While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Company details

  1. Bathroom Remodeler
  2. Bathroom Supply Store
  3. Kitchen Supply Store

Information provided by various external sources

Nexus is the UK’s largest independent bathroom retailer, We supply high end Bathrooms Suite, Kitchen Appliances, Designer Radiators, Towel Radiator and Gas Fires places. We also have the capacity to install products depending on your proximity to Leice...


Contact info

  • Saint Barnabas Road 64, LE5 4BD, Leicester, United Kingdom

  • nexus-home.com

4.0

Great

TrustScore 4 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I use Nexus deep freezer and also the…

I use Nexus deep freezer and also the fridge. I bought the freezer in January 2016,it was functional, I didn't change gas, it was always in use but didn't develop any problem, it was just last year it developed problem because I wasn't using it constantly, we didn't have light for months.
Because it served me very well, I have to buy the fridge 1+ years ago, I am enjoying it.
Nexus refrigerator is my best, it is tested and trusted👌

10 January 2024
Unprompted review
Rated 1 out of 5 stars

DO NOT USE THIS COMPANY

I ordered a sink and tap unit from this company. A delivery date was agreed. On the day, no delivery. Contacted the company. Oh, sorry, we ordered the wrong tap. I asked for a new delivery date. That took four hours. Eventually, five days late, the sink turned up. But not the tap. Twice booked a plumber to install the unit, twice had to cancel. No email response, no answerphone to leave messages. I WOULD ADVISE ANYONE TO AVOID THIS COMPANY AT ALL COSTS. APPALLING CUSTOMER SERVICE. UTTERLY INCOMPETENT. BE WARNED!!

24 August 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Fantastic service, the staff have really far exceeded my expectations and were able to locate and deliver the product to me within days! I will definitely be a return customer.

29 June 2020
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look