Nevaeh Store Reviews 3,850

TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Considering 1,222 reviews, reviewers had a great experience with this company. Customers consistently praise the quality of the products, noting that the jewelry is beautiful, durable, and often mistaken for real gold. Many appreciate that the items do not tarnish or rust, even with daily wear, making them suitable for sensitive skin. The designs are frequently described as stunning, elegant, and well-crafted, with many reviewers loving their purchases and planning to buy again. However, some customers experienced issues with orders not arriving, delayed deliveries, or receiving damaged items. A few also reported dissatisfaction with customer service, mentioning slow responses or a lack of resolution for product issues, particularly regarding a strict return policy for damaged goods.

What people talk about most

Product

Users describe positive interactions with product, with many customers expressing satisfaction with the... See more

Quality

Reviewers highlight positive aspects of quality, with many customers consistently praising the durability and... See more

Order

Customers consistently note ambiguous experiences with order. Many reviewers express significant frustration,... See more

Delivery service

Consumers find delivery service to be ambiguous, with many experiencing significant delays and issues.... See more

Customer service

People report ambiguous experiences with customer service, with some finding it very helpful, reliable, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

This company is very reliable for it's merchandise..I have bought so many items from there... It's custom service is also very helpful and reliable..

Rated 5 out of 5 stars

I’ve bought so many items from Navaeh & their pieces are absolutely fabulous! I’ve recommended 3 ladies from office who can’t thank me enough for bringing them in on these beautiful gems! We all have... See more

Rated 5 out of 5 stars

I have bought many jewellery items from Nevaeh store ,from the first point of order to delivery is efficient . The quality of each item is beautiful and hard wearing . When I have worn certain piece... See more

Company replied

Rated 5 out of 5 stars

I've bought many jewellery items from yous, uts absolutely gorgeous, looks very expensive and you can wear it anywhere without it being damaged, even my family members have started to buy an... See more

Company replied


Company details

  1. Jewelry Store

Written by the company

NEVAEH - SPELL IT BACKWARDS... We are a UK based online jewellery store creating and delivering premium quality jewellery whilst maintaining affordability. Neaveh’s sole focus is ensuring each and every customer is satisfied with quality, price, speed of delivery and durability of each order. Sustainability is extremely important to us so we ensure, where possible, only the most eco-friendly metals are used to create our products without compromising the quality of the product. Each piece we design is hand crafted with love, but most importantly with knowledge. We promise to stay on trend and deliver you the jewellery you really want.


Contact info

4.0

Great

TrustScore 4 out of 5

4K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 70% of negative reviews

Typically replies within 2 weeks

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Rated 5 out of 5 stars

This is my 4th purchase with Nevaeh and…

This is my 4th purchase with Nevaeh and I love all my pieces! Even made a purchase as a Christmas gift for a friend and she loved her pieces too. Every time I make a purchase I add more to my wishlist 😄

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Good quality and design jewellery

All the jewellery hasn't been incredibly good quality and arrived in separate gift bags to be gifted. Lots of compliments about the jewelry. I'm very pleased with it as have been those that I have gifted to.

19 April 2026
Unprompted review
Rated 4 out of 5 stars

It's like one of those expensive brands.

Almost all the accessories I bought from them are indeed as they described: water and sweat resistant, beautifully designed with a gold sheen, and my favorites are the bangles—they're incredibly beautiful and elegant, like they're from expensive brands… so most of what I bought were bangles.

21 November 2025
Unprompted review
Rated 5 out of 5 stars

Beautiful pieces …

Recieved both my ankle chains with pearls and couldn't be more pleased. They are beautiful. I have just ordered 2 bracelets and I'm sure the quality will be just as good.
The only downside is that they take a while to be delivered but they are worth the wait. They also come in a neat little pouch that makes easier not to loose them when not wearing them. I would just like to say a big thank you to your company and will look forward to seeing other pieces that you make. Will update when I Receive the bracelets.

19 April 2026
Unprompted review
Rated 5 out of 5 stars

Truly reliable !

I don’t usually write reviews, but I felt this was worth sharing. I’ve been a loyal customer for a while now and keep coming back to their products. I’ve worn one of their bracelets for almost a year, and it still looks as good as new—no fading or dullness at all.

Definitely worth trying if you haven’t already!

21 April 2026
Unprompted review
Rated 4 out of 5 stars

Massively disappointed but then a second review

I’m starting to get anxious as I ordered on the 13th April money came out of the account and a week later the order still says awaiting info? I’ve emailed at least 5 times on different formats and I’ve had 1 reply stating that they thank me for contacting them and they are looking into it. Nothing since. I’ve no other way to contact them. It really taken the excitement out of this purchase and I wouldn’t do it again.

Update 28/4/26
Order one has been delivered and the jewellery is lovely. I had to contact Evri as there seemed to be a problem with not picking up at their hub. The excitement was lost as there was very little communication with Nevaeh when I emailed with concerns. And then a problem with the delivery company. I read that UK delivery was 3-5 days now I’m reading it’s a bit longer than that. I’m waiting for a second delivery tomorrow hopefully delivered with no further problems. But I will say again what I’ve received today are very pretty. Changed from 1 star to 4

20 April 2026
Unprompted review
Rated 5 out of 5 stars

Good communication from Nevaeh team

Good communication from Nevaeh team. My parcel was lost by the delivery partner but managed to get a timely response from the team and parcel was recovered.
Took a while to get it but apart from that all was good.
Love the pieces ❤️

30 January 2026
Unprompted review
Rated 5 out of 5 stars

Iv been shopping at Nevaeh for a long…

Iv been shopping at Nevaeh for a long time and jewellery that I have bought has kept quality and shine and always been great. Iv never had anything that's not been upto expectation. I would highly recommend there items and always at affordable prices too

19 April 2026
Unprompted review

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