Network Insurance & Financial Planning Limited Reviews 24

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Network have looked after us in a commercial and personal capacity since they first opened in 2006. We have always had superb service from the family run business. Any queries or claims have been dea... See more

Rated 5 out of 5 stars

We recently had to make a household insurance claim. We understand that due to the Covid-19 outbreak our Insurance Broker had difficulty making contact with the Insurers as the staff were all working... See more

Rated 5 out of 5 stars

As always, the Network staff are helpful when it comes to renewal time. This year we've renewed our house, car and travel insurance. We've specifically dealt with Tracy and Aidan - although previou... See more

Rated 5 out of 5 stars

Infinity Construction Limited has been a client of Network insurance since June 2012, I have always found the team there to be most helpful and knowledgeable and more importantly know who I am and how... See more

Company details

  1. Insurance Company
  2. Auto Insurance Agency
  3. Commercial Insurance Company
  4. Financial Consultant
  5. Home Insurance Agency
  6. Personal Insurance Company

Written by the company

Network is an independent insurance broker and independent financial adviser providing a personal service tailored to our clients needs. At Network, we have a real commitment to customer care and have built a reputation as the company that puts our customers first.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

24 reviews

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Rated 5 out of 5 stars

In a time of huge stress and worry

In a time of huge stress and worry, Network and in particular, Ollie Goater, continuously went above and beyond to reassure, inform and deliver an extremely competent and honest service. With such a large claim there was always going to be a huge amount of work and Network's time and availability was invaluable when dealing with loss adjusters and insurance companies - many thanks.

1 December 2020
Unprompted review
Rated 5 out of 5 stars

Consistently friendly and helpful

I have known and worked with Network for a number of years and always found the team to exhibit both professionalism and friendliness which seem to go to the core of this family business.

23 November 2020
Unprompted review
Rated 5 out of 5 stars

Network have looked after us in a…

Network have looked after us in a commercial and personal capacity since they first opened in 2006. We have always had superb service from the family run business. Any queries or claims have been dealt with in a friendly and professional manner.

18 November 2020
Unprompted review
Rated 5 out of 5 stars

We are Alderney residents and moved all…

We are Alderney residents and moved all our insurance to Network and whilst the insurance for our cars remained the same we were able to save £70 pa on our combined household and buildings insurance. Very friendly and efficient service.

17 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

I have used Network from a business and personal perspective and they are extremely helpful, knowledgeable and professional. Nothing is too much trouble and they are a pleasure to work with.

16 November 2020
Unprompted review
Rated 5 out of 5 stars

Infinity Construction Limited

Infinity Construction Limited has been a client of Network insurance since June 2012, I have always found the team there to be most helpful and knowledgeable and more importantly know who I am and how I work ! I can log a call across to them with a question and this will be answered very promptly and with great efficiency. Most excellent all round service thank you Network :)

12 November 2020
Unprompted review
Rated 5 out of 5 stars

Great service from Alex

We had "an escape of water" from a shower room which made its way into the room below. Once the claim had reach a sticking point and was starting to drag on, Alex was able to liaise efficiently with between the insurer and the assessor in order to reach a resolution that worked for us. Alex was very professional throughout and was proactive in progressing the claim.

10 November 2020
Unprompted review
Rated 5 out of 5 stars

Financial planning

I was invited to a financial review by Rebecca Goater at Network. In the past I have been a little skeptical of such reviews, as I am used to making my own financial planning decisions, but I approached this with an open mind. I found this review refreshingly considered and thorough. I found the opportunity to work through and challenge what I was doing from a fresh perspective very useful. I liked Rebecca's structured approach, the level of detail in the analyses, the way the recommendations were supported and justified, plus the additional insights in various areas that I had not been aware of. I would certainly recommend, and will go back again.

9 November 2020
Unprompted review
Rated 5 out of 5 stars

A local company you can rely on

As a local business we rely on Network Insurance to guide us through the minefield that is commercial insurance. I am happy to say they meet this requirement and much more. A first class service with an understanding of how local businesses operate.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

As accountants we use Network Insurance…

As accountants we use Network Insurance for all our insurance needs, and find the rates competitive and fair and the service excellent.
We recommend them to our clients, and our clients have appreciated the improved customer service upon moving.
We have also seen how helpful Ollie and the team are when an insurance claim has been required.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Have used Ollie and the team for…

Have used Ollie and the team for several years now for both my personal and business’s needs.
Have found them extremely knowledgeable, friendly and efficient and very competitive on pricing.
Have also used Bex for financial planning advice and was very impressed

Great family run business

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Friendly

Friendly, knowledgeable, approachable team, nothing is too much effort. All round best local business, hands down.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent professional and friendly service

Ollie and the entire team are always on hand to offer advice, find the best solution for personal and business matters and in the event of a claim, they go above and beyond what any other broker would to assist with its resolution. They are a loyal family business and will always have my loyalty in return.

5 November 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Alexis Goater was excellent in arranging my insurance, very knowledgeable, personable and made the whole process extremely easy. Great work!

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Household Insurance Claim

We recently had to make a household insurance claim. We understand that due to the Covid-19 outbreak our Insurance Broker had difficulty making contact with the Insurers as the staff were all working from home. Despite the delay in settling our claim our Broker went above and beyond in trying to settle our claim as quickly as possible. He kept us fully informed throughout the duration of the claim. We were very pleased with the service he provided us.

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Network review

I recently used the financial planning section of Network and found Bex very prompt, informed and efficient to deal with. I would definitely recommend them.

4 November 2020
Unprompted review
Rated 5 out of 5 stars

Professional, Efficient and Clear

We use Network for our car insurance, so contacted the Company about potentially establishing a R.A.T., using a lump sum transfer. I was introduced to Rebecca Goater - a Director and Manager of the Financial Planning Department, who was very professional, efficient and clear during our discussions and in her subsequent formal advice.

I now have a R.A.T. that I am happy with!

4 November 2020
Unprompted review

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