Nebraska Furniture Mart Reviews 

141,359
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 17,469 reviews, reviewers overwhelmingly had a great experience with this company. People love how exceptionally easy it is to find what they need using the clear online filters, informative product details, and simple website navigation. Shoppers consistently praise the fantastic selection of items, fair pricing, and completely seamless purchasing processes that make ordering online extremely convenient. However, some customers also noted occasional website glitches and technical errors when trying to complete online transactions or access accounts. A few reviewers additionally mentioned minor frustrations regarding unexpected price changes between visits, unexpected delivery delays, and unexpected fees charged for extra services.

What people talk about most

User experience

People report positive experiences with user experience, highlighting seamless online shopping, simple... See more

Website

Reviewers highlight positive aspects of the website, noting that it is easy to navigate, search for products,... See more

Order

Clients share positive opinions on order, highlighting the simple website navigation and seamless purchasing... See more

Product

Customers consistently note positive experiences with product, highlighting a great selection, reasonable... See more

Price

Consumers find price to be positive, highlighting affordable rates and unbeatable deals compared to other... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As usual, I started my appliance search online with Nebraska Furniture Mart. Secondly, I checked online for unbiased product reviews. Thirdly, I researched other appliance vendors for products as wel... See more

Company replied

Rated 5 out of 5 stars

I have made several NFM online purchases and have always found it to be an extremely easy process. Product details are informative and easy to read and understand. The checkout procedure is quick an... See more

Company replied

Rated 5 out of 5 stars

After trolling various competitors and being presented with flaming hoops to jump through, I went to NFM's website and was presented with clear, equivalent financing terms and prices. Free delivery an... See more

Company replied

Rated 5 out of 5 stars

The ease of ordering. The only thing i think should be added is if you are using your Mart Card and your military status is on the account, then it should be taken off of the merchandise when you pur... See more

Company replied


Company details

  1. Furniture Store
  2. also in
  3. Electronics Store
  4. Wholesaler Household Appliances

About Nebraska Furniture Mart

Information provided by various external sources

Furniture, Flooring, Electronics, Appliances



Nebraska Furniture Mart

Get great deals on everything and anything you might need or want for your home. Shop furniture, mattresses, appliances, electronics, flooring and more, all with our low price guarantee.

Shop Now

Easy to Shop Anytime

Shop online anytime for an enormous selection of merchandise and expert factory trained sales staff ready to help you find the best products for your home. Get it all delivered direct to your home or enjoy same day contact free warehouse pickup in Dallas, Des Moines, Kansas City or Omaha.


Furniture
Mattresses
Appliances
Flooring
Electronics

Low Price Guarantee

NFM comparison shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tags.

You'll Find It Here For Less

Written by the company

Low Price Guarantee

NFM shops 17 top retailers every day to get you the best price online in the cart and in store on digital price tages.

Low Price Guaranteed! If within 30 days; within 15 days for all computer products, tablets, software or camcorders; within 120 days for mattresses, of your purchase from Nebraska Furniture Mart, in the unlikely event you find the exact same merchandise (brand and model) currently advertised or sold for less by any local authorized dealer or designated major online retailer, we will cheerfully refund 110% of the difference. Designated major online retailers include Amazon.com (shipped and sold by), Bestbuy.com, Homedepot.com, Kohls.com, Menards.com, Officedepot.com, Sams.com, Shopko.com, Target.com, Costco.com, Kmart.com, Lowes.com, Microcenter.com, Conns.com, Frys.com, Tigerdirect.com, Officemax.com, Sears.com, Staples.com, Wayfair.com and Walmart.com. If NFM offers the same product at a lower price within 30 days of your purchase, 15 days for all computer products, tablets, software or camcorders, or 120 days for mattresses, we’ll refund the difference. Our Unequaled Low Price Guarantee does not apply when the price includes bonus or free offers, special financing, installation, rebates or to a competitor’s out-of-stock, limited quantity offers, out-of-the-box merchandise, while-supplies-last items, Door Crashers, and internet available-to-order items. It also does not apply to any online marketplaces or online retailers not listed above. Due to certain manufacturer’s restrictions, some brands and products may be excluded. Excludes contractor sales, scratch-and-dent items and one-of-a-kind items. Other restrictions may apply. Just bring in the verifiable printed proof of the lower price, plus your original NFM receipt. Comparisons are determined based on price of comparable merchandise of same brand, quality and specifications.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

141K reviews

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Asks customers to review

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4.7

All reviews

(141,359)

16,926 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very user friendly

Very user friendly

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Debbie. I am so glad you enjoy shopping with us online. We appreciate your feedback.

Rated 5 out of 5 stars

Quick

Cheap price, easy checkout, great selection

13 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the wonderful 5-star review, Erin! We are so pleased to hear that you enjoyed our extensive inventory, competitive pricing, and seamless purchasing process. We truly appreciate your business and look forward to serving you again soon!

Rated 5 out of 5 stars

Easy and fast

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Eric. I am glad you enjoy our easy and fast ordering process. Thank you for your great review!

Rated 5 out of 5 stars

Ease of purchase

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

I am glad you enjoy our easy ordering process. Thank you for your great review!

Rated 5 out of 5 stars

I love shoping their

Very easy and good finance option

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the wonderful 5-star rating, Rafee. We are thrilled to hear that our financing process was smooth, straightforward, and met your needs so well. We truly appreciate your feedback and look forward to assisting you again in the future.

Rated 5 out of 5 stars

Always get great service

I always get great quality from whatever I purchase

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

We are so thrilled to hear that you consistently receive high-quality items with every purchase. Thank you for your wonderful review and for your continued support!

Rated 5 out of 5 stars

Quick Easy Search

Quick Easy Search, Order and Delivery.

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Chad. I am glad you enjoy our quick and easy ordering process. Thank you for your great review!

Rated 5 out of 5 stars

Excellent Customer Service

The representative I talked to online was amazing. She was super helpful and very friendly. It is refreshing to talk to someone in customer service who really cares.

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

I am so glad you enjoyed working with our staff. We appreciate your feedback.

Rated 3 out of 5 stars

I was unable to speak to a sales agent…

I was unable to speak to a sales agent - I did place my order and will see.
Later that same evening a sales report DID call me back, and answered all my questions. I dud place my order online.

11 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Thank you for the feedback, Karen! We appreciate you choosing NFM, and we're happy to hear your questions were answered. Have a great day!

Rated 5 out of 5 stars

I like the products that NFM has in…

I like the products that NFM has in store and online. Plus, it doesn't hurt that NFM has financing! Thank you, for being a great company!

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

I am so glad you enjoy shopping with us online. We appreciate your feedback.

Rated 5 out of 5 stars

Super easy to order everything I…

Super easy to order everything I needed. Checkout was so fast and you included what I needed to add if I wanted you to install it.

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Sonya. I am glad you enjoy our easy ordering process. Thank you for your great review!

Rated 5 out of 5 stars

good quality furniture

good quality furniture, you can't go wrong with all the options they have. quality and good price.

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Raul. I am so glad you enjoy shopping with our stock. We appreciate your feedback.

Rated 5 out of 5 stars

Easy website to use

Easy website to use

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Leonardo. I am glad you enjoy our easy ordering process. Thank you for your great review!

Rated 5 out of 5 stars

Easy Furniture Purchase

Was a quick and easy purchase.

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Joyce. I am glad you enjoy our quick and easy ordering process. Thank you for your great review!

Rated 2 out of 5 stars

Delivery is horrible

Delivery is horrible! Was suppose to deliver on Saturday! Got a notice they were 34 minutes away! They never got here! The truck broke down and said they wouldn’t get here at all! I requested they get another truck and deliver it this week.! Got rid of old furniture and needed the new ! They told me no! So I canceled order and will never go back!

10 October 2026
Unprompted review
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hello Rhonda! I am sorry to hear of the troubling experience, and do understand the feelings expressed. We would be more than happy to clarify this with you further, if you'd please contact our team at https://www.nfm.com/customer-services/. Have a great day!

Rated 5 out of 5 stars

It was…

It was easy!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

12 October 2026
Nebraska Furniture Mart logo

Reply from Nebraska Furniture Mart

Hi Joe. I am glad you enjoy our easy ordering process. Thank you for your great review!

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