Newbury's the Jewellers Reviews 39

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Many thanks to Pete for his patience in working with me to get exactly what I wanted & correct size bangle over several months. Item itself looked and felt quality, much better than similar high stree... See more

Rated 5 out of 5 stars

Do not think twice about ordering from this company, Pete & Chris provided amazing and responsive customer service on all levels they allowed me to send my silver bangle which I love to ensure... See more

Rated 4 out of 5 stars

A bit frustrated initially because of no one picking up my phone calls, however once I got the attention of Pete by email, he was very quick at responding and did a great job making me a bespoke gold... See more

Rated 5 out of 5 stars

Good attentive customer service assistance. Professional advice and support with purchase. Bought for new born granddaughter a bangle for when she is a big girl. Purchased similar before but this tim... See more

Company details

  1. Jewelry Store
  2. Jeweler
  3. Jewelry Designer
  4. Jewellery Manufacturer

Written by the company

NEWBURY'S the Family Jewellers, Specialists in luxury solid Gold Bangles, Platinum Bangles, Eternity Rings, Wedding Rings and much more


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

39 reviews

5-star
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Rated 5 out of 5 stars

9ct Solid gold bangle

Many thanks to Pete for his patience in working with me to get exactly what I wanted & correct size bangle over several months. Item itself looked and felt quality, much better than similar high street jeweler products. It arrived on day agreed with no delays or follow up required. Perfect in all aspects.

20 January 2026
Rated 5 out of 5 stars

Good quality product

Good quality product, lovely packaging, couldn’t find one like it anywhere else, free shipping and delivered well on time.

23 December 2025
Rated 4 out of 5 stars

Nice products and quick service

Quick delivery of the product using Royal Mail next day by 1pm. I had to send my item back though as it was unsuitable for the person that it was for.
Good choice online but jewellery is difficult to purchase online but it was still presented well in the photos.
The only thing I would have liked was a bit more communication from the seller via email hence the four star review rather than a five star one. If it was available I would have given a four and a half star review.

31 July 2025
Rated 5 out of 5 stars

Best online Jewellers I have found

Do not think twice about ordering from this company, Pete & Chris provided amazing and responsive customer service on all levels they allowed me to send my silver bangle which I love to ensure they made my new gold bangle identical, as it was slightly oval and not standard round.
Communication excellence and turnaround within a week, they even cleaned my silver bangle for free.

I had a few doubts about using online jewellers but I need not have worried, faith restored and I will most definitely return to them in the future.

No praise high enough for this company
Thank you so very much
Tanya

13 December 2024
Unprompted review
Rated 5 out of 5 stars

Quality product

Quality product, good service and delivery. Top marks for customer service!

4 May 2024
Newbury's the Jewellers logo

Reply from Newbury's the Jewellers

Thank you Philip for taking the time out to review us, take care and all our best wishes
Newburys

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