Nixplay Reviews 

I was disappointed we couldn't get the old frame issues resolved, but appreciated the discount on the new frame.

I got a frame for a client, so that he will remember all of our adventures. So i was really dismayed when the pics would not load. I emailed nixplay and we went back and forth for like 3 week. I assumed they would eventually say "i dont know" and "good luck". However joe stayed with it until it was fixed. Every email reply came back in a timely manner.
Thank you joe.

Chat function worked great. Very helpful from start to finish!

Having a problem loading photos and Par went above and beyond to help me get it working again! Thank you!!

Customer service provided by Lou was top notch. Had an issue with my photo frame that was handled in a very timely and professional manner.

Martin was a tremendous help in finding the solution to my problem of connecting my weather station to the router. I'm confident that most of the problem was my fault, Martin patiently led me through the fix.

Very fast chat service. Joe, quickly resolved my issue. I am pleased with the quality of his/your service.

I am having difficulties connecting an old Nixplay frame to my Nixplay account. I tried their online chat line for support. The support person, Maris, was very courteous and extremely helpful (and patient with me). This level of support is unusual these days. 5 Stars for Nixplay support!!!

Inherited a Nixplay frame from my late mother and I needed to reset the frame and create a new account. Nixplay were very quick to respond to my request and it was sorted in a few hours. The App and functionality of the frame is great and I can see the huge benefit of sharing the frame with family members so they can put photos of their travels etc on the frame for us. Brilliant product.

Maris was patient and understanding for what seemed like 45 minutes, wonderful customer expierence!

Our picture frame developed a fault. We contacted customer services. Quick response, plenty of on site suggestions for us to try and when they didn't work they sorted centrally. Quick, easy, responsive, constructive and our frame is working!!!! Definitely recommend the product and after sales support team. Maggie

Par was a great help in getting me set up with Nixplay! Thank you Par, amazing job!
-Sophia

Martin was very helpful! We emailed back and forth several times until the issue with my Nixplay app was working again! He saved me! I would have lost so many pictures!!!

The tech I was worked with me until my issue was resolved. Very great customer service and he led me to a solution to fix my frame.

Joe was absolutely outstanding. Once I emailed Nixplay Joe responded within a day and my problem was resolved the next day. Joe was very helpful and professional, couldn’t thank him enough because I thought my frame issue was not fixable. Thanks again Joe

every question was answered in detail

Maris was super helpful! We corresponded via email, and his email instructions were clear, easy to follow and to the point.
Overall a great experience with Nixplay tech support!

I had an issue with a lost remote from an older frame and we couldn't get it connected back to wifi. I emailed nixplay support and they quickly responded with a solution. Very happy with their customer service.

JD was very professional & knowledgeable.
He was able to assist me with correcting my issues with Nixplay.