netelip Reviews 33

I signed up on Netelip.com because their website looked professional and was entirely in English, suggesting they serve international customers. However, the moment you buy credit or activate any service, everything suddenly switches to Spanish — the dashboard, the emails, even the support instructions.

Customer support only replies in Spanish and asks you to call a Spanish phone number for help, which is absurd if you’re an international user. I paid for credit and tried to set up VoIP calls, but nothing worked. Even after following their setup guides, every call failed, and support never provided a real solution.

In short: don’t waste your money if you’re not fluent in Spanish or based in Spain. The site is misleading, and the services simply don’t work as advertised.

In 25 years I've never seen something like this with any other company I worked with.

If you add funds to their system, then they keep the money after 30 days, once you want to leave them. Be careful!

Of course you can use that money but I don't want to. I just want our money back.