NINO Apply 

Acting on behalf of a friend who wanted a change of name I went on internet to find a firm or company for that purpose. When I Nino apply I filled in al details required. At the end of the form were costs. For a quick delivery charge was £72. Other costs were £60 and for plastic card £20+. I then found the Gov UK site and find there is no charge at all for a change of name which had been put on my friends original form .My friend has a copy of the receipt dated 31 January 2024. And yet 24 days later no form. This firm is not to be trusted at all.

Ninodirect can be honest and not charge money for a card that hasn't been around for 12 years, scamming me

Completed the application form for new NI number for my mum. They took my £38 but when I tried to contract them via telephone number 0800 774 7682 shown on their website and via email there has been no response. I wanted to cancel my application as I think I have completed a wrong form and they are not responding as they don't want to refund the £38. Very disappointed. Keep away!

I work for a local charity and some poor refugees have just been scammed by this company. When we call and finally get through to explain they hang up on us, we told local authorities but doubt there is much they can do

SCAM!!! it’s all fake!!! Can’t even ask for a refund!!

Applied and paid. When emailed to say not received a replacement card the emails bounces back and undelivered. Cannot contact Nino.
SCAM!!!!!

Nino direct changed its name this is a scam keep away still waiting for my nino.paid for a fast track still waiting.KEEP AWAY MONEY IS HARD TO EARN!!!

Paid for this service to retrieve my 16 year olds NI number. We recently move and suspected the original NI was sent to the old address.

Paid for service, waited 15 working days (as per email confirmation), nothing received. When I complained to them they told me they couldn't help and I had to call HMRC (who are understaffed, huge phone waiting times, reason I used Nino in the first place).

They did not care that I paid for a service that was not fulfilled and would not help at all.

I sent off for a national insurance card may last year paid 24 pounds for it was supposed to receive it in the post and it still has not arrived complained by post and letter several times but no reply and still no national insurance card

NINO DIRECT NI APPLICATION IS A SCAM ..THEY CHEAT PEOPLE FOR A FREE SERVICE OFFERED ON GOV.UK SITE. THEY CHARGED ME £45 PER PERSON TOTAL £90 FOR 2 PEOPLE FOR A SIMPLE APPLICATION WHICH IS FREE. THEY DON'T EVEN CONSIDER YOUR REFUND REQUEST. BIG SCAM PLEASE DON'T TRUST THEM AND MAKE THIS SIMPLE APPLICATION ON YOUR OWN. I WOULD LIKE TO STILL GET A REFUND AS I FEEL COMPLETELY CHEATED. #FRAUD ... PLEASE DO A RESEARCH BEFORE YOU'LL MAKE ANY APPLICATION WITH NINO DIRECT.. ALL THE APPLICATIONS ARE FREE ON GOV.UK SITE

Absolute thieves....Wish i had read these reviews before i paid £76 for my replacment card.....Total scammers

Absolute scammers. My partner paid for the national insurance number application, received nothing at all. Very bad communication. Avoid using their services.

absolute scammers, been waiting on my application after making all payments and still nothing. its been 4 months. Somebody needs to look into this company.

STAY AWAY.this company charge you for national insurance application that is completely free online.
Do not waste your money.
Absolute robbing gits

They're a complete scam, a very convincing one but once you've paid them to apply for a NI card, that's it. the helplines and email address to reply to are fake.

Absolute scam!! Wish I'd read reviews before applying for a card with them.

Nino is a scam do not go on the sight they charge you for a National insurance card which is free. And not cheap. They should be taken of the sight.

Scam! Scam! Scam!

Why haven't the police dealt with this? Why are they even able to take our money? It's a fu***ing scam website. They robbed me and don't respond to e-mails, don't reply, don't do anything other than steal. Why are they allowed to do this?

Worst worst must be avoided! Never again! I’m surprised they are still doing business this company is worthless u helpful and just want to take ur money!