Nichollssolicitors Reviews 

52
•
TrustScore 4 out of 5

3.9

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Rated 5 out of 5 stars

George, Sarah and the Team at Nicholls have been absolutely amazing, helping me through a difficult piece of litigation and achieving an outcome far better than I hoped was possible and in a muc... See more

Rated 5 out of 5 stars

Nicholls represented us recently in our house sale and purchase. From start to finish, Beth, Pat and Sarah were very supportive and proactive, making sure the process ran as smoothly as possible. Buyi... See more

Company replied

Rated 1 out of 5 stars

Worst company ever I fix there boiler a couple of months ago and they still haven't paid. After chasing them they keep coming up with excuses. The person I dealt with was syed Rashid masood who met... See more

Company replied

Rated 5 out of 5 stars

My brother recommended them to me, and I'm so glad he did. We used them for our house sale and purchase and they were just fantastic. They were quick, responsive and extremely professional. They made... See more

Company details

  1. Legal Services

Written by the company

Accredited firm offering services for all your individual needs including conveyancing, family law, litigation, wills and probate


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3.9

Great

TrustScore 4 out of 5

52 reviews

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3.9

All reviews

(52)

5 reviews in the last 12 months

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Rated 5 out of 5 stars

Highly professional, goal focused with a warm human approach. Brilliant solicitors.

George, Sarah and the Team at Nicholls have been absolutely amazing, helping me through a difficult piece of litigation and achieving an outcome far better than I hoped was possible and in a much shorter space of time.

Nicholls have helped me achieve real closure which allows me to move on with my life in the knowledge that I received the result I deserved.

From professionally handling the initial interview and onboarding, to understandable, regular updates about my case, I trusted that they would be working hard behind the scenes to achieve the best outcome for me.

Great communication, professional, clear advice, fair fees and a warm, human approach - they were brilliant from start to finish. I would not go anywhere else in the future. Nicholls every time for me.

28 August 2026
Unprompted review
Rated 1 out of 5 stars

I instructed this firm for an urgent…

I instructed this firm for an urgent family court matter involving my son and paid over £2,200 in fees. After paying, I was passed to their Head of Family Law, Rebecca, who was completely out of her depth. She actually emailed me to admit she "did not know how she could assist me" with my family law case, despite the firm having already drained my funds for what they called "preparation."
​With a strict family court deadline looming, I was left completely stranded without the strategic legal backing I paid for. I had to draft my own position statement and source an external barrister myself just to protect my case.
​I raised a formal complaint regarding this shocking lack of competence in their family department. To the firm's credit, a senior partner stepped in immediately and offered a £1,500 refund to close the file so I could take my case elsewhere.
​While I am glad they refunded the bulk of my money without a prolonged fight, the stress of being abandoned by a "Family Law specialist" right before a crucial court hearing was completely unacceptable. If you have a time-sensitive family law or child matter, look elsewhere.

EDIT/UPDATE:
The firm responded to this review by claiming their "understanding of events differs."

Let's be clear: a firm does not immediately refund £1,500 of a £2,200 fee to "close the file" if they actually did the work competently. They can try to politely minimise my experience in their response, but the written email from their Head of Family Law admitting she didn't know how to help me—coupled with the swift refund—speaks for itself. I stand by every word. They left me stranded before a crucial deadline.

3 June 2026
Unprompted review
Nichollssolicitors logo

Reply from Nichollssolicitors

Thank you for your feedback. We are sorry that your experience did not meet expectations. Whilst our understanding of events differs from that described in your review we respect your right to express your views and wish you the best of luck with the future

Rated 5 out of 5 stars

I cannot thank the conveyancing team enough!

I cannot thank the conveyancing team enough at Nicholls Solicitors for making our house purchase as smooth as it possibly could be! The conveyancing team were efficient, thorough and kept us informed at all stages and were always on hand to answer any queries we had throughout the process. I would highly recommend them!

1 May 2026
Unprompted review
Rated 3 out of 5 stars

Average

I used Nicholls for the conveyancing on the sale of home of 27 years and purchase of my new home.
The experience was mostly positive however there were times when I felt like the conveyancer for the sale was acting for my purchaser rather than me, there was a lack of support and I also felt pressured into making decisions.

15 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent Probate Service

Used Nicholls Solicitors probate service for my mother's estate. The solicitor, Matt Nicholls, was very professional and attentive and responded very promptly to telephone calls and emails. He even met me at a weekend to sign the paperwork so that the application could be submitted before he went on holiday. As a result the whole process went very smoothly and probate was obtained in just a few weeks.

9 February 2025
Unprompted review
Rated 5 out of 5 stars

A good service with helpful staff

I used Nicholls to buy a flat. The solicitor, Kristel, was very efficient and professional. She replied to all my queries quickly and clearly, and made sure the process completed in time.

1 December 2024
Unprompted review
Rated 5 out of 5 stars

House Sale.

I have been using Nichols for many years and have always found them to be top class. They just take care of everything from start to finish - nothing is too much trouble. Our most recent dealings were looked after by Adnan and Isabell - completely stress free and Isabell was always available if we had any queries ,always in good humour and could not have been any more helpful. She got everything done with the minimum of fuss. Must mention Kerry also who was always on hand when required. Would highly recommend Nichols to anyone seeking a Solicitor .

14 May 2024
Unprompted review
Rated 1 out of 5 stars

Worst company ever I fix there boiler a…

Worst company ever I fix there boiler a couple of months ago and they still haven't paid. After chasing them they keep coming up with excuses.

The person I dealt with was syed Rashid masood who met me at the property and now doesn't even attend his phone and apparently he is abroad. I have rang you on numerous occasions and you always have an excuse like now refusing to accept your responsibility and saying that u never dealt with me.

4 March 2024
Unprompted review
Nichollssolicitors logo

Reply from Nichollssolicitors

There seems to be a misunderstanding as we have not had any communication or dealings with yourself. Could we ask that you check that you are referring to the correct company. There has never been a person called Syed Rashid Masood working here in our 35 years of trading and we reiterate that we have never had any dealings with you so far as we are aware. Please do get in touch with us if you believe you are owed anything at all so that we can look into this but we are not aware of any such work being done.

Rated 5 out of 5 stars

5 star review

Adnan and his team were helpful, professional and responsive throughout dealing with the sale of my house. The situation had the potential to be very stressful but it couldn’t have been further from that! They were fantastic and made the whole experience relaxed and straightforward. Would highly recommend

22 November 2023
Unprompted review
Rated 5 out of 5 stars

Highly recommend!!

My brother recommended them to me, and I'm so glad he did. We used them for our house sale and purchase and they were just fantastic. They were quick, responsive and extremely professional. They made what could have been a very stressful process much better for us. We had some tight deadlines to meet and they turned things around really quickly. We now have the most beautiful family home, we can't recommend them enough!

7 November 2023
Unprompted review
Rated 5 out of 5 stars

This is the fist time we have used…

This is the fist time we have used Nicholls Solicitors, for our first home and they were fantastic and very friendly and professional. Would very highly recommend Nicholls Solicitors to anyone.

24 October 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommended

Nicholls Solicitors have handled the conveyancing for our house move. With chains falling though and plans evolving it has been a long load. However, the team have been supportive and communicative throughout, guiding us though the process and always willing to answer our questions and concerns in a timely manner. We have felt valued as customers and have no hesitation at all in recommending them. ⭐️⭐️⭐️⭐️⭐️

26 September 2023
Unprompted review
Rated 5 out of 5 stars

Very professional and responsive firm to deal with.

Hi all,
This is the second time I have used Nicholls Solicitors, for my personal business. As always, all the staff, I have dealt with, have shown courtesy, prompt return of correspondence and very effective communication.
Sarah Birdsey has been extremely supportive, patient and very professional in her manner.
I would definitely recommend this firm to others.

19 September 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Friendly, seamless and engaging staff at all levels, culminating in Nicholls Solicitors providing our family with a fantastic service

19 July 2023
Unprompted review
Rated 5 out of 5 stars

Super helpful team

I recently used Nicholls and found the service superb. They were really helpful, diligent and fast in every they could be. I was very happy and would definitely recommend them.

7 June 2023
Unprompted review

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