Products are usually great but I had an issue with my sunscreen and when I reached out for support I was told that my feedback was disproportional and there was nothing to do. So the customer service... See more
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See what reviewers are saying
Love the company itself, good brands and great discounts. But my oh my the website.. It's extremely laggy and absolute disaster every time I visit. It wants me to confirm my country every time I click... See more
Company replied
I am in love with your beautiful high quality serums in Theramid and Transparent line, work's so great on my rozacea and mature skin so this time I ordered my favorites in xl packages, and some new pr... See more
Fantastic products, serums creams work's soo great on skin and I'm using a lot of them. They have high quality products and i use most of them from lines Theramid, Transparent and product for acne...I... See more
Company replied
Company details
Written by the company
Bold. Creative. Distinctive. We’re a game-changing incubator of niche beauty brands dedicated to developing premium skin care for unique humans with integrity.
Contact info
Carretera de Malgrat, 20, Nave 10, 17300, Girona, Spain
- 872 23 51 25
- question@nichebeautylab.com
- nichebeautylab.com
3.3
Average
775 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 38% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great products!
I bought their products because I saw an ad on Instagram, they are great!! They also arrived on time.
10 September 2022
Unprompted review
i just received my order.
i just received my order.
the package smells so nice and the box is cute. excited to try the products.
one downside was that it took 9+ days for them to ship my package.
25 August 2022
Unprompted review
Can Recommend
Ordered my first cream and the delivery was super quick and the packing quite cute (they even wrote my name on it : ) ). Will order again and can recommend!
27 April 2022
Unprompted review
Excellent products and customer service
The quality of the products is excellent, as well as the customer service!
I can only recommend buying products here
29 March 2022
Unprompted review
Great and empathic customer service
The Niche Beauty Team answered so fast and were so kind and empathic. Excellent customer service!!!
9 March 2022
Unprompted review
The greatest product range and an…
The greatest product range and an absolut wonderful customer service!
Thank you so much guys!
9 March 2022
Unprompted review
the nicest customer service
I really love the products I ordered, they are working so well on my skin. An item was damaged unfortunately, but the lovely customer service team immediately replaced it. Shipping in general was really fast and the team was very helpful with everything.
7 March 2022
Unprompted review
Great products
I really love Niche Beauty Lab and their brands. The quality of the products ist outstanding! They ship very fast and they have a great and quick customer service.
3 March 2022
Unprompted review
There was a little mistake in my order…
There was a little mistake in my order but the customer service was very helpful and send me a new product promptly. I will definitely buy there again.
2 March 2022
Unprompted review
I just love Niche Beauty Lab
I just love Niche Beauty Lab and its brands! The really have great and really high-quality products! Shipment was always very quick and they have a great, considerate and helpful customer service!
2 March 2022
Unprompted review
It is love
I really love the products of the brand. The shipping is very fast and free of charge. The packaging always makes me smile, because it is very lovely. The costumer service is the best I ever have to deal with. RECOMMENDATION!
26 February 2022
Unprompted review
Great products
Great products, excellent customer support! Super fast and friendly response.
24 February 2022
Unprompted review
Five stars for everything
I love the brand and the costumer service was awesome and helpful.
23 February 2022
Unprompted review
I really like the products and the…
I really like the products and the customerservice is very nice and friendly. The products came very fast. One product was wrong but they already send me the One I ordered.
18 February 2022
Unprompted review
Great products, very friendly customer support
Great products, excellent customer support! My order got mixed up and they sent me immediately the right product, without having to return the wrong one.
16 February 2022
Unprompted review
Great products, excellent customer support
Great products, excellent customer support! My order got mixed up and they sent me immediately the right product, without having to return the wrong one.
14 February 2022
Unprompted review
I absolutely love their brand
I absolutely love their brand! Their products are formulated really good and the price is affordable!
And the customer service is always really helpful.
I can only recommend
11 February 2022
Unprompted review
The shipping was very fast
The shipping was very fast. Unfortunately, I received an accidentally ordered product. After contacting customer service, they immediately processed the refund and I was also allowed to keep the product. The service is very cordial and helpful. The products are also top rated and effective ! I'll will ordering .
7 February 2022
Unprompted review
Very good and fast customer service
Very good and fast customer service! Top! The products also convince with quality. Highly recommended!
7 February 2022
Unprompted review
Perfection
Amazing Products, i am becoming a fan💕 Fast and easy shipping, lovely packaging.
And super helpful, fast and friendly customer care!
Perfect shopping experience, thank you☺️
Christine
4 February 2022
Unprompted review
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