When you book a vwpolo or similar and you are offered at arrival a Dacia Logan ?? (Same category??) But as always you can get, with some extra money, a better car.. it's a trick for getting some... See more
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En NIZACARS trabajamos cada día con el firme propósito de ofrecer un servicio de alquiler de vehículos que destaque por su calidad, profesionalidad y total transparencia. Nuestro compromiso con la excelencia se refleja en una gestión eficiente y en una atención cercana, ágil y resolutiva, que nos permite anticiparnos a las necesidades de quienes confían en nosotros. Queremos que cada trayecto sea mucho más que un simple desplazamiento: que se convierta en una experiencia cómoda, segura y satisfactoria. Por eso, contamos con una moderna flota que se adapta a todo tipo de situaciones, desde viajes de negocios hasta escapadas de fin de semana o vacaciones en familia. Además, ofrecemos distintas modalidades de cobertura, pensadas para ajustarse a cada tipo de conductor y proporcionar tranquilidad durante todo el periodo de alquiler. Nuestros servicios permiten una movilidad flexible, tanto en territorio nacional como internacional, adaptándose a los planes de cada cliente. En NIZACARS vamos más allá de la entrega de llaves: queremos acompañarle en cada etapa del viaje, asegurándonos de que reciba un servicio impecable y personalizado. Gracias por confiar en nosotros. Seguiremos trabajando para estar a la altura y demostrar que su satisfacción es, y seguirá siendo, nuestra mayor prioridad. 🚗✨.
Avenida Comandante Garcia Morato 44, 29004, Malaga, Spain
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I visit Malaga two to three times a year and always rent from Niza Cars. Booking is easy, the airport shuttle runs smoothly, the staff are friendly, and returning the car has always been hassle‑free. I genuinely enjoy renting from Niza Cars.

Reply from Niza Cars
I would strongly advise against using this company.
I booked through DiscoverCars and purchased Full Coverage insurance, so I was already insured. At the NizaCars counter, they tried to pressure me into buying their own insurance for an extra €40. When I declined, they increased the deposit from the agreed €300 to €500.
At the time of return, their staff told me the car was in good condition and everything was fine. Only after I had left did they send me a damage report claiming there was damage to the rear bumper.
Fortunately, I took detailed videos both at pick-up and drop-off, and there was no such damage visible on the rear bumper. I contacted NizaCars and asked for clarification, but they failed to provide any proper explanation or evidence.
This experience felt dishonest and highly unprofessional. I would not use NizaCars again and would not recommend them to others.

Reply from Niza Cars
Do not rent from this company.
In short:
1) Staff will get aggressive if you do not buy insurance
2) Ask you to sign under pressure for a contract you cannot read and only get in the mail after you sign 15 min later
3) When returning become angry when I want to walk with him around the car. No transparency
Stressful and bad experience
Full review:
Staff will get very aggressive and pressure you saying nothing will be covered if you do not buy their insurance. Was friendly and switched immediately upon us telling him we have our own insurance
After this he asked me to put my signature fullscreen on an iPad to sign for the contract, but did not see the contract he asked me to sign for. I said that I wanted to see what I was signing for. Again, he got very angry. In the end I signed, not being able to read a letter of what I signed.
I got it in the mail 15 minutes later, my signature was transposed on the entire contract. “Signed” for all kinds of damages, clauses and 15 pages of text
When returning I handed the keys, expecting him to walk around the car with me, say everything is OK and be on our way.
Instead he took the keys and said “will check later”. This did not instill confidence. We left not knowing whether everything was OK and they still have my deposit.
Very stressful experience and a stain on our vacation

Reply from Niza Cars
Unfortunately a very disappointing experience based on which I will not consider renting there again. The cars were in very bad conditions (dirty) and damaged - after the car hand over we identified damages (e.g. door lock broken) and had to return the car twice. Were stuck in the rental station for almost 2 hours. The car we took could not be locked for the rental week.

Reply from Niza Cars
I rented a car many times at Nizacars. They're always correct, friendly and professional. The prices are correct and they don't do the trocks other company's do to make you pay much more than nescesary. I would recommend Nizacars

Reply from Niza Cars

Reply from Niza Cars
Waited nearly 45 minutes to be collected at Palma airport.
Had to pay €70 because we were both over 65 - which was not clear on your information
No driver to take us back to the airport - eventually the Polish man in the office had to take us.
Terrible service - will never use Nizacars again.

Reply from Niza Cars
As described, pick up and delivery from the airport timely and efficient. Check in for car excellent, no queues, offered a choice of cars. Staff very helpful and friendly, service excellent.

Reply from Niza Cars
super cool i love i will come back after 2 3 months i will take again and i will tell about u guys to my friends in cyprus 👍🏻👍🏻

Reply from Niza Cars
As usual Top Service. Nice up to date cars and service minded employees.

Reply from Niza Cars
Fantastic just need some discount codes now
We’ve been using you for 20 years

Reply from Niza Cars
Always very efficient, friendly and reasonable prices. Transfer from main airport quick and regular. Always use them

Reply from Niza Cars
Excellent service, transfer from Malaga Airport was straight forward & pickup process simple. Car was nice & clean & no issues when returned. Would recommend Niza Cars. LM.

Reply from Niza Cars
Amazing team super nice people and love the blue mini ❤️

Reply from Niza Cars
Your policy to attract clients with low prices and to charge them with a fake damage is completely unacceptable. The operator pretended to find a “scratch” that was not remarked by me during the pick up phase. I swear that that damage was not visible and, please check the picture your operator took when I returned the car. A scandal! I will give my negative feedback to everyone I know. I tried politely to explain my feelings to your operator but he was already acting as he was trained to do that. 320,00 euro for an invisibile scratch that was 100% already there since the beginning.
Never again!

Reply from Niza Cars
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