Seems like I have the same issue as many… placed an order that hasn’t arrived, no tracking at all. I’ve emailed 3 times and been totally ignored. Looks like I’m going to have to initiate a chargeback... See more
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Very disappointed where can I start. long story short got proof and evidence. Expired 2021& February 2023. sold me out of date products vaping disposable products. Totally unacceptable, took over two... See more
Great value, excellent service, fast delivery! Needed some coils as I was running low. Great price and put my order in on Monday lunchtime. Didn't expect the them to arrive on my doorstep the next mor... See more
Initially sent expired disposables. After using the ‘instant’ chat, they agreed to replace the disposables they sent. I was given a returns label for the first batch to be sent back to them. The new l... See more
Company details
Written by the company
NewVaping is the best online vape store uk that offers an unparalleled selection of e-cigarettes, e-liquids, nicotine salts, vape juices, kits, mods, coils, pods, tanks and accessories at great price. NEWSLETTER - Get the latest news , releases and Updates Get all the exclusive updates in your inbox by signing up for our emails on Newvaping.com. Contact us If you need assistance, our customer service is open from Monday to Friday by info@newvapingcom.
Contact info
Overbridge Road, M7 1SL, Salford, United Kingdom
- info@newvapingcom
- newvaping.com
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Great service
Ordered many items now and have always…
Ordered many items now and have always received an excellent service. Delivery super quick!
Excellent company
Excellent company, excellent products & really good prices & service. I don’t buy from anywhere else 👍🏼
Tidy price great pod system
Great online company
Great online company, easy to order from.
Great offers, fast delivery
Excellent products very fast delivery…
Excellent products very fast delivery and great value for money, never buy my vapes anywhere else 😀
A great company
A great company who offer great products at good prices. The customer service helpful and friendly. Had a problem with setting up an order for some reason and sorting it out with customer service was quick and sorted within the hour. Then unfortunately one of the items arrived leaking again not a problem and a replacement was sent ASAP. I’ve used this company before and will again and happy to recommend them
Arrived as expected thanks
Product range is fantastic and service…
Product range is fantastic and service is first class. Highly recommended.
Delivery too long to wait
My daughter aged 14 managed to order…
My daughter aged 14 managed to order vapes from your website with out any ID these was posted through our letterbox, luckily i got to the parcels first and opened them to find 4 vapes. Absoultly discusted that this has happened and you need to make sure you request ID on delivery if not some how on your website

Reply from Newvaping
I loved it all for except it died in…
I loved it all for except it died in two days, I hadn't smoked it that much but it stopped lighting up and didn't even blink like it usually should. Other then that it tasted great and was packaged pretty cool

Reply from Newvaping
Purchased Dovpo Clutch mec mod and the…
Purchased Dovpo Clutch mec mod and the 21700 batteries did not fit!!! Returned item. Have since purchased the mod from signature tips who make the mod and there's a big difference in the metal used, colour tone etc.
It looks as though I was sold a poor copy of the Dovpo Clutch!!! Its a bit concerning as this is a mechanical mod!

Reply from Newvaping
Quick postage and good price
Poor experience.
I have made two separate purchases from Newvaping; the first went well and was a good experience. However, the second purchase I made (a Sensis Pod Mod) was faulty and I found the company very difficult to deal with; They would not immediately exchange the mod, instead asking me to send photos and videos of the issue; I duly sent them photos, at first they said everything was ok with the mod and it wasn’t faulty; I contacted them again and explained the issue in detail again-then they said they need “larger photos” I sensed the company was just putting up hurdles to try and get out of replacing the mod; I gave up in the end, put it down to experience. I will stick to more reputable companies in the future with customer services who understand their products. I have been vaping for 10 years and never known such poor customer service, Conclusion’s; you’ll be fine if everything you buy works ok; god help you if you have an issue.

Reply from Newvaping
Having spent hundreds of pounds in this…
Having spent hundreds of pounds in this store I have now been given cause to shop elsewhere over a trivial amount of money and purposeless customer care.

Reply from Newvaping
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