Newsoles Reviews 92

TrustScore 4 out of 5

3.8

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See what reviewers are saying

Rated 1 out of 5 stars

Placed order 30/3/26 received email order confirming purchase... Just says preparing these items. I've emailed and messaged regarding when items will be dispatched as it states 1-3 days and had no con... See more

Rated 5 out of 5 stars

Absolutely brilliant supplied me with almost all my Nike miler 1.0 T-shirt. All brand new with tags as described. Postage it's always really fast. And Cameron and yusuf are brilliant lads you should... See more

Rated 5 out of 5 stars

Great selection of well matched, top quality clothing and first class customer service. I've been using a number different sites for my outfits for a few years but Newsoles will be my go to site for h... See more

Rated 5 out of 5 stars

I ordered a tracksuit as a present at 5 o’clock in the evening and received it the next day even though I didn’t pay for next day delivery. Such an amazing speed and service that I ordered another the... See more

Company details

  1. Shoe Store
  2. Streetwear Store

Written by the company

Newsoles is an online sneaker & streetwear store established in 2021. Since then, we have been supplying the most in-demand sneakers,clothing and accessories to our clients! Since the beginning of Newsoles we have amassed an ever-growing client base with over 1000 positive reviews across all our e-commerce platforms! You can shop with confidence and peace of mind that we ensure 100% authenticty guarantee of all products! Not only do we Sell sneakers, we also Buy, Trade and Source all pairs too. We are happy to answer any questions via Live Chat or simply drop us a DM on Instagram @newsoles.wf for any further info! Newsoles Team!


Contact info

3.8

Great

TrustScore 4 out of 5

92 reviews

5-star
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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 14% of negative reviews

Typically replies within 1 month

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Rated 1 out of 5 stars

Avoid Scam

Placed order 30/3/26 received email order confirming purchase... Just says preparing these items. I've emailed and messaged regarding when items will be dispatched as it states 1-3 days and had no confirmation being dispatched. Had no response... Got a reply saying out of stock, chose replacement or fully refunded, no reply 2 weeks after purchase.. Gave up contacting them so contacted my bank and they dealing with it.... Shocking!!!!

30 March 2026
Unprompted review
Rated 1 out of 5 stars

Wouldn’t even give a 1 star if I could…

Wouldn’t even give a 1 star if I could , absolute joke of a company, ordered nearly 2 weeks ago and had no updates or even received my order , text them multiple times and email them and heard nothing , awful customer service and potential scam would stay away

5 December 2025
Unprompted review
Rated 1 out of 5 stars

Ordered 10th December haven’t t had any…

Ordered 10th December haven’t t had any confirmation email or tracking number tried to get intouch in all ways possible and no response

UPDATE
RESPONDED ASKING IF ORDER WAS MADE UNDER MY NAME THEN BLANKED ME SINCE

10 December 2025
Unprompted review
Rated 1 out of 5 stars

Only received half of my order i…

Only received half of my order i purchased two pairs of joggies with only one coming and no tracking details which where expected

18 July 2025
Newsoles logo

Reply from Newsoles

Hi Louis, we are sorry to hear you have experienced an issue with your order! Due to this we will be processing you a full refund straight item for your item! Thank you for being patient.

Rated 5 out of 5 stars

5 STAR SERVICE

Great selection of well matched, top quality clothing and first class customer service. I've been using a number different sites for my outfits for a few years but Newsoles will be my go to site for here on. Top notch.

17 July 2025
Unprompted review
Rated 5 out of 5 stars

Ordered a set from Newsoles

Ordered a set from Newsoles. Communication from Newsoles was fantastic, they responded to my emails and queries in a timely manner snd with professionalism. Customer service was great.

Will defo be shopping from here again!

21 June 2025
Unprompted review
Rated 1 out of 5 stars

ORDER WAITING TO BE DISPATCHED

Ordered an item 7am on Tuesday june 24t item cost £145.

The shipping info said, orders before 2pm will be dispatched same day. Also the website also said free next day delivery for orders over £75.

My order has still yet to be dispatched. I was wanting the item for a holiday thinking it would arrive in good time.

Extremely disappointed

24 June 2025
Unprompted review
Rated 5 out of 5 stars

Boss kit

Ordered the afternoon came next day super quick rig out is boss great customer service on the social media’s aswell boss shop highly recommend for ye summer rig outs this summer

23 June 2025
Unprompted review
Rated 5 out of 5 stars

Couldn’t rate it higher

I had been looking for a specific hoodie for ages and this company finally popped up on insta, it was also a a great price and had all sizes . It came with not even 1 crease in the info card and also came really fast. I would highly highly recommend this company without a worry 🙌🏼

15 April 2025
Unprompted review

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