would most definitely return to visit and experience another great gorilla trek!

Reply from Nkuringo Lodges
The setting is magical, and the staff is very attentive! Beautiful views, beautiful gardens.We really love the cocktails and nonalcoholic beverages – – one of our favorites was a mocktail made from pineapple juice and mint.
The view from a room was amazing. We loved the fire in our room at night and the hot water bottles in our bed.♥️

Reply from Nkuringo Lodges
I loved everything about the lodge. The ambience is inviting and the setting is tranquil and green. The rooms are well spaced apart to provide privacy and the rooms are nicely adorned and well-presented. The food is amazing and all of the staff are extremely friendly and welcoming. The lodge is located only a 5 minute drive from the Bwindi park headquarters, so very convenient for gorilla trekking. I really can't fault the lodge, it was a definite highlight of my trip.

Reply from Nkuringo Lodges
Nkuringo Lodge was incredible. The accommodation was beautiful and spotless. The views were stunning.
All of the staff at Nkuringo are phenomenal and went above and beyond to make our stay fantastic. From the greeting by Musa and the hand massages to the personal care at every mealtime and the attention to our rooms each day, we felt very taken care of. The service is next level.
Florence thought of every detail to make our stay special and we are so grateful for her attention to detail and all of the little touches like the water bottles, the gorilla walking sticks and personalized keychains to take home. She truly went above and beyond for us.
Milton was the best guide we could have asked for - he is incredibly knowledgable, thoughtful and patient.
Without hesitation we would tell everyone to visit and stay at Nkuringo!

Reply from Nkuringo Lodges
Customer service is outstanding. Musa, lodge manager, has a fantastic team who are highly attentive to your needs and wants.
The food at Nkuringo is fantastic too - a cut above the rest for sure.
The views from the lodge are truly spectacular too no matter which room you're in.

Reply from Nkuringo Lodges
Wonderful lodge with great views, staff was very attentive and pleasant.

Reply from Nkuringo Lodges
Everything was outstanding: the room, the service, the lodge itself, the food. I highly recommendthis place.

Reply from Nkuringo Lodges
The lodge was truly the best experience of our lives. My mom and I stayed for several days, trekking and spent every other minute at the lodge. Its truly the BEST staff IN The world. Friday was amazing!!! I cant recommend it enough. We felt so welcomed, safe and I cant WAIT to bring my kids back some day!

Reply from Nkuringo Lodges
Amazing location, wonderful service and absolutely delicious food , stunning views All the staff looked after us so well Would love to have the opportunity to go back
They did a special celebration for my husband’s 70th birthday and will always remember it Thanks to the whole team at the lodge

Reply from Nkuringo Lodges

Reply from Nkuringo Lodges
Beautiful lodge, wonderful service (thanks, Friday!) and good food. We had an amazing stay in a spacious and well provisioned suite.

Reply from Nkuringo Lodges
The staff were amazing especially Edward and Amos
The room was spectacular with an awesome view
The food was wonderful and plentiful

Reply from Nkuringo Lodges
Absolutely the best lodge we stayed ,in Africa . The amenities were amazing, the awesome views, the service ,and food was top-notch. Would recommend this place 100%. We experienced to gorilla and chimpanzee trekking. Was an amazing part of our experience.

Reply from Nkuringo Lodges
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.