Nine or ten contacts over two years, all by email because I prefer having it in writing. Replies have never taken more than a working day, and the one about my KYC documents, case #8827, came back bef... See more
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the forfeit bonus button is the underrated bit. if the wagering isnt going your way you drop the bonus and your own cash stays intact and withdrawable. used it once, worked exactly as described
I used support chat about a KYC question and expected a canned answer. Nick checked my account, named the exact document needed, and kept the ticket open. Took maybe 35 minutes, but it later in histor... See more
The thing that won me over wasn’t a win, it was the transaction history I could filter by date and see exactly what I’d deposited and withdrawn in a month It made keeping my spending in check strai... See more
Company details
Written by the company
Entdecken Sie neue Online-Casinos in Deutschland mit modernen Plattformen, transparenten Bedingungen und sicheren Funktionen.
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Awful Mobile Layout
On Android the pages overlap, can’t even press buttons.
Clunky KYC upload
Document upload tool crashed twice, very frustrating.
Slow cashout nightmare
Withdrawal taking forever, still nothing after two weeks.
Support Didn’t Understand English Well
Communication hard, had to repeat myself constantly.
Useless help center
Help pages outdated, don’t match current site layout.
Rollover Makes No Sense
rollover includes even losing bets, crazy rule
Deposit fee surprise
Got charged extra fee depositing, not clearly advertised anywhere.
Min bet too high
Some slots force high minimum, burns balance quickly.
Time-out confirmation appeared before…
Time-out confirmation appeared before the page closed.
One detail from my experience
One detail from my experience: The account history made my small weekend spend easy to check without a spreadsheet. It seemed like the kind of plain update I actually want.
the forfeit bonus button is the…
the forfeit bonus button is the underrated bit.
if the wagering isnt going your way you drop the bonus and your own cash stays intact and withdrawable. used it once, worked exactly as described
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