We love Night Zookeeper! The recently added quest function is something my daughter (age 7) really enjoys and I know that she can work through it on her own and is actually learning. We’ve also... See more
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We have a kid who struggles to write and pay interest to this subject. Night Zookeeper hooked him in from Day 1. If fact, he begged to try as soon as he saw me setting up the account and then continue... See more
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This program is wonderful for my middle schooler. She's now wanting to log in to create stories. Since starting she's improved with her grammar, spelling, typing and is enjoying learning language arts... See more
Company replied
I teach an 8th grade resource ELA class at a rural middle school. The students seem to enjoy the Night Zookeeper site, and I love that they can work independently while I pull small pairings to do the... See more
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Company details
About Night Zookeeper
Written by the company
Night Zookeeper
Fantastically Fun Learning
Night Zookeeper is a London-based children’s brand comprising of an online learning program, a book series and a TV mini-series. All of our products centre around the magical world of the “Night Zoo”. Our aim is to make learning fantastically fun for children aged 6 to 12 years old, and unlock their creativity in the process. Our reading and writing program has been used by over 1 million children worldwide.
Night Zookeeper was founded in 2012 by Joshua Davidson and Paul Hutson. Our e-learning product was originally launched in November 2012 as a creative drawing iOS app for kids, which went on to be recognised as one of the 50 best apps of 2013 by The Observer and The Guardian.
In 2014, we revamped the app into a web version which included more extensive writing elements, a dashboard for monitoring progress and personalised feedback from tutors. Over 1 billion words have been written by children on the site. Night Zookeeper is also used in schools by teachers worldwide in an effort to harness the power of digital learning in the classroom.
Throughout the pandemic, Night Zookeeper was able to act as a useful resource for families around the world to keep their children learning as schools were forced to close and remote learning took hold.
As of 2024, our program is used by thousands of children in several countries as a way to improve their reading and writing skills in a fantastically fun way, whether as part of a homeschool, in the classroom, as a supplementary resource, or simply a productive form of screen-time.
Contact info
Room 621, The Shepherd's Building, W14 0EE, London, United Kingdom
- support@nightzookeeper.com
- nightzookeeper.com
4.6
Excellent
989 reviews
Replied to 95% of negative reviews
Typically replies within 48 hours
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Customer Service not responding
I paid for several items on their site as I was impressed with their reading comprehension packages. After payment another screen showing I paid indicating I had 7 days to download my digital purchases but no information on the physical copies. The receipt did not show my itemized purchases as receipts typically do. It only showed the 3 items I bought. I recieved no information for shipping. I don't even know when or if I will actually recieve the physical copies I purchased. So I checked my email as all business send a confirmation email. Again, it only showed that I paid for 3 items but, it did not list the price of them, tax, or any shipping information. I emailed immediately all 3 available customer service, support, and sales emails and no one responded. They are based in the UK according to online. So I even waited until 1am USA time and emailed, I still did not receive a response. I need someone to contact me ASAP as this is a time sensitive issue.
Update October 24. 2025 I was told "We completely understand, and we have gone ahead and refunded you $***.**. Please allow up to 10 days for the bank to process this" Today is November 7. 2025 ten business days later. Monday Nov 10. 2025 I will update my review depending on if the company was being honest.
UPDATE Nov 11. 2025: The company emailed me confirming that they issued the refund, and I truly appreciate them for resolving the issue. Because of this, I’ve decided to update my review and focus only on the product itself.
I received a free copy of Book 1 after ending my free trial, and I’ve been using it with my child. I really like that each chapter includes worksheets that’s a great feature. However, I don’t like how large the writing lines are for the written answers and the story paragraph page. The lines seem more appropriate for kindergarten age children.
As a homeschool parent, I’d prefer lines that are closer together or traditional handwriting lines, as they help children write more neatly. I also think the story page could be improved by including more guided questions to help the child plan their writing such as identifying the main idea, adding supporting details, and forming a clear conclusion.
19 October 2025
Unprompted review
Reply from Night Zookeeper
Hi Rebecca,
Thanks for your review.
I can see that your order was a mixture of digital and physical resources.
I can see that our support team has responded to your email with the requested information and your receipt has been sent over for you.
Best Wishes,
Night Zookeeper
Update: Hi Rebecca, thanks for your update. I can confirm that this was refunded, and we have just emailed you the refund receipt as confirmation of this. - Team Night Zookeeper
Great learning tool
Night Zookeeper is a great compliment to what my daughters are taught in elementary school, grades 6 and 4. The site marries guidelines/prompts with freedom to explore and expand their creativity.
21 October 2025
Reply from Night Zookeeper
Hi Carmel,
Thank you very much for your review!
We are really pleased to hear that Night Zookeeper is helping to reinforce school learning for your children, as well as encourage creativity!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Night Zookeeper has been such a…
Night Zookeeper has been such a wonderful tool for helping my child build confidence with reading and grammar. The stories are imaginative and engaging, and the creative writing challenges make learning feel like play rather than work.
21 October 2025
Unprompted review
Reply from Night Zookeeper
Hi Chris,
Thank you for your review!
We are delighted to hear that our program has helped your child build their reading and writing confidence!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Fun and challenging
This game made spelling, typing, and grammar use fun for my child. Very interactive and challenging in a good way.
20 October 2025
Unprompted review
Reply from Night Zookeeper
Hi Judie,
Thank you for your review!
We are really pleased to hear that Night Zookeeper made your child enjoy learning!
We are glad that your kids are enjoying getting creative on Night Zookeeper! We love seeing and reading about their colorful creations!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Great for an 11yo boy
Great for an 11yo boy. My son is always asking if he can do Night Zookeeper. He really enjoys creating the animals and the creative writing.
14 October 2025
Reply from Night Zookeeper
Hello Ashley,
Thanks so much for your review!
We are so glad to hear that your son is enjoying Night Zookeeper, and it's making him excited to learn. Our tutors love seeing and reading about the fun animals he creates!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
The kids love to do the games and enjoy…
The kids love to do the games and enjoy creating new avatars.
20 October 2025
Reply from Night Zookeeper
Hi Olivia,
Thanks so much for your review!
We are glad that your kids are enjoying getting creative on Night Zookeeper! We love seeing and reading about their colorful creations!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Night Zookeeper is fun to interact with
Affordable app for kids that really don't enjoy language arts. It puts the work into a fun, game like experience.
16 October 2025
Unprompted review
Reply from Night Zookeeper
Hi JP,
Thank you very much for your review!
We are really pleased to hear that Night Zookeeper has been valuable for your reluctant readers/writers! We think it's super important for kids to be able to have fun on their learning journey so we appreciate your feedback!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
WORTH THE MONEY!!
We love Night Zookeeper! My son was struggling with our homeschool language arts curriculum so we decided to add in some FUN supplemental materials. He asks to do Night Zookeeper every day now and I love the fun creative writing prompts via we receive via email!! This was a great purchase. Little sister is asking to join now too!
15 October 2025
Unprompted review
Reply from Night Zookeeper
Hi Charlotte,
Thanks so much for your review!
We are so pleased to hear that your family is loving using Night Zookeeper as part of your homeschooling curriculum. We think it's important for kids to be able to have fun on their learning journey, so we are so happy to hear about your son's experience! We can't wait to welcome his little sister to the Night Zookeeper adventure!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Night Zookeeper is a fun and engaging…
Night Zookeeper is a fun and engaging Language Arts and Writing program. My child looks forward to progressing in Night Zookeeper and enjoys creating new animals.
14 October 2025
Unprompted review
Reply from Night Zookeeper
Hi Amanda,
Thanks so much for your review!
We are really glad to hear that your child is enjoying Night Zookeeper, and looks forward to using it!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My older child really enjoys using…
My older child really enjoys using Night Zookeeper as part of her at home learning. I have appreciated how she went from very uninterested in school work, to excited to play the games and write her stories. Night zookeeper breaks the writing down into steps so it all feels very manageable to the student. But then they get to see it all put together. They can read other student's writing as well and be inspired. The program is bright and fun to use. I subtract 1 star because of the parent dashboard. I have spent a lot of time exploring it and trying to figure things out. I wish that I could set goals for my student or see how much work they have done in a certain period of time. As I said, I have an older child and she doesn't like me to sit by her and manage every bit of her schooling. It is hard to determine if the work that she completed in a day or in a week is sufficient for our at home learning goals. Even if she sets a timer and tells me she is working on it- she could be spending the entire time in the drawing section and not actually working. So without me physically sitting next to her and watching what she is doing, it is hard for me to gauge. For that reason, Night Zookeeper is a fun supplement language arts program, and not something I will use as a primary program for homeschool.
14 October 2025
Reply from Night Zookeeper
Hi Cassidy,
Thank you so much for your review!
We’re thrilled to hear that your child has gone from feeling uninterested in schoolwork to being excited about writing! It’s wonderful to know that our approach has helped make writing feel fun and manageable for her.
We completely understand your thoughts about the parent dashboard and how important it is to easily track progress, especially for independent learners. Our team is always working to improve the experience for parents, and insights like yours help us shape future updates.
In the meantime, you can view your child’s recent writing pieces and feedback from tutors directly from your dashboard, which can give you a sense of how much progress they’re making.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My child really likes this platform
My child really likes this platform. They didn't like English subject or anything to do with writing, but he really seems to be enjoying it so that's a win. I am glad I came across this app and tried it out. I don't mind paying for apps that he actually uses and where they can learn. They are homeschooled so I would recommend it to homeschooling families but also anyone wanting to help their children learn while having fun. Because learning should be fun otherwise how can they learn?! We've bene using it for a few months now.
13 October 2025
Unprompted review
Reply from Night Zookeeper
Hi Nelly,
Thank you so much for your review!
We are really pleased that Night Zookeeper has got your reluctant writer to enjoy writing! We appreciate you recommending Night Zookeeper, and are happy to hear that he is having fun on his learning journey 🙂
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My grandson can work at his own ability…
My grandson can work at his own ability level. And the feedback is a great feature.
13 October 2025
Reply from Night Zookeeper
Hi Pearse,
Thanks for your review!
We are really glad to hear that Night Zookeeper is allowing your grandson to learn independently, and he is benefiting from the encouraging tutor feedback that he receives!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My son really enjoy Night Zookeeper
My son really enjoy Night Zookeeper. He found new enthusiasm in creative writing . My hope is for him to continue growing in his writing skills but most of all he enjoys the learning process
6 October 2025
Reply from Night Zookeeper
Hi Marcia,
Thanks so much for your review!
We are very pleased to hear that your son is enjoying Night Zookeeper, and you've noticed growth in his skills! Our aim is to make learning fun, so we are really happy that he is enjoying the process!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Great gateway to the world of story-telling.
My children enjoy this program. They especially love creating their own characters, and getting to look at what other kids are creating as well. I give 4 stars because my children still stay away from writing up a whole story, and that is what I would like them to get used to, and become more comfortable doing.
7 October 2025
Unprompted review
Reply from Night Zookeeper
Hello AG,
Thank you very much for your review!
We are really glad to hear that your children are enjoying the program! It’s completely normal for young writers to take time before they feel confident writing full stories. Many children start by building ideas and characters, then gradually grow more comfortable expanding them into longer pieces as their confidence and imagination develop.
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Reply from Night Zookeeper
Hello Mindy,
Thank you for your review.
All of the games, challenges, and lessons on Night Zookeeper make learning feel like play by containing educational materials and objectives. Children are encouraged to get the answers correct, in order to gain Orbs which can then be used to expand their Night Zoo. Therefore, we can assure you that when children are playing the games, they are still learning!
Best Wishes,
Team Night Zookeeper
One Week In and Hopeful
We just finished our first week with Night Zookeeper. My son loves the games and creating his animals. We've tried several platforms for helping with reading comprehension. This is the first one he hasn't fought.
3 October 2025
Unprompted review
Reply from Night Zookeeper
Hello Timothy,
Thank you very much for your review!
We're so pleased that after your first week of Night Zookeeper, your son has shown enthusiasm for the program! We can't wait to see what he creates next!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Reply from Night Zookeeper
Hi Danielle,
Thanks for leaving a review for Night Zookeeper.
It seems like your review may have been accidental - if you need any support please feel free to reach out to support@nightzookeeper.com so we can help you further.
Best Wishes,
Team Night Zookeeper
Excellent tool for kids who are anxious about writing!
My child has borderline dysgraphia which has made literacy (particularly writing and grammar) a real struggle. He would get extremely anxious at school when given a writing assignment. We've been using Night Zookeeper for 2 weeks and the difference is astonishing. His interest in writing has dramatically increased and he now asks me for more time since we only spend 30 minutes on grammar and writing per day. Now he'll easily stay on for an hour and not want to stop.
I'm still working on how to structure it as a full curriculum for ELA - but getting there. It's more like a sandbox than a structured curriculum, but that's likely what kids who are not linear thinkers like about it!
1 October 2025
Unprompted review
Reply from Night Zookeeper
Hi Abigail,
Thank you very much for your review!
We are so happy to hear that Night Zookeeper has drastically improved your child's attitude toward language arts! It's wonderful to hear that he wants to spend more time writing and learning - what a transformation!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
Night Zookeeper is the Best Writing Platform for Emerging Writers!
Night Zookeeper has made my second grader a more confident writer! He has an active imagination and is always making up stories and adventures in his mind, but when it comes to writing his ideas down, he would get frustrated because he could not write as fast as he could think.
Night Zookeeper's gentle prompts and constant encouragement has helped him overcome his writer's block and he now thinks writing is fun! Within 2 days of working through Night Zookeeper, when it is time to do his writing homework, he picks up the pencil and writes freely with ease.
My son also is starting to enjoy spelling more. Instead of being afraid of getting spelling wrong in a word, he enjoys taking his time and learning how words are built. He is no longer afraid of making mistakes. The constant positive feedback in the Night Zookeeper platform has drastically boosted his writing confidence. He enjoys writing every day, which is making my heart soar with joy and relief!
1 October 2025
Unprompted review
Reply from Night Zookeeper
Hello Jasmine,
Thank you very much for your review!
We are delighted to hear that Night Zookeeper has boosted your child's confidence - that's exactly what we aim to do with our program!
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
My 10 & 12 year old love it!!!
My 10 & 12 year old love it!!!! Raaave about it! Learning so much!!! I only hope that they add ways to incorporate spelling.
24 September 2025
Unprompted review
Reply from Night Zookeeper
Hello,
Thank you very much for your review!
We're so glad to hear that your kids are enjoying the program! For focus on spelling, we'd recommend they check out the following activities:
Will’s Quiz Quest
Eek’s Word Code
Beaver’s Blanks
Ninja Naming
Star Search
Riya’s Raps
Word Hunt
Word Wrecker
Word Hop
Word Wings
Sentence Dash
Night Zoom
Word Woods
Please reach out to us on social media or via email should you have any questions about the activities, features, or services available. 🙂
Feel free to share Night Zookeeper with any other families you think would love our program!
Best wishes,
Team Night Zookeeper
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