Any orders that I receive from Nice Things by Helena are always a joy to get. This time, chocolate was involved. I'm hoping that the friends and niece enjoy their chocolate surprises. Maybe I'll give... See more
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Great range of heartfelt cards . I bought a card chocolate and book mark to be sent to my daughter directly. This gift arrived quickly and was much appreciated by the recipient.
I love these cards; they are really cute and spot on for expressing what I want to say. I love that you can add your own message and send them directly to the recipient. Delivery was super speedy too.... See more
The cards I ordered came beautifully packaged and were delivered within a week. I ordered a mixed set to write for school colleagues at the end of the school year. It was lovely to choose a diffe... See more
Company replied
Company details
Written by the company
Greetings cards and gifts by illustrator Helena Mackevych
Contact info
Lower Ground Floor Office, 59 Wostenholm Road, S7 1LE, Sheffield, United Kingdom
- hello@nicethingsbyhelena.com
- nicethingsbyhelena.com
5.0
Excellent
3K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Reply from Nice Things by Helena
That’s lovely to hear. Thank you.
Helena
Superb Quality
All the cards are superb quality with lots of situations covered very sensitively.
Great choice & many fun cards too.
16 April 2026
Unprompted review
Reply from Nice Things by Helena
Thank you very much for your lovely review. We really appreciate your kind words.
Helena
Always great service from Nice Things…
Always great service from Nice Things by Helena
20 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s really lovely to hear. Thank you for your kind words and for being our customer.
Helena
Always prompt delivery
Always prompt delivery. Beautiful quality items.
17 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you.
Helena
Lovely choice and great value for…
Lovely choice and great value for money. I’m a repeat and happy customer
20 April 2026
Unprompted review
Reply from Nice Things by Helena
We’re so happy to hear this. Thank you very much.
Helena
Thoughtful cards excellent service.
Thoughtful cards excellent service.
17 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s really lovely. Thank you.
Helena
ALL YOU COULD WANT FROM A CARD COMPANY ...and MORE
Everything about this company is great They deliver on EVERYTHING. They all actually CARE about their customers in a real old fashioned kind of way.' The customer is always right' kind of way. Nothing is too much trouble kind of way. I've not used another card company in about 5 years now and their app is on my home page. 'NICE THINGS BY HELENA' really IS NICE !!
4 April 2026
Unprompted review
Reply from Nice Things by Helena
Thank you very much for your lovely review and for being such a loyal customer. We’re so pleased you’re happy with everything.
Helena
Unique, heartfelt and beautiful cards.
Unique, heartfelt and beautiful cards. Speedy delivery. And very much appreciated a note from Helena acknowledging I am a returning customer.
18 April 2026
Unprompted review
Reply from Nice Things by Helena
We’re so pleased that you’re happy with everything. Thank you for letting us know.
Helena
Lovely cards quickly delivered.
17 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s lovely to hear. Thank you.
Helena
Excellent range of products
Excellent range of products. Great ordering experience. Nice Things by Helena keeps me up to date about the progress of my order. Delivered in great packaging.
18 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you very much for your kind words.
Helena
Lovely
Lovely, good quality cards. Delivered on time. Good communication from order to delivery.
18 April 2026
Unprompted review
Reply from Nice Things by Helena
We’re really happy to hear this. Thank you very much for your kind words and for being our customer.
Helena
It was a very good experience- I…
It was a very good experience- I accidentally paid twice - this was noticed by the company and refunded- I’m very impressed. The cards arrived in good time and they are lovely
9 April 2026
Unprompted review
Reply from Nice Things by Helena
It was our pleasure and we’re really happy that you’re pleased with your cards.
Best wishes,
Helena
Lovely cards and great service
10 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you.
Helena
Always look forward to receiving my…
Always look forward to receiving my purchases from
Nice things by Helena.
I love the card designs and the verses are so beautiful.
They arrive quickly too.
15 April 2026
Unprompted review
Reply from Nice Things by Helena
Thank you for your lovely review and for being our customer. We’re so pleased that you’re happy with your orders.
Helena
Cards with beautiful sentiments
Cards with beautiful sentiments and funny sentiments . Things that are not printed in mass produced cards but have proven perfect to give to friends and family in specific situations eg grief, health issues, as well as cards showing appreciation for friendship and fun
times . Delivery is very quick too
13 April 2026
Unprompted review
Reply from Nice Things by Helena
Thank you so much for your lovely review and your kind words. We’re really pleased that you’ve been happy with your cards.
Helena
Wonderful cards and a customer service…
Wonderful cards and a customer service with a personal feel.
13 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you very much.
Helena
I placed my order on 4th April
I placed my order on 4th April. It is now 13th April. I still haven’t received my order. One was for a friend’s birthday which is today. I have to travel to the shops to purchase a card now! INFURIATING 😡🤬
DO NOT BUY FROM THIS COMPANY
4 April 2026
Unprompted review
Reply from Nice Things by Helena
Hello Di - We always want our customers to be happy with the experience they have shopping with us and we always do all we can to help with that.
We emailed you several times before you wrote this review in response to your emails but we can only assume you haven’t seen our replies.
Your order was placed on Good Friday (3rd April) which was a bank holiday so no postal collections. Easter Monday was also a bank holiday so your order was dispatched on the first working day after your order.
This was just 3 working days ago. You chose to select second class delivery. Royal Mail’s delivery aim for second class is 1-3 working days but this can sometimes vary slightly so it should be with you soon.
We also offer first class delivery and guaranteed next day delivery for more urgent orders.
I hope this helps and that you will enjoy your order when it arrives as much as all of our 5 star reviewers have. Our customers are all very important to us so please do email us if you have any further questions.
Helena
Genuinely lovely
Lovely cards expressing genuine feelings
Excellent quality
Love sending them
10 April 2026
Unprompted review
Reply from Nice Things by Helena
That’s so lovely to hear. Thank you very much.
Helena
Adorable.
I love the artwork and the delightful sentiment these cards convay. 10/10 Helen.
8 April 2026
Unprompted review
Reply from Nice Things by Helena
What a lovely review. Thank you so much for your kind words.
Helena
Reply from Nice Things by Helena
That’s really lovely to hear. Thank you for being our customer.
Helena
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