I receive great service from nightingale! The lady on the phone is really nice and very helpful! Everything is explained perfectly. I’m informed every step of the way about my order and where it is an... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
The staff are always helpful and discreet. Orders are easy to place as the client’s record seems easy to find. Once placed, the order arrives promptly & is packaged ‘anonymously’ The items are also... See more
NIGHTINGALE IS A COMPANY I USE FOR MY URINARY SUPPLIES, NEVER HAD ANY PROBLEMS AT ALL. THE STAFF ARE VERY FRIENDLY & UNDERSTANDING, AND HELP YOU OUT WHEN THEY CAN. DELIVERY SERVICE IS FAST AND O... See more
Company replied
Very helpful and patient staff. They are very professional and ask if we need any items we haven't asked for.The service is quick and we receive the order within a few days of requesting it and no ca... See more
Company replied
Company details
Written by the company
Let us take care of you. For the last 40 years we have been looking after people who use urine drainage bags, catheters and sheaths all over the UK. We are specialists in home delivery and in bladder and bowel health products, but most importantly we take care of you from hospital to home and beyond.
Contact info
United States
- nightingaledelivery.co.uk
4.9
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 93% of negative reviews
Typically replies within 48 hours
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Quick accurate and very helpful
They answer the phone quickly and are very helpful. The order normally gets to us in 3-4 days.
10 September 2026
Unprompted review
I had many questions about my delivery…
I had many questions about my delivery of which all were answered, the delivery was quick and the tracking was spot on, an excellent service when you need it most 👏
8 September 2026
Unprompted review
Excellent service
Phoned orders are dealt with promptly and with discretion. A email informs when the prescription is received then a plain cardboard parcel arrives by courier within a very few days. It’s an excellent service and greatly appreciated.
11 September 2026
Unprompted review
Very happy with everything quick…
Very happy with everything quick delivery and in the box everything thanks Nightingale
9 September 2026
Unprompted review
Always an excellent service easy to…
Always an excellent service easy to order & with friendly staff
9 September 2026
Unprompted review
Overachieves delivery dates
Overachieves delivery dates. Orders accurate and undamaged.
9 September 2026
Unprompted review
Nightingale staff are always…
Nightingale staff are always approachable and considerate, and deliveries always on time
10 September 2026
Unprompted review
Always great service and reliable
Always great service and reliable. Highly recommend.
8 September 2026
Unprompted review
Excellent help from staff coupled with…
Excellent help from staff coupled with high quality product. Kept informed all the way up to and including delivery.
5 September 2026
Unprompted review
Super fast order and delivery
Super fast order and delivery.
All staff are friendly and courteous.
7 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Jeff, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
First time contacting Nightingale
First time contacting Nightingale. Lucy made the whole process straight forward and was very helpful and patient. Thank you
7 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Martin, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello Barbara, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
As always the service is excellent-…
As always the service is excellent- friendly and sympathetic staff- answer phones quickly and are very helpful- delivery is super fast with tracking.
5 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Karen, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Impressive supplier
I've been really impressed from placing my order and the communication whilst it's being processed through to delivery.
4 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Excellent service- easy to order and…
Excellent service- easy to order and incredibly quick response and delivery. They even ring you to check if you need a new prescription. I cannot fault them!
2 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Anna, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
The staff are always very friendly and…
The staff are always very friendly and helpful, always check if there is anything else we need, prompt delivery.
5 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Michael, Thanks so much for your great feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Reply from nightingaledelivery.co.uk
Hello Billy, Thanks so much for your feedback. We’re really glad to hear you had a positive experience with Nightingale Home Delivery Service. Your comments mean a lot to us and will be shared with the team. Thanks for choosing Nightingale! Best wishes, Kelly.
Always helpful when ordering
Always helpful when ordering. Always kept up to date of progress and information sent of delivery. Delivery very quick. Five star
5 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Diane, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
Very helpful on the telephone
Very helpful on the telephone. Emails to keep me in the loop, and very efficient delivery. Thank you.
2 September 2026
Unprompted review
Reply from nightingaledelivery.co.uk
Hello Yvonne, Thank you for your kind review. We are very happy to hear you had a good experience with Nightingale Home Delivery Service. We appreciate you taking the time to give us feedback and will share your comments with our team. Kind Regards, Kelly.
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