Super easy to order. Called as I thought I had ordered incorrect strength, I was talked through what I had ordered and had my mind put at ease that everything was what I needed. Absolutely lovely man... See more
Company replied
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See what reviewers are saying
"Overall, the order was good and delivery was quick. However, I was disappointed with the short expiry date, particularly because I ordered in bulk."
Company replied
Outstanding Company. We had a little issue with stock originally but they went out of their way to find the pots I was after. One they finally sourced them, delivery was next day. They replied an... See more
Company replied
Had a problem with payment going through but it was resolved eventually above and beyond many thanks.
Company replied
4.5
Excellent
47 reviews
Replied to 100% of negative reviews
Typically takes over 1 month to reply
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See how their reviews and ratings are sourced, scored, and moderated.
Super easy to order
Super easy to order. Called as I thought I had ordered incorrect strength, I was talked through what I had ordered and had my mind put at ease that everything was what I needed. Absolutely lovely man I spoke to and will defo be reordering.
6 April 2026
Unprompted review
Reply from Nicocharge
Thank you so much for your wonderful review! We're glad we could sort everything out and get you the products you wanted. Can’t wait to serve you again soon!
"Overall
"Overall, the order was good and delivery was quick. However, I was disappointed with the short expiry date, particularly because I ordered in bulk."
1 April 2026
Unprompted review
Reply from Nicocharge
Thank you so much for your review!
We’re really glad to hear you were happy with the delivery, but we’re sorry about the short expiry date — we completely understand your concern, especially with a bulk order.
Please get in touch with us, and we’ll be more than happy to arrange a replacement for the cans and find the best solution for you.
Thanks again for your feedback — we really appreciate it!
Will sort any issues. Real company.
Had a problem with payment going through but it was resolved eventually above and beyond many thanks.
6 March 2026
Unprompted review
Reply from Nicocharge
We sincerely apologise for this technical issue and any inconvenience caused.
Thank you very much for your understanding, patience, and honest feedback — we truly appreciate it and it helps us improve our service.
If there’s anything further we can assist you with, please don’t hesitate to get in touch.
Great quality product
Great quality product, Been using garant for a while, had a slight issue with one batch, messaged them and they sent me out replacements, Erik was very friendly and easy to deal with
17 January 2026
Unprompted review
Reply from Nicocharge
Thank you so much for your kind words and for being a loyal customer!
We’re really glad to hear you’re happy with the quality and that the issue was resolved quickly. Erik will be especially pleased to hear your feedback — we’ll make sure to pass it on to him.
We truly appreciate your support and look forward to continuing to serve you!
Reply from Nicocharge
Thank you for the awesome review – "Great stuff. Fast delivery. Good comms" sums it up perfectly! 🚀
We're chuffed to bits that the delivery arrived quickly and our communication hit the mark for you. It's feedback like this from happy customers that keeps us going strong.
Thanks for choosing Nico Charge – we love keeping our Leicester locals (and everyone across the UK) stocked up with fresh nicopods at solid prices, from Zyn and Velo to Killa, Iceberg, and the rest of the lineup.
Appreciate the support, and we can't wait to sort your next order just as smoothly!
Best regards,
The Nico Charge Team
nicocharge.com 😊
Recommend
Recommend, had slight issue with lost order however a prompt customer service rectified in super fast time, many thanks for your help will definitely buy from nicocharge again in the future.
Also great selection to choose from at very reasonable prices.
16 December 2025
Unprompted review
Reply from Nicocharge
Thank you so much for your kind review and for taking the time to share your experience!
We're really glad to hear that our customer service team was able to sort out the lost order issue quickly and get everything back on track for you. It's great to know you'll be shopping with us again – that's the best feedback we could ask for!
We truly appreciate your comments about our selection and prices too. We work hard to keep a wide range of fresh nicopods (Zyn, Velo, Killa, Iceberg, and more) at competitive rates while ensuring fast UK delivery.
Thanks again for your support – looking forward to welcoming you back soon! 😊
Best regards,
The Nico Charge Team
nicocharge.com
Had an issue with my order which was…
Had an issue with my order which was out of their control but team were great and went completely above and beyond to rectify for me, much appreciated will be using again!!
30 October 2025
Unprompted review
Great
Been ordering from nicocharge for about 2 years. Needed customer service twice in that time. Both times they were quick to respond and resolve any issues or questions🫡.
28 October 2025
Unprompted review
Reply from Nicocharge
Thank you so much for your fantastic review and for being a loyal customer with us for the past 2 years! 🫡
It's really reassuring to hear that even though you've only needed to reach out twice in all that time, our team was able to respond quickly and get everything sorted smoothly for you. We genuinely value long-term customers like you who stick with us, and feedback like this motivates the whole team to keep delivering that level of support.
We're thrilled you've had such a positive experience overall – it means a lot coming from someone who's been ordering regularly. We hope to keep earning your trust with our wide selection of fresh nicopods (Zyn, Velo, Killa, Iceberg, and plenty more), competitive prices, and reliable UK delivery.
Thanks again for the kind words and continued support – we look forward to your next order!
Best regards,
The Nico Charge Team
nicocharge.com 😊
Quick service and delivery
Quick service and delivery. Fast responses back. Easy to use website and good value.
11 October 2025
Unprompted review
Reply from Nicocharge
Thanks so much for your feedback! At NicoCharge, we work hard to make sure every order is processed quickly and our customers always get great value. We appreciate your support and look forward to serving you again soon!
Best site for snus
Nico charge is the best site out there for snus I have ordered from multiple sites and have had the best experience from nico charge they have the fastest delivery and always send freebies and have excellent customer service i highly recommend them for your snus and they always have discounts offers 5 star all round great company
23 September 2025
Unprompted review
Reply from Nicocharge
Thank you so much for your amazing review! We're thrilled to hear you’re happy with our fast delivery, freebies, and service. Your support means a lot to us! 💪😊
Outstanding service
I recently had an outstanding experience with Nico Charge and I felt compelled to share my thoughts. From the moment I reached out, their customer service was nothing short of extraordinary. The representative I spoke with was not only friendly and professional but also incredibly knowledgeable, addressing all my queries with patience and clarity.
What truly stood out was their dedication to ensuring my satisfaction. They went above and beyond, providing timely updates and following up to make sure everything was perfect. It’s rare to encounter such personalised and attentive service these days.
I wholeheartedly recommend Nico Charge to anyone seeking not just quality products but also an exceptional customer experience. They have certainly earned my trust and loyalty. Five stars well deserved!
1 September 2025
Unprompted review
Reply from Nicocharge
Thank you so much for your thoughtful and detailed review! We're truly grateful for your kind words and thrilled that our team made such a positive impression. Providing a personalised and seamless experience is what we strive for every day. Your trust and loyalty mean the world to us! ⭐💪
Exceptional service
Exceptional service from a fantastic company, I cannot recommend Nicocharge enough. Very fast communication when there was a slight error on my order and this was corrected very quickly and promptly. Thank you again for making such a good company. You have a customer for life.
10 July 2025
Unprompted review
Reply from Nicocharge
Thank you so much for your amazing feedback! We’re delighted to hear our team could resolve things quickly for you. Your support and loyalty mean everything to us — we’re proud to have you as a lifelong customer! 💪🙌
Outstanding Company
Outstanding Company. We had a little issue with stock originally but they went out of their way to find the pots I was after. One they finally sourced them, delivery was next day.
They replied and communicated with me so quickly and were polite and informative.
For my wait I received several free pots of other brands for my troubles which was a fantastic gesture!
I look forward to dealing with them again on my next order!
14 August 2025
Unprompted review
Reply from Nicocharge
Thank you so much for your wonderful review! We're glad we could sort everything out and get you the products you wanted. We truly appreciate your patience and kind words — can’t wait to serve you again soon!
Fastest customer service ever and 3…
Fastest customer service ever and 3 free cans! Awesome! Brilliant service! Best luck in business folks!
7 August 2025
Unprompted review
Reply from Nicocharge
Thanks a lot for your awesome feedback! We’re thrilled you were happy with our fast service and freebies. Really appreciate the good vibes and support! 🙌💪
My friend recommended nicocharge to me…
My friend recommended nicocharge to me - and now I want to recommend this site to you! Service super fast, they didn't have the flavour I wanted - the customer service called me and asked what I want instead, + super nice freebies!
4 August 2025
Unprompted review
Reply from Nicocharge
Thank you so much for sharing your experience! We’re thrilled you enjoyed our service and freebies. It’s great to hear your friend’s recommendation paid off — welcome to the NicoCharge family! 🙌💪
Perfect service
Perfect service, fast delivery :)
Best on the market so far
25 July 2025
Unprompted review
Reply from Nicocharge
Thanks a lot for your kind words! We're thrilled you’re happy with our fast delivery and service — we’ll keep working to stay the best on the market! 💪🚀
Very nice serviss
Very nice serviss! All is simple and fast.
Very good 👍🏻👍🏻👍🏻
30 July 2025
Unprompted review
Reply from Nicocharge
Thank you so much! We’re really happy you had a smooth and fast experience with us. Appreciate your support! 👍🏻💪
Very good service 👍 recommend to…
Very good service 👍 recommend to everyone
23 July 2025
Unprompted review
Reply from Nicocharge
Thank you! 🙏 We’re glad you’re happy with our service and really appreciate the recommendation! 💪🚀
Wrong strength sent and was sent a weak…
Wrong strength sent and was sent a weak brand that I didn't order. No reply when attempting to discuss. Stay well clear.
2 July 2025
Unprompted review
Reply from Nicocharge
We’re really sorry to hear about your experience — that’s not the level of service we aim to provide. Please reach out to us again at sales@nicocharge.com so we can make this right for you immediately. Your satisfaction is very important to us. 🙏
Great service and high-quality product…
Great service and high-quality product — received everything quickly!
Definitely ordering again! 🙌
12 July 2025
Unprompted review
Reply from Nicocharge
Thank you so much! We’re delighted you’re happy with our service and products. Can’t wait to have you back for your next order! 🙌💪
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