I ordered a couple pairs of shoes for a wedding event and neither of them fit but i wanted to get a different size of one and send the other one back for a full refund. I ended up buying the new size... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had a difficult time trying to purchase the boots. When it finally went through it placed two orders at the same time. I did email the person. Have not heard anything back as of yet.
First time purchasing from Nice Pair. The checkout process was fast and easy. Can’t wait for my purchase to arrive!
There was to be a coupon for first order, but did not find it on check out. Your styles and web-site were wonderful. Lindy
3.7
Average
137 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
The shoes are beautiful and best of all…
The shoes are beautiful and best of all if there is an issue the company works with you to resolve the issue.
13 May 2022
Horrible design I didn’t think they…
Horrible design I didn’t think they were a rhinestone flower design
13 May 2022
Didn’t receive my item
6 May 2022
I ordered shoes and never received them
4 May 2022
Very poor quality
Shoes are not as they show on the website. Very poor quality. These are the worst shoes I’ve ever purchased. I was also unable to get in touch with anyone to return shoes, it’s like they don’t exist after purchase is made.
3 May 2022
The boots are nice
The boots are nice, the colors are not as vivid as shown in the picture. The delivery wait time was really long almost a whole month. Not happy about the wait but boots look nice.
3 May 2022
It would have been nice to get some…
It would have been nice to get some notice that the order was being processed or when it was being shipped. That being said, I didn't check the website for that information either. The turn around was pretty quick, the packaging was nice. I Love my shoes. Thanks! :)
3 May 2022
The shoes are GORGEOUS
The shoes are GORGEOUS! The customer service was lacking. No reply to my question and it took around a month. If you are patient, I am sure you will love your shoes!
26 April 2022
The shoe fit well the color and the…
The shoe fit well the color and the leather was wonderful. Will purchase two .more.
18 April 2022
I live my yellow sling back pumps
I live my yellow sling back pumps , only problem is that I wish the heel was a little bit taller 1/2”. But apart from that I still love it.
14 April 2022
Damaged goods.
I finally received my oxfords shoes. When I opened the package , the shoes had a horrible smell. There were dark spots on the side and front toes of both shoes !! After waiting all that time . Never buy here again !!
12 April 2022
I placed my order for the delivery to…
I placed my order for the delivery to be 12 -15 business days for me to have not received anything concerning my order. I called the customer service for the number not to be in service.i sent an email to have not received a reply.
11 April 2022
Super cute shoes
These shoes are super cute and match my dress perfectly! They run very true to size. They are also comfortable and easy to walk in.
5 April 2022
Gorgeous shoes
Gorgeous shoes. They fit beautifully.I love them, notwithstanding the fact that they were described as” Navy” but are in fact, RoyalBlue
23 March 2022
Bad Experience
because I made a purchase and they never confirmed it but they did charge me and they did not give me an explanation of my purchase.
6 February 2022
everything is in Chinese
everything is in Chinese . The website was beautiful .
Still haven’t gotten any order and keep letting emails in Chinese . Nothing about making the order was in Chinese.
4 February 2022
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.