New Things Lab  Reviews 126

TrustScore 4.5 out of 5

4.7

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See what reviewers are saying

Rated 5 out of 5 stars

I genuinely love my ZONE timer. I use it every day to challenge myself and stay intentional about the time I allocate to tasks, and it has made a real difference in my productivity. I mostly... See more

Rated 5 out of 5 stars

work as a paramedic and bought the MEMO metal whiteboard for jotting down quick history notes on scene. It’s brilliant for fast-paced jobs where every second counts. I can scribble down key details, g... See more

Rated 5 out of 5 stars

I bought a New Things Lab, Zone Timer on kickstarter and it has been fantastic. It looks great and works wonderfully. I have integrated it in my work life as a creative writer and it helps me to stay... See more

Rated 4 out of 5 stars

Fantastic wallet. I forget to look at my phone when I go to the grocery store or somewhere else to do something and I always have my wallet with me. So it’s awesome that I have a whiteboard wallet tha... See more

Company details

  1. Design Agency
  2. Novelty Store
  3. Research and Product Development

Written by the company

Futureproof concepts, advanced prototypes and new products: New Things Lab is a Delft based design agency founded by Nyckle Sijtsma.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 4 out of 5 stars

Elegance

High quality and great elegance of Memo-wallet.
Quick and carefull shipping and delivery.

11 September 2025
Unprompted review
Rated 5 out of 5 stars

Perfect for Paramedics for fast note taking

work as a paramedic and bought the MEMO metal whiteboard for jotting down quick history notes on scene. It’s brilliant for fast-paced jobs where every second counts. I can scribble down key details, get my thoughts in order for a clear handover, and then wipe it clean in seconds before the next patient. No more wasting paper or worrying about patient info lying around. The build feels solid, fits nicely in my pocket, and it’s been a huge help in staying organised during busy shifts. Bonus that it fits the medical prompt lanyard ID cards in too.

25 July 2025
Unprompted review
Rated 5 out of 5 stars

Best looking Kickstarter campaign I've…

Best looking Kickstarter campaign I've seen in a long time. After the previous successful one and the communication about the delivery of the whiteboard wallet, very excited to receive my Zone timer !!

18 June 2025
Unprompted review
Rated 1 out of 5 stars

Staff dont reply to emails.

Staff don’t reply to emails.

I emailed this company a few days ago to pass a compliant and how I could access the product≥

No one has contacted me

31 May 2025
Unprompted review
New Things Lab  logo

Reply from New Things Lab

Thanks for your message. We take customer support seriously and typically respond quickly to all valid inquiries.

In this case, the original email included over 20 addresses — many of which were invalid or unrelated to our company — which caused the message to be flagged and stopped at the server level. Unfortunately, this meant it never reached our inbox.

For context, this review refers to a private exchange not based on a purchase or customer relationship. The person reaching out asked about discounts or free products, and suggested they might amend their 1-star reviews depending on our response.

We explained our position openly and with care, and did our best to keep the conversation respectful and fair.

Rated 5 out of 5 stars

It's cool

It's cool, stylish, convenient and easier to use. Cover the erasure with the cap to store it until you need it.

13 February 2025
Unprompted review
Rated 5 out of 5 stars

It's a great size

It's a great size, fits well in my hand. The pages don't smudge and the pen is a perfect size. I'm a lefty so to keep my writing page clear i just turn the whole book around to use the other page.

2 February 2025
Unprompted review
Rated 5 out of 5 stars

I like to create

I like to create, and with that comes ideas, visions, thoughts..but I am also a gen x and I don't appreciate the heads always in smart phones and them sucking human ability to communicate in healthy ways. This takes the art of note taking back to what should be...

24 January 2025
Unprompted review
Rated 5 out of 5 stars

This is an excellent product idea

This is an excellent product idea, it does both things well, delivery was great and I was updated.
I plan to get one for my nephew who works Fire Safety, it will aide him in jotting down a quick thought to process later.

Rudy Jr.

2 January 2025
Unprompted review
Rated 5 out of 5 stars

Quick response to a problem.

I got excited about ordering a memo whiteboard holder with free pens, but upon placing it in checkout, I was informed that I was 3 cents short of free shipping. When it was brought to the notice of this company, they explained and fixed the problem promptly. I now look forward to receiving my memo whiteboard holder.

24 December 2024
Unprompted review
New Things Lab  logo

Reply from New Things Lab

Thank you for bringing this to our attention! We sincerely apologize for the inconvenience—what you experienced was due to an issue with Australian dollar conversion. The issue has now been fixed, so please feel free to try again. If you run into any more trouble, let us know—we’re here to help and ensure you have a smooth experience! 📝✨

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