this review is not about the product, but about the support quality. the screenshot tool didn't work as expected for me, therefore i asked for refund immediately after purchasing pro annual plan. it w... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I started out with Nimbus. After rebranding to FuseBase, the website removed all self-service cancellation controls. Users cannot stop auto-renewal themselves. The 'remove this account' option is no l... See more
With their client portals, I now have a dedicated hub to access everything I need in one place - project timelines, files, conversations, tasks, etc. It's tailored to my needs, easy to use, and keep... See more
I am using Nimbus for over the year, and sometimes thinking how I used to do my project without. I tried some other, but Nimbus is great, easy to use. Still exploring some options, but mostly saving f... See more
Company replied
Company details
Written by the company
FuseBase is an AI-powered, all-in-one client collaboration tool designed to help professional services streamline workflow and deliver outstanding customer experiences with client portals. This platform empowers professional services with hundreds of advanced yet intuitive features for real-time collaboration, project and information management, and even content creation. Offer services under your brand and deliver outstanding, personalized customer experiences with white-labeled client portals that centralize communication, project progress tracking, and knowledge management. Use the innovative drag-n-drop document builder to craft interactive super-documents with any file formats and embeds from 2000+ supported integrations. Try Kanban boards, project tracking tools, real-time editing, and more features in FuseBase team workspaces for productive collaboration. Optimize daily operations with the advanced FuseBase AI assistant, automate tasks like content creation and translation, get insights to make data-driven decisions, and free time for scaling the business.
Contact info
Public Square 50, 44113, Cleveland, United States
- team@nimbusweb.co
- nimbusweb.me
Replied to 33% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Gets Client Collaboration Right
With their client portals, I now have a dedicated hub to access everything I need in one place - project timelines, files, conversations, tasks, etc. It's tailored to my needs, easy to use, and keeps me looped in on progress. No more confusing back-and-forth or waiting around for answers.
Beyond the portal, this tool just provides a smoother client experience overall. I get the transparency I want without having to learn multiple tools. Things are more organized on the agency side too, so work moves faster. The platform has strengthened collaboration and ultimately makes my life easier.
great experiance
Less Email, More Done
It's reduced our email overload and given structured processes that make collaboration smooth. The client portals are a one-stop-shop for clients to access project details. No more wasting time on excess emails!
This tool has transformed our client campaigns. We used to have constant email back-and-forth to get feedback and approval - major headache! Now I can post assets in the portal and keep the full conversation in one place. Clients can directly review and approve in the portal. Saves me hours I used to spend untangling messy threads. I can see feedback status clearly and move projects faster.
Any agency stuck in email chaos needs this tool. It brings efficiency and clarity to client collaboration. Our team loves the structured workflows!
Great tool
Great tool - would be better with an agenda to link with.
Amazing for storing and managing knowledge
Using Nimbus Note has been an enriching experience for our team. Its emphasis on knowledge management has allowed us to create a centralized information hub that's both intuitive and efficient. Even though I can't pinpoint any specific dislikes, the overall functionality and effectiveness of Nimbus Note have made it an indispensable part of our workflow. It's not just a tool; it's become a key aspect of how we store and manage our knowledge.

Reply from FuseBase
A stellar tool if you want to streamline your work
My experience with Nimbus has been exceptionally rewarding. I've encountered many tools, but Nimbus stands out in its unique approach. It merges internal project handling and client collaboration, which previously required separate tools, into one unified platform. I do appreciate how Nimbus is evolving and highly recommend to try it out.

Reply from FuseBase
Client Collaboration Made Easy!
My experience with Nimbus has been absolutely exceptional! As a company focused on serving clients, we encountered challenges in efficient collaboration and smooth communication. However, Client Portal completely transformed the way we interact with our clients. It provided a user-friendly interface that made accessing project updates and providing feedback a breeze. The system of workspaces was equally impressive, allowing us to create and manage information in the place we work on the project. It significantly boosted our team's productivity. I highly recommend!

Reply from FuseBase
Nimbus Platform Delivers
Nimbus Platform has revolutionized our client collaboration. The client portal keeps everything organized, providing easy access to updates, files, and tasks. The backoffice is a powerful work hub, integrating project management and collaboration tools. It streamlines our workflow and boosts productivity. Highly recommended for efficient client work!

Reply from FuseBase
This company auto-charged me even after…
This company auto-charged me even after my email was associated with a free plan. When I emailed support, the only reply was a curt response, stating I should review their terms of use page. Meanwhile, my card was charged today for $42, and I did not consent to this charge.
A great replacement for Evernote
A great replacement for Evernote! The team is very helpful and the integrations area amazing! Love the UI and how easy everything is to use.

Reply from FuseBase
It's really very good plateform to ss…
It's really very good plateform to ss and ss recording at all but i wanna use it free of cost not take subscription cos only i wanna use it for long ss.
Thank you

Reply from FuseBase
Super convenient and easy to use
Super convenient and easy to use - Can quickly grab images or full screen and paste elsewhere or save or later

Reply from FuseBase
Nimbus Note offers a full range of…
Nimbus Note offers a full range of features and tools that make data storage and creation easier. I like it.

Reply from FuseBase
Very handy.
It's very useful for storing information as well as for planning.

Reply from FuseBase
It keeps asking me to upgrade to the…
It keeps asking me to upgrade to the pro version, and after I clicked "no thanks," I just couldn't use it any longer and had to go around and around, repeating the same actions. The thing is that the feature I tried to use is for the basic plan, not the pro version!

Reply from FuseBase
Full of bugs
Full of bugs, often it won't record anything, on other times it will sign out and it won't allow you to upload the videos. The worst part is that their "support" team never provides any useful help (and often even ignore my messages). TLDR; Horrible service, horrible support

Reply from FuseBase
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







