You offered me N25 but didn’t tell me I had to buy two items to get 25% off. I was so frustrated that I wrote to you, but I never heard back. Giving limited information is bad business. I really only... See more
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At Next Necklace, we specialize in creating personalized jewelry that captures the essence of your unique story. Our mission is to help you express your emotions and memories through beautifully crafted, one-of-a-kind necklaces. With our easy-to-use online platform, you can customize every detail of your necklace—whether it’s choosing the perfect material, shape, or engraving, we ensure that your piece reflects what matters most to you. We use only the highest-quality materials, guaranteeing that each piece is not only stunning but also built to last. Our fast production process and global shipping options mean that your personalized jewelry is delivered to you with convenience and speed. Whether you're looking for a meaningful gift or a special treat for yourself, Next Necklace is here to help you celebrate the moments that matter.
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Replied to 33% of negative reviews
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Easy to order
As long as you send the product in a…
As long as you send the product in a reasonable time. I will be satisfied! Thank you 😊
USD conversion a letdown
Site was easy to use but I hate that payment gets converted to USD unless you are located solely in the US. The conversion rate online is never great. That’s my only gripe. I would order more if not for the USD conversion rate.
Still looking!
I placed an order a month ago for 4 rings. 3 rings were delivered, but the fourth has yet to come. You have sent me nothing in regards to this ring & why it hasn't been received yet. Where is my ring? I paid for it. But don't have it. It is a gold band with small diamonds embedded in it.
What Better way to add to your Outfit.
Thank you, as I admire pretty things, my choice should serve me well, I like the way your products are made. I will be looking forward to receiving them.
Looks so nice My jewelry I ordered… when will I get my last two orders
Looks so nice My jewelry I ordered always gets here a little late but worth the wait are you leaving’ hope I get my last two orders
Website purchase easy to navigate
I was very satisfied with the ease of use and the process for purchasing on your website.
The products and style presentation were very pleasant and appealing.
Always gorgeous pieces to choose
The customer service guided me on how…
The customer service guided me on how to return and exchange my necklace
Ordering online
Ordering online is very efficient and user friendly. The items are easy to be found.
Beautiful jewelry
Update: I received the necklace and it is absolutely gorgeous and looks so much better in person and I love the black velvet case in arrived in. I can't wait to wear it for my wedding! As soon as I saw the necklace I purchased I just stopped scrolling and just stared at it. I've been looking for weeks for jewelry for my wedding in June and I just couldn't find anything I really wanted but when I saw your necklace I knew I had to have it. It is stunning and your jewelry is stunning and made with quality and you describe every piece of the jewelry. You have honest reviews and pictures and it all was a perfect combination for me to say yes I trust this company. Everything was explained. You left nothing for me to wonder about or question. Good job! That's how a company will have great success and returning customers. I can't wait to see my first piece of jewelry from your company. Now to buy the matching earrings and bracelet💗
Poor customer service, dishonest, poor quality
I got a duplicate necklace and charged for it. I sent it back, paid for shipping back even though they say free returns. They charged me $10.00 more for their shipping fee initially and $20 for what they said was a custom order length which was not advertised. They rip off the customer, don't communicate the return policy and change the information during the conversation. Cannot reach by phone. VERY poor company to deal with and their quality is not that good. NEVER shop there! Dishonest!
Website is Born in the 1900's easy .
Website is easy to find what I was looking for. Check out was easy too!
Top notch inventory!
Great choices and easy to follow instructions for measuring, etc I have purchased from this company in the past and am very satisfied with the quality and customer service!
I ordered a necklace and a bracelet
I ordered a necklace and a bracelet, both with blue sapphires. I accidentally ordered the wrong sizes. Neither fit and I had no one to gift them to. I just loved both pieces so decided to return them and order the corrected sizes.
The easy 30 day guarantee is exactly as they advertised. Everyone I spoke to for help was wonderful - so polite and easy to talk to. The whole experience has made me respect their business model and quality products.
The products are unique and nothing…
The products are unique and nothing like I've seen on a lot of other jewelry sites.
Fabulous necklace for special occasions
I did have to wait quite a bit for delivery but it was worth it. The necklace is absolutely gorgeous. As a matter of fact I just ordered two more pieces from you. A ring and another simple necklace. The only question I have is when looking at your site I see the same piece for different prices and that is confusing?
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