Nikura Reviews 4,610

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 1,313 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, particularly the essential oils and diffusers, noting their effectiveness and superior scent compared to other brands. Many people highlight the excellent customer service, describing the team as helpful, friendly, and efficient, often going the extra mile to resolve issues quickly. The delivery service is frequently mentioned as fast and reliable, with products arriving well-packaged and on time. Reviewers also appreciate the reasonable pricing and good value for money, especially considering the high quality of the items. However, some people were dissatisfied with customer service, reporting unhelpful responses and difficulties in obtaining refunds for returned items. A few other people also felt that certain product fragrances were not as expected or that the oils lacked strength and longevity, leading to disappointment.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many praising the superb quality of the... See more

Quality

Consumers find quality to be positive, with many reviewers praising the superb quality of essential and... See more

Delivery service

Users describe positive interactions with delivery service, frequently highlighting fast and quick delivery... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the exceptional, amazing, and... See more

Price

Clients share positive opinions on price, with many reviewers finding the essential oils and other products... See more

Reviews shaping this summary

Rated 5 out of 5 stars

My first Misti stopped working properly. Contacted customer service and Steven talked me through cleaning and troubleshooting (none of which worked). Sent me a replacement and is working like a dream.... See more

Company replied

Rated 5 out of 5 stars

Great brand, really nice oils, love their misti diffuser. Spotless customer service- amazon courier dumped my parcel at random address, reported to Nikura and they sent me replacement with no time, ev... See more

Company replied

Rated 5 out of 5 stars

Misti is a very nice product, works really well and comes with essential oil product which I got on SALE. My special shout out though to Mr Tyler and the whole company. I have encountered a deliver... See more

Company replied

Rated 5 out of 5 stars

I can't recommend Nikura oils enough they are the best I have ever used. They are of a superior quality than companies that charge expensive prices. These oils are reasonably priced I can believe i... See more

Company replied


Company details

  1. Aromatherapy Supply Store
  2. Candle Store
  3. Cosmetics and Perfumes Supplier
  4. Flavours, Fragrances and Aroma Supplier
  5. Massage Supply Store
  6. Wax Supplier

Written by the company

Online retailer of pure essential oils, blends, premium fragrance oils and carrier oils.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

5K reviews

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Rated 5 out of 5 stars

The Nikura diffuser is such a good…

The Nikura diffuser is such a good idea. I always stopped using diffusers in the past as having to change the water and clean it out to stop it smelling musty was really annoying. The nikura diffuser is a much stronger scent because it is the pure essential oil fragrance, it isn’t diluted with water and doesn’t need cleaning like traditional diffusers. I’m going to get one for every room!

5 May 2026
Rated 5 out of 5 stars

Variety of oils & service

Variety of oils, together with blends to create an ambient effect to calm, uplift and aromas to infuse an environment for you, your mind body and spirit ~ impressed with service and customer support 🌹 all natural and healthy together other benefits Thank you

31 May 2026
Unprompted review
Rated 5 out of 5 stars

A wonderful Company

The pricing is excellent and affordable. The products are amazing and such a big range. I have never been disappointed with anything that I have bought. There was a problem with my last order, entirely my fault, but the support team dealt with it very promptly and efficiently. I could not fault this company and I recommend it to all my family and friends. Well done Nikura .

25 May 2026
Unprompted review
Rated 3 out of 5 stars

A neat device, but oils are not nice

The mist diffuser is very neat and practical and I liked the idea of not using a tea light. However after trying many of the oils, unfortunately I don’t like any of them! They smell sweet and not like aromatherapy oils, plus they make me cough. The lavender isn’t too bad. I have gone back to using original oils with a burner, much nicer to be honest, sorry.

31 May 2026
Unprompted review
Rated 5 out of 5 stars

Return customer

My order was delivered promptly. The carrier oils jojoba and caster oil are of high quality and the bottle packaging of good quality and recyclable. The essential oils too Bergamot and Frankincense were of good quality. Since then I have ordered further E/Oils cinnamon and rosemary, both of good quality... I will be shopping here again.

8 May 2026
Rated 2 out of 5 stars

Customer service was terrible

Customer service was terrible. I bought so much and was disappointed at Nikira's response when I called to let them know that the Frankincense smelled off and pungent. I got a very unhelpful defensive email insisting that there is nothing wrong. I felt they did not validate my experience. I have been used to other companies and they will refund or at least listen and validate. Nikura waved my observations away like. I will not be returning.

14 October 2025

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