Nicetown.com Reviews 

106
•
TrustScore 4 out of 5

4.0

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Rated 5 out of 5 stars

I would have given them 1 star about a year ago because it was so difficult to communicate with this company. They avoided interacting with customers. Today however, they have been responding to email... See more

Company replied

Rated 5 out of 5 stars

I was searching for a 100% blackout curtain solution for a lab build out. Nicetown was the only company I found online that offered custom curtain sizes and 100% blackout materials. I reached out... See more

Company replied

Rated 1 out of 5 stars

I tried multiple times to contact their customer service via phone, chat and email - nothing works. Phone number constantly have a busy tone. Unfortunately, I placed an order and fully paid, but produ... See more

Company replied

Rated 5 out of 5 stars

We ordered some very large curtains for our restaurant (about 12 feet high x 6-12 feet wide) to help dampen the noise in our industrial space and provide some privacy. I couldn't be happier with the o... See more

Company details

  1. Curtain Store
  2. also in
  3. Curtain Supplier and Maker

Written by the company

NICETOWN is a brand professional in curtain products. And it' s origins date back to 1999 when it was established as a private enterprise specialized in the production of curtains. We devote ourselves to offering attractive value to customers: NICETOWN curtains are designed by designers from Europe and USA and produced in China. The original fabric processing, dyeing and production of NICETOWN products are all completed systematically in our own factory, and all NICETOWN products strictly comply with international standards. Meanwhile, all of our products are greatly appreciated in a variety of different markets throughout the world.


Contact info

4.0

Great

TrustScore 4 out of 5

106 reviews

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No recent history of asking for reviews

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4.0

All reviews

(106)

7 reviews in the last 12 months

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Rated 5 out of 5 stars

Love these dual-purpose curtains

These well-made curtains cut the traffic noise from the nearby highway corner, where trucks rumble by and wannabe Fast and Furious drivers gun their engines. The curtains have the added bonus of providing a cool oasis from the Florida sun.

1 March 2023
Unprompted review
Rated 5 out of 5 stars

Beautiful, heat saving and sound reducing!

We own an old house (1930's). The front door is very unique and would cost a fortune to replace with a modern door. Said door also leads to a front yard facing a busy street. Since we installed these curtains, the ambient street lights and sounds are incredibly diminished AND our living room is a good deal more comfortable temperature wise. Bonus, these curtains look amazing. They are great quality and were very reasonable. (I could not have made these myself to this caliber at this cost.) So very glad we decided to order these.

11 January 2023
Unprompted review
Rated 4 out of 5 stars

I bought blackout curtains and they're…

I bought blackout curtains and they're pretty good quality, they don't sit perfectly straight and there is just a ghost of sight when there is direct bright sun and the other room is dark, but the price was competitive and the curtains feel soft and velour, and look great.

10 March 2023
Unprompted review
Rated 5 out of 5 stars

Excellent company to do business with

Very fast service. Material for the thermal curtains was very nice and my sizing was custom. Pricing was excellent. Everything was really very nice from Nicetown.com.

I did have a poor delivery by the delivery company (wrong house) but that was the delivery company, not Nicetown.

10 February 2023
Unprompted review
Rated 5 out of 5 stars

Noise cancelling curtains work!

Gave us a free sample of color swatches. That really helped us ensure we were getting the exact color we wanted. The curtains came in good shape and seem to be working great at noise cancelling (our main reason for buying). We we actually be buying more curtains soon.

7 October 2022
Unprompted review
Rated 5 out of 5 stars

I had great experience with nice town

I had great experience with nice town. Ordered a custom sized curtain and it fit perfectly. Shipping is actually faster than the estimate time they gave so that’s even better. All my friends who came will ask about where I get this perfect sized curtain and I’m happy to send them the link.

18 December 2022
Unprompted review
Rated 5 out of 5 stars

a drape for an arched opening…

We needed a drape for an arched opening into the master bathroom dressing area. The nicetown drape was very pretty . It was heavy fabric and lined with noise reduction fabric . In addition instead of a standard white liner for the drape they allowed us to use the same drape fabric for the back side... so now the drape looks double sided and it has the sound proofing inside the two layers of heavy fabrics. The price was great. The drape size was custom to fit the arch. The delivery was very fast. And everyone we emailed with questions was very helpful. We are very happy thank you

24 January 2023
Unprompted review
Rated 5 out of 5 stars

Love the curtain!

We recently added an addition resulting in what was previously a bedroom becoming an open space off the new hallway. As this was both my new office area and the "guest" area with our sleeping sofa I wanted something that would separate the hall and cut down on noise. This curtain was exactly what I needed to provide privacy and eliminate distractions. The price was well worth it for me.

2 November 2022
Unprompted review
Rated 5 out of 5 stars

I purchased the curtains to block out…

I purchased the curtains to block out any cold air coming from my front door. The curtains did the job. Very well constructed, insulated backing, and the color was perfect. I would use this company to purchase curtains in the future.
Quality product all around.

28 February 2023
Unprompted review
Rated 5 out of 5 stars

Promptness

Our velvet drapes are beautiful at an acceptable cost.
The first ones we ordered were delivered in a timely manner. The second order was just before Christmas for my wife's December 30th birthday, but it was delayed by weather. The company did everything it could to ensure its delivery.

30 December 2022
Unprompted review
Rated 1 out of 5 stars

No customer service

Curtains are sheer, can see through them. When you call customer service, line hangs up after 4 busy signals. No response to text either. Want to cancel 2nd order - conveniently, no one to talk to.

21 February 2023
Unprompted review
Rated 1 out of 5 stars

I have ordered almost $1000 worth of…

I have ordered almost $1000 worth of curtians from Nicetown. One set has one panel that is nothing but crap. It doesn't hang evenly. You can clearly see that the panel is uneven at the bottom.
When I contact them they offered me a $30 refund. Are they serious!
Do business with them at your own risk because if something is wrong they won't work with you.
Typical Chinese company, untrustworthly and usually in the rip customer off frame of mind.
By the way I took the curtians to my semtress to see if you could even out the hem. Becuase the curtains are so badly cut I will loss 4 inches from the bottom of each panel that makes them too short. And the cost to fix them so they are even, over $200 since the curtains have to be completely taken apart and remeasured.
Bad company run by awful people.
They have even stop responding to me requests to resolve the problem.
Buy at your own risk.

22 December 2022
Unprompted review
Rated 5 out of 5 stars

pricey but worth it

Received the first order from them, quality is good! silky material with a nice layer of sound insulation in the middle. pricey but worth it.

12 May 2022
Unprompted review

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