Neuaura is the best company I have used by far. Always on hand to give advice and support during one of the most stressful times in a womns life through menopause. I've been using a Neuaura product ca... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
I started taking Bloatburn 2 months ago & I feel definitely less bloated & food doesn’t make me feel as sluggish as before. I have lost a tiny bit of weight without changing anything to my eating or e... See more
Company replied
I have been looking at Bloatburn for a while & after reading the reviews I decided to purchase a 2 month supply. I have been struggling with bloating & weight gain through the menopause & nothing seem... See more
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Does exactly what it says, they only took a couple of days to start making a difference, i do go to the loo more often but any belly bloating has gone, i feel comfortable and although ive only lost a... See more
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Company details
Written by the company
Neuaura is a menopause wellness brand created to support women through every stage of menopause with natural, clean supplements that actually work. We know menopause isn’t just about hot flushes—it’s a complex transition that can impact everything from sleep and mood to weight, energy, and confidence. That’s why we’ve made it our mission to provide real solutions, backed by research, to help women regain control of their bodies and feel like themselves again. More than just a supplement brand, Neuaura is a community. We believe that menopause deserves to be talked about openly, without shame or stigma. For too long, women have been left to navigate this life stage alone, often feeling unheard or dismissed. We’re here to change that by offering education, expert advice, and a space where women can feel supported and empowered. Our range of products is carefully formulated to target the most common menopause symptoms, from brain fog and bloating to joint pain, anxiety, and fatigue. Whether you're managing symptoms naturally or using HRT, Neuaura is designed to work with your body to make this transition easier. We’re redefining menopause care—because every woman deserves to feel her best at every stage of life.
Contact info
101 Portman Street, Kinning Park, G41 1EJ, Glasgow, United Kingdom
- customerservice@neuaura.co
- neuaura.co
4.5
Excellent
2K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 86% of negative reviews
Typically replies within 2 weeks
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After cancelling my subscription twice…
After cancelling my subscription twice and removing my bank details off the account. They still proceeded to use my card details and sent another batch out . After contacting them all they did was try give me the hard sell and offer me 40% off of the product, which I previously didn’t want. And then send me a link to rejoin a subscription. And now I’ve got email from Evri saying there’s another on the way .
7 July 2026
Unprompted review
Reply from Neuaura
Hi Jodi, we're very sorry to hear about your experience and the frustration this has caused. Our subscriptions are self managed, which means they can be cancelled at any time through your customer account. We would like the opportunity to look into your specific case, so please email us again at customerservice@neuaura.co, and we'll be happy to review this for you and make sure everything is resolved as quickly as possible.
Cancelling a subscription
I contacted Neuaura to cancel my subscription, and the process was straightforward. Their customer service responded promptly and handled my request without any issues. I appreciate how easy they made it and would recommend them based on my experience.
6 July 2026
Unprompted review
Reply from Neuaura
Hi Shirley, thank you so much for your kind feedback. We’re delighted to hear that our team was able to make your subscription cancellation process simple and straightforward. It’s wonderful to know that you found our customer service prompt and helpful. Your recommendation means a great deal to us, and we truly appreciate you taking the time to share your experience.
Please this company are untrustworthy
Please this company are untrustworthy. I placed a last month to give them ago. Surprise, they don't work. So obviously I won't be buying again. But this morning I have seen an email to say thanks for your order. I have then come to realise without my knowledge or agreement that the company have sent up a subscription without me knowing. they have taken out £37 out of my account - still no tablets either. I even have my last email from the first order and nowhere dose it state I agreed to a subscription. I have requested a refund but I will be taking I further if I do nit receive one. I would be interesting to know how many other people have been treated like this
8 July 2026
Unprompted review
Reply from Neuaura
Hi Rachel, we're sorry to hear about your experience and understand your frustration. We have already emailed you regarding your concern. Our subscription is self managed, meaning it can be cancelled at any time through your customer account, even after your initial purchase. Please check your email and reply to our message if you need any further assistance. We're here to help and will be happy to resolve this with you.
Ive been taking bloatburn now for 4…
Ive been taking bloatburn now for 4 months.I definately feel the difference after a main meal.I feel better within myself.Unfortunetly my weight has stayed the same,but im going to keep going,and hope my weight drops.
8 July 2026
Unprompted review
Reply from Neuaura
Hi Sharon, thank you for sharing your experience. We’re delighted to hear that after four months of using Bloatburn, you’re feeling a noticeable difference after your main meals and that you’re feeling better overall. While everyone’s weight loss journey is different, we’re so pleased that you’re experiencing the benefits of reduced bloating and improved wellbeing. We hope you continue to see positive progress, and we truly appreciate your continued support.
My first ordrer
My first order after the product being recommended by a friend. Slight issue with the order but the customer service was phenomenal, instant replies to emails and mix up with the order resolved immediately.
Can't wait to start on this new journey to a new me.
7 July 2026
Unprompted review
Reply from Neuaura
Hi Lisa, thank you so much for your lovely feedback. We’re delighted to hear that your friend recommended Neuaura and that, despite the slight issue with your first order, our team was able to resolve it quickly with clear communication and prompt support. We’re so excited to be part of your wellness journey and hope you enjoy the benefits of Bloatburn. Thank you for your support, and we look forward to hearing how you get on.
Great product
Great product
Since taking Neuaura my bloating has improved so much.
Definitely recommend.
Customer service is great!
7 July 2026
Unprompted review
Reply from Neuaura
Hi Jayne, thank you so much for your wonderful feedback. We’re delighted to hear that Bloatburn has helped improve your bloating and that you’re so pleased with the results. It’s also fantastic to know that you’ve had a great experience with our customer service. Your recommendation means a great deal to us, and we truly appreciate your support.
Excellent service
There was a mix up with my first delivery - The courier delivered to the wrong address, not Neuaura's fault, but they investigated and did remedial action straight away.
7 July 2026
Unprompted review
Reply from Neuaura
Hi Mrs Miranda, thank you for taking the time to share your experience. We’re sorry there was a mix up with your delivery, but we’re delighted to hear that our team was able to investigate the issue and take action straight away. We truly appreciate your understanding and your kind feedback. Thank you for your support.
Great comunication and understanding…
Great comunication and understanding when something goes wrong
7 July 2026
Unprompted review
Reply from Neuaura
Hi Karen, thank you for your kind feedback. We’re delighted to hear that you appreciated our communication and understanding when things didn't go as planned. Providing helpful and supportive customer service is very important to us, and we truly appreciate your support.
I’ve been using there products for…
I’ve been using there products for months they really help I will continue to use thank you 🙏🏼
26 June 2026
Unprompted review
Reply from Neuaura
Hi Cheryl, thank you so much for your kind feedback. We’re delighted to hear that you’ve been enjoying our products for the past few months and that they’ve been helping you. Your continued trust and support mean so much to us, and we’re grateful to be part of your wellness journey.
Worth trying
Everything is good. The product is easy to take and delivers results. Communication is excellent and useful tips given regularly. I would not hesitate to recommend this product to anyone. Thank you Neuaura.
7 July 2026
Unprompted review
Reply from Neuaura
Hi Cheryl, thank you so much for your wonderful feedback. We’re delighted to hear that you’re finding the product easy to take and that it’s delivering positive results for you. It’s also great to know that you’ve found our communication and regular tips helpful. Your recommendation means a great deal to us, and we truly appreciate your support. Thank you for choosing Neuaura.
customer service team at Neuaura are 5 stars
The customer service team at Neuaura are helpful and efficient and helped rectify my issues in a very professional and prompt manner. I would highly recommend this company to anyone and can personally confirm the bloat burn product is amazing and has great results with very fast dispatch time
7 July 2026
Unprompted review
Reply from Neuaura
Hi Tulane, thank you so much for your wonderful feedback. We’re delighted to hear that our customer service team was able to resolve your issue professionally and promptly. It’s also fantastic to know that Bloatburn has delivered such great results for you and that you’ve been happy with our fast dispatch times. Your recommendation means so much to us, and we truly appreciate your continued support.
No more tummy discomfort.
I have used the Bloat burn capsules for about 9 months now, I noticed a difference almost immediately, less swelling and less discomfort. I will continue to use yhem daily for ongoing health and wellbeing benefits, I am 70 years of age and now feel much more motivated.
7 July 2026
Unprompted review
Reply from Neuaura
Hi Helen, thank you so much for sharing your wonderful experience. We’re delighted to hear that Bloatburn made a positive difference so quickly and has continued to help reduce your swelling and discomfort over the past nine months. It’s especially lovely to know that you’re feeling more motivated and that the product has become an important part of your daily wellbeing routine. Thank you for your continued trust and support.
Easy to communicate with
I had an issue with a missing product but Sheena dealt with the problem quickly & efficiently. She was polite & professional and easy to communicate with.
6 July 2026
Unprompted review
Reply from Neuaura
Hi Angela, thank you for your kind feedback. We’re delighted to hear that Sheena was able to resolve the issue with your missing product quickly and efficiently. We’ll be sure to pass on your lovely comments to her. Thank you for your support, and we’re so pleased you had a positive experience with our team.
The best customer service
Had probably the best customer service experience with any company today thanks to Sheena. Communication was clear with fast replies and everything was explained correctly and made easy for me. I managed to get everything sorted and I just want to point out how professional and polite my experience was with Sheena. Wish more companies followed how you deal with customers. Thankyou very much for your help and assistance.
6 July 2026
Unprompted review
Reply from Neuaura
Hi Beth, thank you so much for your wonderful feedback. We’re absolutely delighted to hear that you had such a positive experience with Sheena. It’s fantastic to know that her clear communication, quick responses, professionalism, and kindness made everything easy to understand and helped resolve your query smoothly. We’ll be sure to share your lovely comments with Sheena, as we know they will mean a lot to her. Thank you for your support and for taking the time to recognise her efforts.
Reply from Neuaura
Hi Julie Ann, thank you so much for your kind feedback. We’re delighted to hear that you’re enjoying the product. Your support means a great deal to us, and we truly appreciate you taking the time to share your experience.
I am on my third bottle now and…
I am on my third bottle now and unfortunately the belly bloat is no different.
6 July 2026
Unprompted review
Reply from Neuaura
Hi there, thank you for sharing your feedback. We're sorry to hear that Bloatburn wasn't the right fit for you. Everyone responds differently to supplements, and while many people notice positive results, we understand that this isn't everyone's experience. We believe we have already resolved this matter with you, but if you need any further assistance, please don't hesitate to email us again. We're always happy to help.
I had made a mistake with my…
I had made a mistake with my subscription and Carmina was an absolute angel she sorted out everything and made me understand everything correctly
6 July 2026
Unprompted review
Reply from Neuaura
Hi Leigh, thank you so much for your lovely feedback. We’re delighted to hear that Carmina was able to help resolve your subscription issue and explain everything clearly. We’ll be sure to pass on your kind words to her. Thank you for your support, and we’re so pleased you had such a positive experience with our team.
Few months trying Neuaura easy to take…
Few months trying Neuaura easy to take and my bloating and diverticulitis are so much better. Unfortunately no weight loss. On a single income I do wrestle with the price!
6 July 2026
Unprompted review
Reply from Neuaura
Hi Amanda, thank you for sharing your experience. We’re delighted to hear that Neuaura has helped improve your bloating and that you’re feeling better with your diverticulitis symptoms. While we understand your disappointment about not seeing weight loss, everyone’s journey is different, and we’re so pleased the product has made a positive difference to your wellbeing. We also appreciate your honest feedback about the price. Thank you for your continued support.
Personal and impressive service
I've been impressed by the service and the product from Neuaura.
Michelle has been very responsive in answering questions that I had and giving a very personal feel to the communications with the company.
I've been taking Neuaura for about 3 months and it has started to help with my bloating symptoms.
The subscription service had worked very well too, but it is nice to know that I can delay it or opt out for a few weeks if I need to.
6 July 2026
Unprompted review
Reply from Neuaura
Hi Janis, thank you so much for sharing your experience. We’re delighted to hear that you’ve been impressed with both our products and our service. It’s wonderful to know that Michelle was responsive, helpful, and made your experience feel personal. We’re also pleased that after three months, Bloatburn has started to help with your bloating symptoms, and that you’ve found our subscription service flexible and convenient. Your kind words mean so much to us, and we truly appreciate your continued support.
Had to deal with Julie from customer…
Had to deal with Julie from customer service, was dealt with very quickly and great outcome, very pleased
6 July 2026
Unprompted review
Reply from Neuaura
Hi there, thank you for your lovely feedback. We’re delighted to hear that Juliet was able to assist you quickly and achieve a great outcome. We’ll be sure to pass on your kind words to her. Thank you for your support, and we’re so pleased you had a positive experience with our customer service.
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