Did not receive an order confirmation. But in the end a tracking email from the delivery company. Customer Service responds nice and promptly though. Delivery would take 2-5 days. At one point the tra... See more
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See what reviewers are saying
Buying was a simple process. Shipping was done quickly and items arrived in good order. Just an uneventful experience which is what you want to have when buying something online.
Nice website and products. Didn't receive an order confirmation (invoice) and no info on shipping, which left me uncertain on how things were progressing. So had to reach out twice to their service. T... See more
After I hear that the transportation company do not deliver on house addresses anymore I deleted directly the order. Then I ordered a new package and ask by email if they can send the package as soon... See more
Company details
Written by the company
Welkom op NiceBeauty Bij NiceBeauty bieden wij een grote selectie van schoonheidsproducten aan tegen scherpe prijzen. Wij hebben een uitgebreid aanbod van huidverzorging-, haarverzorging-, en make-up artikelen, elektronica en nog veel meer. NiceBeauty is in 2009 opgericht in Denemarken. Het doel was toen om de dure haarverzorgingsproducten die bij de kapper te koop zijn, goedkoper aan te bieden. Dit doel hebben wij vandaag de dag nog steeds. Inmiddels bestaat onze selectie niet meer alleen uit haarverzorging, maar de prijzen zijn nog altijd laag. Op heden beschikt NiceBeauty over een selectie van meer dan 16.000 artikelen van meer dan 260 verschillende merken. Ontdek zelf onze geweldige aanbiedingen, geweldige promoties en prachtige producten. Al meer dan 60.000 mensen in Nederland zijn blij gemaakt met een pakketje van ons uit Denemarken, wij kijken er naar uit om ook U zo blij te maken. De laagste prijzen, de beste service Als u vragen heeft kunt u altijd contact opnemen met onze klantenservice nl@nicebeauty.com, of u kunt ons bellen op (+31) 20 891 0380. Onze openingstijden zijn: ma-vr 09:00 tot 15:00. Let op wij spreken en schrijven alleen Engels.
Contact info
Stærevej 2, 6705, Esbjerg, Denmark
- (+31) 20 891 0380 (We speak English)
- nl@nicebeauty.com
- nicebeauty.com
4.1
Great
5K reviews
Asks customers to review
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Reputable seller
Reputable seller. Very fast. Good information-service. Top goods. Thank you very much and good wishes.
15 November 2024
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Important stock up
The company messed up billing and shipping address. So I was unable to receive my packages. Upon calling to ask they said they don't even ship to Spain. And have not yet received my refund. It's been 3 weeks.
10 November 2024
Reply from NiceBeauty.com
Hello,
Unfortunately, we do not sell to Spain, and you have ordered from our German website, it is unfortunately not possible to complete such an order.
When we receive your order back, we will refund your money and we will send you an E-mail.
Kind regards, Lisbeth
Customer service, Nicebeauty
i am very happy for Advents Calendar…
i am very happy for Advents Calendar and Service.I gibt you 5🌟🌟🌟🌟🌟and say“thank you very much for all“.
26 October 2024
Bought for more than 100€ and still nothing delivered and fake signature on POD
My Parcel has been according to tracking “delivered”. Looking at the POD, it is clear that Driver has used a fake signature !!
I didn’t receive anything yet
Only positive thing was customer service replying fast to my initial complaint providing me the complaint document to fill in which I sent back, but now no more reply and it is taking ages to get my product or get reimbursed!
Still waiting!!
9 October 2024
Reply from NiceBeauty.com
Hi
We are sorry that you have not received your package, due to holidays in Denmark, our response time has been a little longer last week. We have sent the signed document to GLS and are awaiting their response.
We have replied to your email earlier today, and you are welcome to return :)
I did not get my Order until today!
28 September 2024
Reply from NiceBeauty.com
Hi Sabine
I can see that the parcel has been delivered at the ParcelShop 2/10.
https://gls-group.eu/EU/en/parcel-tracking?match=ZWESR6GT
I am sorry if you did not recive a message from GLS, but i can see that we sent your package the day after you placed your order.
Kind regards
customer service,
Nice beauty
Easy to order and quick delivery
Super easy to order and got it delivered in within days! Much quicker than I expected. I will certainly buy again.
21 September 2024
Reply from NiceBeauty.com
Hi Sofie. Your parcel is at the parcel shop and has been there since Thursday September 26. I will send you an email with the details. Regards Britta - NiceBeauty
Fast delivery, everything good
Needed the package fast and got it whitin a few days to my door. In good condition, everything as expected, would order again
17 September 2024
Delivery was quick but quality of the…
Delivery was quick but quality of the product was low.
15 September 2024
Reply from NiceBeauty.com
Hello,
We apologize if the quality does not meet your expectations.
You are always welcome to write us an email and we will proceed with it to our supplier.
Kind regards
customer service,
Nice beauty
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