NIASHA Reviews 

401
•
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I really appreciate the super-fast delivery and the cute, thoughtful packaging. The staff at Niasha always make sure all the products are packaged safely, and with no additional plastic, but composta... See more

Company replied

Rated 3 out of 5 stars

I always order online and I am super happy with the products. I just think that the shipping cost is totally overpriced - the small package that arrives costs in Switzerland CHF 3.50 but Niasha charge... See more

Company replied

Rated 5 out of 5 stars

Loved everything! Customer support is fantastic, very helpful and great product recommendations! Loved all of them! Great packaging, you can see that they do care how you receive your order, ever... See more

Company replied

Rated 4 out of 5 stars

I received an email from you saying I can use my points towards the next purchase but when I went to check out and pay there was no showing of how to do that. You gave me an incentive to go place an o... See more

Company replied

Company details

  1. Cosmetics Store
  2. also in
  3. Beauty Product Supplier
  4. Beauty Supply Store
  5. Cosmetics Industry

Written by the company

Welcome to NIASHA - your online K-Beauty shop in Switzerland, where you can buy the trendiest and best-selling Korean skincare, and make-up products and brands!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

401 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

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4.6

All reviews

(401)

21 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really love all the products I order…

Really love all the products I order from NIASHA!
Great quality, unique products, nice scents and -as always- cute packaging!
Plus: real quick delivery!

5 April 2022
NIASHA logo

Reply from NIASHA

Dear Martha! Thank you so much for your lovely review! :) We are more than pleased to read that you like our products and services so much. :) Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

Absolutely amazing products and…

Absolutely amazing products and service.
I will 100000000%%% order from this website again.

31 March 2022
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Reply from NIASHA

Dear Ina! Thank you so much for your wonderful review! :) We are more than pleased to read that you like our products and services so much. :) Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

Your products are very nice with…the best

Your products are very nice with affordable price
And quick delivery. Thank you for making. K beauty available in switzerland
Ghenwa

30 March 2022
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Reply from NIASHA

Dear Ghenwa! Thank you so much for your lovely review! :) We are more than pleased to read that you like our products and services so much. :) Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

I am so happy they opened in…

I am so happy they opened in Switzerland. Saves me from having to do research in foreign language, order from Korea, wait for weeks before getting the product.

28 March 2022
Unprompted review
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Reply from NIASHA

Dear Lily! Thank you so much for your wonderful review! :) We are more than pleased to read that you like our company and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

I love that Niasha has a large choice…

I love that Niasha has a large choice of products, but my fav part is the quick delivery! Since their warehouse is in Switzerland the shipping is very efficient.

22 March 2022
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Reply from NIASHA

Dear Laura! Thank you so much for your wonderful review! :) We are more than pleased to read that you like our company and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

I highly recommend Niasha

I highly recommend Niasha. My orders always comes on time with small gifts.

16 March 2022
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Reply from NIASHA

Dear Eylem! Thank you so much for your wonderful review! :) We are more than pleased to read that you like our company and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars
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Reply from NIASHA

Dear Astadjam! Thank you so much for your wonderful review! :) We are more than pleased to read that you like our company and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

First class products with first class service

A store I fully trust and love. Have been a loyal customer since 2018.

8 March 2022
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Reply from NIASHA

Dear Serina! Thank you so much for your wonderful review! :) We are more than pleased to read that you like our skincare products and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 4 out of 5 stars
NIASHA logo

Reply from NIASHA

Dear Neha! Thank you so much for your positive review of our company! :) We are more than pleased to read that you like our skincare products and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

I have bought from Niasha several…

I have bought from Niasha several times, everything always is sent as bought and delivered within 2 days or less

24 February 2022
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Reply from NIASHA

Dear Isabel! Thank you so much for your wonderful review of our company! :) We are more than pleased to read that you like our skincare products and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

I have become a regular

I really appreciate the super-fast delivery and the cute, thoughtful packaging. The staff at Niasha always make sure all the products are packaged safely, and with no additional plastic, but compostable packing peanuts and paper, instead. I love that the packaging design varies seasonally, e.g. with the special Halloween design. A very personal touch.
Another thing worth mentioning is that the free products are always tailored to your skin's needs (based on the other products purchased) and not thrown in randomly.

24 February 2022
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Reply from NIASHA

Dear Lina! Wow, thank you so much for your wonderful review of our company! :) We are more than pleased to read that you like our skincare products and services so much. We truly value your trust and confidence in us as a company and sincerely appreciate you as our customer. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

Well, I am a man. :-)

Well, I am a man. I do not need such things. -
After the first face mask my face felt 10 years younger! How could I neglect my skin like that for years?
Men, wake up! :-) We need this!

22 February 2022
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Reply from NIASHA

Dear Andreas! Wow, thank you so so much for your wonderful review of our company! :) We are more than pleased to read that you like our skincare products so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

Wide variety of products + fast shipping

Wide variety of products, filters for different skin types, makeup, and skincare. the shipping time is always super quick! the prices are not that much more expensive than they were in korea so hats off!

14 February 2022
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Reply from NIASHA

Dear Janice! Thank you so much for your wonderful review of our company! :) We are more than pleased to read that you like our skincare products and services so much. Please keep enjoying everything to the fullest and we wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

The last order

The last time, I purchased was amazing. The delivery time and the packaging was great and cute too. The products are great for my skin though, I love them all. Gonna repurchase multiple times in the future.

Btw, it is possible if Krave skincare products could be on the the website list. That would be the most amazing thing.

1 February 2022
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Reply from NIASHA

Wow, thank you so much for your lovely review, Tra! :) We really appreciate you taking the time out to share your experience with us! Regarding Krave Beauty - thank you for the suggestion. Unfortunately, for now they do not want to expand to EU countries, including Switzerland. We'll however keep in contact with them and let you know, once we have positive news to share. Until then, we're wishing you only the best skincare results, dear! ♡

Rated 5 out of 5 stars

Good Products

Good Products, fast shipping
Can pay with twint 👍🏻

1 February 2022
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Reply from NIASHA

Thank you so much, dear Joana, for this excellent rating of our company! :) We are more than happy to read that you are so satisfied with our products and services! We wish you only the very best skincare results! ♡

Rated 5 out of 5 stars

I love the experience buying online…

I love the experience buying online from you, I love the products the brands itself and the descriptions and everything regarding the website. Thank you Niasha for being so great!

4 January 2022
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Reply from NIASHA

Dear Anuschka! Thank you so much for your wonderful review of our company! :) We are very pleased that you like our skincare products and services so much. Please keep enjoying everything to the fullest and we wish you only the best skincare results! ♡

Rated 5 out of 5 stars

perfect

very quick at responsing requests and sending deliveries, plus extremely friendly which makes the experience even nicer! The products are good quality and super well packed. 5 stars without a hesitation

4 January 2022
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Reply from NIASHA

Thank you so so much, dear Hosanna, for this excellent rating of our company! :) We are more than happy to read that you are so satisfied with our products and services! We wish you only the very best skincare results! ♡

Rated 3 out of 5 stars

All good but shipping way overpriced

I always order online and I am super happy with the products. I just think that the shipping cost is totally overpriced - the small package that arrives costs in Switzerland CHF 3.50 but Niasha charges CHF 7.00. I am sorry but that is just too much, therefore i think twice about purchasing there.

26 December 2021
Unprompted review
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Reply from NIASHA

Dear Ne Naz! Thank you for your honest review of our business! First of all, we are very happy to read that you like our products and hope you enjoy them! :) In terms of our delivery costs, the prices for the shipping are solely based on the pricing of our business contract with Swiss Post - unlike private customers, we are charged by parcel quantity, not by weight or size, therefore, like most Swiss-based companies, we adapt the pricing accordingly. We do offer a free shipping option on all orders above 75 CHF and you can also benefit from our exclusive Rewards program and receive great discounts (even free shipping) on a regular basis! If you have any questions, please feel free to reach out anytime. Again, many thanks for your review, and happy skincare to you! ♡

Rated 5 out of 5 stars

Great experience every time!

Great experience every time: Wide range of products, very competitive prices and fast delivery!

8 December 2021
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Reply from NIASHA

Dear Julia! Thank you so much for leaving such a lovely review! We are pleased, that you like our products and services. Keep enjoying everything to the fullest! ♡

Rated 5 out of 5 stars

I am really happy with the products and…

I am really happy with the products and the shipping time. Thank you!

5 October 2021
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Reply from NIASHA

Dear Raluca! Thank you so much for leaving such a wonderful review! We are pleased to hear, that you like our products and services. Keep enjoying everything to the fullest! ♡

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