Fitter did a great job

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After booking when purchasing iQ bundle, was contacted by both text and email and offered earlier date which wasn't suitable, but was contacted again and got booked in. Contacted to confirm ETA, then job was carried out in very professional manner in approx 90 mins. Car is an estate and the rear camera cable was routed through the existing cable conduit to be completely concealed. Very professional job altogether.
Fitter was professional but sim wasn't activated so cameras didn't work for a day
Expensive for what turned out to be a 20 minute fitting. No instruction provided as part of the installation.
Camera required reset before it could be used which required assistance from Customer Services.
Arrived on time. Fitting was neat and professional
Products are great, pity you have to subscribe to access basic features. Customer services could do with improvement.
The product is great. Just be mindful of fitting. It can go wrong.
I was not informed or instructed about product use. Consequently I don’t know how to use the cameras. Very disappointed with Nextbase, I wouldn’t recommend them to anybody.
I paid extra for the professional home fitting service, but the rear camera did not work from the day it was installed due to a faulty cable. It took weeks of emails, troubleshooting and another installation visit before the issue was finally resolved. I expected the system to be fully tested before the installer left, especially after paying for professional installation. Overall, this was not the level of service I expected, and I do not believe the installation represented good value for money.
Engineer good had to return
Good communication on eta and a very professional job done
All good! Proven by previous users and a well established customer base.
Front and rear cameras fitted expertly with no mess or wires
The fitter could not answer any of my questions he said he doesn't know anything about using the camera and ap
The installation quality is excellent and definitely worth the price—I highly recommend it. However, there is one major downside: the communication. I wasn't informed beforehand about their arrival time. Furthermore, if you don't meet them immediately, they might leave after only 15 minutes, and you could lose your money. They really should provide better advance notice
The engineer was very kind and helpful
Engineer turn up it was raining tried saying that he couldn't do it because of the rain, no shelter for the car. Car wet not very professional
I have not installed the Dashcam yet.
Fitting was OK however, the installation could not be verified as working correctly until a subscription was confirmed. By that time the installation engineer was long gone.
