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Rated 3 out of 5 stars

The ordering process on line was very good,however concerning the delivery, it was not! It was not made clear that the product was coming from the US and so took a long time with vague updates. It was... See more

Company replied

Rated 5 out of 5 stars

Happy with the products, which are the best tested in the last 10 years. Nothing better like them in the European market. Tested similar products from France, Belgium, Norway, but nothing such good h... See more

Rated 5 out of 5 stars

Handled import and toll documents perfectly. I needed to contact asking about shipping and the response was swift, detailed and accurate in regards to where with local post. Will order again in the fu... See more

4.1

Great

TrustScore 4 out of 5

68 reviews

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Replied to 100% of negative reviews

Typically replies within 1 month

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Rated 3 out of 5 stars

Good ordering but frustrating delivery

The ordering process on line was very good,however concerning the delivery, it was not! It was not made clear that the product was coming from the US and so took a long time with vague updates. It was therefore very frustrating.

9 March 2026
Unprompted review
NineLife Norway logo

Reply from NineLife Norway

Hi Kate,

We apologize for the delay in your order delivery. We are committed to improving our shipping process.

I’ve sent an email to your registered email ID, and I would appreciate it if you could continue the conversation there. We hope you’ll give us another chance to serve you better in the future.

Thank you for your understanding and patience.

Regards,
NineLife

Rated 5 out of 5 stars

Best lipstick in Europe

Happy with the products, which are the best tested in the last 10 years. Nothing better like them in the European market. Tested similar products from France, Belgium, Norway, but nothing such good healing.
I use them since ten years before.

23 February 2026
Unprompted review
Rated 5 out of 5 stars

Leg message equipmney

The order got delayed a bit, and friendly customer service rep. Support me during the package journey. Very happy and will come back.

The goods arrived yesterday, and I am in a testing phase. So far so good

29 July 2025
Unprompted review
Rated 4 out of 5 stars

I think they forgot me for a while

I think they forgot me for a while. But then I sent them an email and they answered very kindly and my product arrived very soon. I was very happy, the product is excellent! Stone-root capsules 💊. I still needed to pay some extra toll though, but I think the price was OK. Thank you. 🙏

3 October 2024
Unprompted review

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