I have been with Nassau for many years and your staff and customer service have always been great. Kelly from customer service and Robin G gave us info we never new about paying off loan and going aut... See more
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Nassau’s business covers four segments: insurance, reinsurance, distribution and asset management. Our insurance segment issues and services annuity, life insurance and Medicare Supplement insurance products. Our corporate offices are in Hartford, Connecticut, and our customer service center is in East Greenbush, New York. For more information, visit www.nfg.com
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United States
- nfg.com
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Dawn was great!
Dawn was great!! She walked me through the paperwork, and put me at ease.
Always provided with excellent service
Your customer service representative.
Excellent customerservice!
Excellent customer service help with answering my questions from Dawn H! Had previously spoken with her 10 years ago about my account and again today.
A pleasure!
John was very informative and caring.
John was very informative and caring.
He made the whole process of filing a claim quick and east. He explained everything that i needed to do and answered all of my questions.
I would definitely hire John to work for my Business.
Dawn was great
Dawn was extremely efficient , knowledgeable & professional in handling my questions
Thank you
The agent relieved my mind, and said her supervisor would take care of my problem. She was very kind; give her 5 stars!
Gina was clear in her explanation and…
Gina was clear in her explanation and guidance. Great representation of the company.
The customer service is just excellent
The customer service is just excellent. In all the near forty years I have been a client, it’s just been the last two years I’ve needed to call client services. Each time I have reached Elizabeth C. Elizabeth is an excellent representative for your company. She answers all my questions, always has a great attitude and provides the reassurance I need regarding my questions.
At the end of my call, I am so thankful for this company.
Grateful for a wonderful experience
Grateful for a wonderful experience. Tamiya was a employee helping me; she did a terrific job. My questions primarily focused on my inablity to see some of my accounts online and the procedure for splitting the RMD from one of my accounts to make both a QCD and a partial payment to me. She gave me verbal instructions and emailed the necessary forms to me. Again, kudos to Tamiya.
The agent was professional kind and…
The agent was professional kind and helpful she listened to my concerns and addressed them l didn’t have to wait long and be transferred 4,5 times. Even when l called yesterday again the agent very helpful l didn’t always have a positive experience but theses recent ones when EXCELLENT.
Accessed friendly assistant right away
Accessed friendly assistant right away, had clear helpful answers and good suggestions to avoid future problems when mail is delayed as it was this time.
I had a question on my life insurance renewal statement
I had a question on my life insurance policy and Brenda was able to quickly provide me the information and explanation I needed.She followed up sending me email with policy info as well.
Robin Green handled my problem in a…
Robin Green handled my problem in a timely and professional manner
The agent I talked with was efficient
The agent I talked with was efficient, friendly and knowledgeable.
Expert help from Julie
Representative Julie was able to assist me with my request, and in so doing she was very courteous, professional and fast! A wonderful asset for your company!
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