New Phase Blends Reviews 68

TrustScore 4 out of 5

3.9

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Rated 1 out of 5 stars

they never answer their phones I placed an order they took my $70 but I never received the merchandise I won’t be using them ever

Rated 5 out of 5 stars

New Phase Blends provides exceptional products I trust that actually work. I like the subscription service model, but the best part is the customer service. The one time there was an issue with my ord... See more

Rated 5 out of 5 stars

I think it's awesome how the owner of the company Dale has answered the phone when I have called and he has been very knowledgeable and helpful in ordering. He seems to genuinely care about his custo... See more

Rated 5 out of 5 stars

I have purchased from your company before and was very satisfied with the product. My husband wanted to buy CBD cream from an unreputable and unknown source and I told him I knew of an honest and rep... See more

Company replied

Company details

  1. Cannabis store
  2. Vitamin and Supplements Store

About New Phase Blends

Written by the company

About New Phase Blends

New Phase Blends is a veteran-owned and operated online CBD company headquartered in West Palm Beach, Florida. We specialize in creating pure CBD oil, supplements, and topicals formulated to help improve your quality of life.

Vision

In 2014, our founder and CEO Dale suffered a serious spinal cord injury while serving on active duty in the US Army. After multiple surgeries and a completely fused cervical spine, he developed the passion to discover natural and holistic alternative remedies to some of the harshest medications on the market.

It’s this same passion for health and wellness that gave birth to New Phase Blends. Our vision is to make CBD oils, supplements, and topicals more accessible to Americans — giving them the same benefits that have put Dale himself on the path to recovery and a better quality of life.

Mission

At New Phase Blends, we are committed to creating helpful products that address all kinds of common ailments. We continually strive to develop unique formulations that combine the health benefits of pure CBD extracts with active botanicals whose properties work synergistically with CBD.

The result is what you will find in our range of CBD oils, balms, creams, and supplements — holistic products backed by years of research and rigorous testing.

"It is my intent to offer an effective product line to people who are suffering through some of life's toughest challenges. My number one priority is offering nothing but the best hemp-based products to others so they can feel the same level of relief I've been able to."

- Dale

Contact info

3.9

Great

TrustScore 4 out of 5

68 reviews

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Rated 5 out of 5 stars

Updated review

After the initial contact there was an issue with an email glitch. The company reached out again and provided a new jar of CBD gummies. The arrived in good condition and they taste great. For me, I’ve found them helpful. Thanks New Phase Blends.

30 May 2023
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Reply from New Phase Blends

Maurice keeps leaving 1 star reviews despite the fact he was given multiple free bottles. The gummies melted in transit, we replaced them for free immediately. Troll actions.

Rated 1 out of 5 stars

It has not been effective at all to…

It has not been effective at all to help having a good sleep. I fund Clonazepal 1mg tablet much more better. I don't know may be it is because of the physics of my body.
I want something to help me with a good sleep, no matter if it is apple or cow. Even a glass of yogurt drink is more effective for me than CBD.

19 May 2023
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Reply from New Phase Blends

Thanks for your feedback! I looked in the system for your order, but could not find it. Remember, we have a money back guarantee - call us and we can get that started for you. Also, Clonazepam (I'm assuming you misspelled this) is a pretty strong pharmaceutical drug that is only available by prescription. I would hope that something this strong would be more effective than an over the counter, natural supplement. It's like comparing apples and cows.

Rated 5 out of 5 stars

The products are top notch!

I have purchased from your company before and was very satisfied with the product. My husband wanted to buy CBD cream from an unreputable and unknown source and I told him I knew of an honest and reputable business and would get it there. Dale was very helpful also! I just ordered Sunday so it will be here soon and maybe he can find some relief for his old bone on bone knees!

14 May 2023
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Reply from New Phase Blends

Hi! It sounds like you are satisfied with the service so far, so do you mind changing this from 1 star to 5 stars? 1 star is a very bad rating, and you seem happy.

Rated 5 out of 5 stars

Service was great and easy

Service was great and easy. I ordered for my dad but payed with my CC. I talked to customer service and explained what I was doing, they helped me with no issues. My dad will definitely order from you again.

29 April 2023
Rated 5 out of 5 stars

New Phase Blends provides the best products AND service!

New Phase Blends provides exceptional products I trust that actually work. I like the subscription service model, but the best part is the customer service. The one time there was an issue with my order I was notified immediately and after a couple of back and forth emails the problem was resolved. I was so impressed with NPB’s responsiveness and thoughtfulness. I highly recommend the products AND the brand, a rare sentiment these days.

24 February 2023
Rated 5 out of 5 stars

Dedicated customer!

I absolutely love new phase blends I love the go brand oil and I love the pure oil although I do think the pure could come down a little in price as well as the go it is a little high considering the size of the bottle unless you want to raise the size of the bottle lol other than that I will always be getting this from you because it is extremely helpful for me I have a terrible back I have awful sciatica and I can never sleep at night not to mention the PTSD and all the anxiety that I have and since I have been using these products I'm able to get up in the morning and go and be motivated you know without being jittery or shaky and I'm able to go to sleep at night and wake up rested and not drowsy Good job Dale xoxoxo Jen
P. S. Can you through in some more coupon codes please ✌️

17 February 2023

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