NI Parcels Reviews 3,735

NI Parcels helped me send a Christmas gift to the USA. I hadn't used them before. I found their online instructions easy to follow. Customs documentation was more difficult but I got there eventually.... See more

I needed to retrieve some personal belongings from France and I was struggling to book the required arrangements with other couriers. The NI website worked for me and when I needed some guidance on cu... See more

I had to organise a small parcel collection from Northern Ireland to Southern Ireland. I googled for help and came across NI Parcles. Not only were they half the price of the 'big' companies, they wer... See more

First time I had used parcel NI and it was hassle free, I found that a lot of the other companies wouldn't pick up from my address like FX which I found strange as it was a return parcel which they h... See more

The price is great - their systems not so. Put an order on the 21st, it's the 27th and my package is stuck. If their system wouldn't have glitched, my package would've not been held captive by the s... See more

Good service. Delivering to Northern Ireland is a wee problem and not cheap.. specially for large items. This service will give you the best price and the best option from the proper delivery sites... See more

Absolutely fantastic service delivered by NI Parcels. Every single member of staff I spoke to was so friendly & helpful. Very competitive rates & kept up to date throughout the process. Could not faul... See more

What a great service! Very easy to navigate the site. Got a quote immediately, chose my courier which was DPD. Paid and received a confirmation by email. My package was collected the following day and... See more

The parcel reached Rome the following evening. Fantastic time! The driver who picked up at this end was also great and he arrived during the specified window. Terrific service, thank you very much.

The most trustworthy parcel delivery company I've used. Very efficient, very fast and don't struggle with finding addresses. So many companies can't cope with the journey from northern Ireland to Sout... See more

Great price, easy to use website and quick response when I wanted to check on a collection. Updates when the parcels were delivered and easy to understand online forms sending goods from UK to Norther... See more

What made it great was it was so easy and safe to use ,I've had parcels get lost and never turn up also peace of mind not missing a loved ones special occasion,

So far all parcels have arrived from UK to Ni . Started using as alternative to FedEx who just slap EU customs duty onto B2b deliveries from Uk To Ni even when UKIMS is all on place . The customer ser... See more

I choose NI Parcels every time because of their simple and easy to use booking system, with competitive costs. Their tracking is very reliable and gives me confidence.

Process was absolutely smooth, easy and careful. I sent a package to northern ireland (I'm from the USA) and it arrived at the time it did, tracking was easy to follow. I'd never been more pleased and... See more

Really competitive prices and extremely efficient. Collected from my home and delivered to my sons door in Germany. A fraction of the price royal mail would charge.

Brilliant platform for sending parcels.use this daily.plenty of options depending on needs and excellent customer service for the few times it has been needed. Highly recommend using niparcels!

Used this company several times now. Picked up parcels when they said they would and always delivered on the date given. Very competitive prices too. Would highly recommend.

Website was very easy to use and the emails kept me up to date on where my parcel was. It was collected and delivered on time without any fuss. The price was extremely competitive. A reliable service... See more

The online booking was simple even for me, aged 79! The telephone help line was patient and helpful. The parcel was collected by a very pleasant and professional driver.

Great service Very quick delivery Very helpful van driver and most of all very good price Have used (NI) Parcels before and will do again

This was an emergency when my mobile phone was left at the hotel. Collection was arranged. Delivery was 1-3 days. However delivery was made next day. Thank you to the driver for his prompt serv... See more

Never collected item again. I don’t think DPD actually wants business. Every time I send an item it never gets collected. I’ll not be using DPD ever again!

At this time of year sending valuable parcels is of great concern, with NI Parcels they made the experience so easy with the professional staffs guidance I had little to no concerns. I will definit... See more

Great variety of operators in NI parcels. The company we went with provided a prompt service both for collection and delivery. Will definitely use again.

Great service. Collect from the door and deliver within a day or two. Much quicker and cheaper than royal mail. Would highly recommend!

Having left our Bluetooth speaker in a hotel in Poland whilst on a city break and never having arranged an international parcel collection/delivery before, this website was a great discovery. It sele... See more

I have found NI Parcels to be an excellent, quick and very reliable company. I have used their services on multiple occasions and cannot recommend them highly enough.

First time using the company. Sending a large box to Scotland. Value of contents £800. Waited in all day for the collection and no one showed up. Very dissappointed.

They kept me in the loop all the way, when I arranged for a delivery from Menorca to the UK. I felt like I got a personal and professional service. Would highly recommend.

Said all brexit and important charges included... paid extra money and yet I've still been sent a bill from fedex for £93. So would really like to see a reply with why you charged extra. So any custom... See more

NI Parcels website says “Get expert advice and support to ensure your packages clear customs smoothly and efficiently”. I have never posted a parcel that has had to go through... See more

Pleasant and friendly picked up in time delivered on time great service will be using again and not to expensive thankyou all

First class service at economy prices. Door to door, collection and delivery as and when specified, good customer service when I needed advice. Highly recommend

Excellent website, very easy to navigate. Provided options for a variety of carriers and services including links to the websites of whichever carrier you select. Would highly recommend and I will de... See more

Informative nd helpful staff on telephone queries. Parcels collected by friendly person. Delivered promptly within 2 days of collection. Thank your team.

Booking on line - no problem. Collection on time, as arranged, polite and courteous person. Delivery to the international destination very fast and, also, by courteous courier. Well done, I am very... See more

Everything on time, collection and delivery as always. The most reliable service you could find. Thanks again

2nd time poor service. 2nd time item said delivered. never received

Website is so much easier to navigate compared to others and price for European collection was good. Arrived promptly.

Excellent from pick up to delivery The updates and tracking were brilliant The price was very reasonable Thank you

Very helpful with advice on my question about export code for personal effects. Much better than dealing with an anonymous giant company.

First class service. The courier was well mannered and pleasant. I was kept up to speed with the progress of the delivery and was fit to see who signed for it. Delivery made on time also

Collection as scheduled, inspite of very severe weather, courteous and polite courier, fast delivery to the destination. Very happy with this service, with overall experience definitely will use this... See more

Excellent service. Had to retrieve a forgotten weekend bag and no means of printing a label. Bag arrived faster than expected!

I chose this delivery company primarily due to the reviews here on Trustpilot. I needed an international priority, next-day service, which I was happy to pay extra for (circa £88). Unfortuna... See more

Great service - great communication. Box even arrived a day early. Would absolutely use again.

Fast and great communication. Item arrived on time and I received great support through the shipping process. Highly recommend.

didn’t have to wait long for parcel to be collected Was picked up on the expected date of collection Was a few days late in being delivered but the response to my queries and the help with tracking... See more

Customer service 1st class.Consignment arrived on time. Certainly would recommend to use there 1st class parcel service.

Great service highly recommend and reasonable price ...now I can get stuff to family in UK

Absolute horrendous company. My item turned up damaged beyond repair. I submitted all evidence and fedex shut it down. NI parcels refused to appeal for me or try to back me in any way. They just w... See more

I have been using N I Parcels for many years now. They provide me with great service at an affordable cost.

Easy to put in the order - good communication - parcel arrived on time. Will use again.

The box arrived broken in three places and two of the things inside were broken or damaged. Never hapoened before and I have been using parcelsNI for past 7 years. Very dissapointing

Simple affordable way to get products out to customers. Easy to use booking system

I'm only giving 3 stars because I can't find where my package is. It was supposed to be delivered yesterday, but I understand that there's a lot going on before Christmas.