Nest Pro London Reviews 

54
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Mike was responsive & immediately replied to my email when I experienced difficulty using the automated telephone booking system- excellent service in this respect. Great time keeping- arrived exactly... See more

Rated 5 out of 5 stars

Mike came to install our nest thermostat and provided a top service! He came out on a Sunday and even accommodated us although we were outside the M25 region. He brought a spare thermostat incase we h... See more

Rated 5 out of 5 stars

Mike was brilliant. After being let down by another tradesman I booked in for a Tado X installation. The booking was very straightforward, I was able to get an appointment within a couple of days, 24... See more

Rated 5 out of 5 stars

Mike was super friendly and did a great job of installing two zoned thermostats and hooking one of them up to our hot water tank. Good communication from start to finish and a next day install (b... See more

Company details

  1. Electrician

Written by the company

Nest Pro London offers expert smart thermostat installation throughout London, specialising in Nest, Hive, and Tado systems. Our certified technicians have extensive experience with all types of heating systems, wiring methods, and boiler types, ensuring seamless, high-quality installations for homes and businesses. Trusted by Londoners for our commitment to exceptional service, we actively incorporate customer feedback to uphold industry-leading standards.


Contact info

4.8

Excellent

TrustScore 5 out of 5

54 reviews

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4.8

All reviews

(54)

12 reviews in the last 12 months

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Rated 5 out of 5 stars

Mike is absolutely amazing

Mike is an absolutely amazing lad. He's so friendly and goes above and beyond. Not only he shows me how things are get done but also tips on how to save energy also happy to offer help should things go wrong in the future. More than happy with him!

16 March 2024
Unprompted review
Rated 5 out of 5 stars

Nestpro London

Nestpro London
From start to finish they were excellent. I phoned them on a Friday and was told they were in N6 the following Thursday. I emailed them on Saturday to ask that they book me in - and got a reply with a confirmation for the Thursday from Mike. On the Monday I received an email with a time window and a request to install the Nest apps etc.. On the day they let me know 40 minutes before they arrived. Mike is an extremely knowledgeable can do, sunny person, a pleasure to have in your home. He even set up the internet connection. Payment was only necessary as he was walking out of the door. At £80 including Vat why go anywhere else?

29 February 2024
Unprompted review
Rated 5 out of 5 stars

Excellent, efficient, friendly

Mike was fantastic today - 07476004268

He came in and approached the job with such a positive attitude. I was feeling under the weather so he explained everything to my mum and took extra time to make sure he was clear. A really friendly guy who carried out the job without any complaints and very quickly. I would recommend over and above any other workmen I’ve had!

29 February 2024
Unprompted review
Rated 5 out of 5 stars

One of the best experiences I've had…

One of the best experiences I've had with a call-out service. My old thermostat had blown up, and I'd bought a Nest thermostat which I needed installed quickly (it was a week before Christmas, and my initial thought was that it was going to be a huge hassle to find someone to install it around this time of year). However, when I went on the website, I was extremely impressed at how simple they'd made it to book an engineer (their pricing is very transparent, just a single flat-fee as opposed to complicated quotes and hidden charges like call-out fees etc). I made the call, the lady on the phone was really professional, and we found a slot before Christmas day which I was really happy with. When the installation day came around, the engineer kept us up to date with when he'd be coming, and he arrived on time. Mike clearly knew his stuff and took about an hour to install our thermostat without any issues. He was extremely generous with his advice (giving me good tips on where to place our thermostat, and what options we had for mounting it, even letting us know where to buy a good quality mount for a better price than if we were to include it as part of the installation that day). All-in-all, not only was I extremely impressed with the smooth service, but also so happy with every person I'd had contact with in this company. Thanks for all your help Nest Pro London!

22 December 2023
Unprompted review
Rated 5 out of 5 stars

Above and Beyond: Mike's Exceptional Service and Dedication to Customer Satisfaction…

I called Mike after reading his reviews online and I don’t have enough words to describe how happy I am with the service he provided. It is rare to find a professional who genuinely goes above and beyond to ensure their client's satisfaction and Mike did exactly that going more than the extra mile to help me resolve persistent issues with my heating system.

From the onset, Mike was great installing my Google Nest thermostats, his attention to detail and commitment to ensuring that the devices were correctly integrated into my existing system was impressive and greatly appreciated.

However, what truly sets Mike apart from others is his dedication to customer satisfaction, even when faced with challenges beyond his scope of work. My heating system was not working due to issues unrelated to the nest thermostats and when I called Mike for advice he returned to my flat on three separate occasions, troubleshooting and diagnosing the problem.

Mike's generosity did not stop there, he even ordered the required parts for me and installed them, despite this being well beyond his job obligations, so I wouldn’t have to find a new engineer just before Christmas.

Throughout the entire process Mike was super kind, answered all my messages promptly and clearly knows what he is doing!

If you are thinking of installing a Google nest system call him, you won’t regret it!

20 December 2023
Unprompted review
Rated 5 out of 5 stars

Brilliant service from Mike

Brilliant service from Mike. Really friendly and easy to talk to. He was really quick and very knowledgeable with the whole set up. Professional service provided and 100% would recommend happily to anyone that is thinking about taking his service.

6 January 2024
Unprompted review
Rated 5 out of 5 stars

Highly Recommended & more!

Was recommended- best way to find someone & now I know why my friend was raving about Mike. Super efficient, really quick great advice on how to get the best from the kit & even recommended the cheapest energy company to be with for more savings!!

4 January 2024
Unprompted review
Rated 5 out of 5 stars

Very good service

Very good service. On time, polite and very knowledgable. Also said I can ask him for help if I have any questions after installation. Recommended highly.

20 November 2023
Unprompted review
Rated 5 out of 5 stars

Clear and helpful

Helpful and clear communication from the start. Friendly installer who was efficient but took us through everything we needed to know. Made the whole thing and easy and stress free experience.

6 November 2023
Unprompted review
Rated 5 out of 5 stars

Mike has been consistently helpful

Mike has been consistently helpful, patient, knowledgeable and friendly. I couldn’t recommend him more highly. He know the product inside and out and all the user tips and troubleshooting advice. I think he’s brilliant and would not go to anyone else

5 November 2023
Unprompted review
Rated 5 out of 5 stars

Really good service

Really good service. Arrived on time, was very clear on the task at hand and took time to properly explain the process and how it all works

27 October 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Great service from Mike - fast, efficient and really knowledgable with lots of good advice. Will be recommending to friends.

23 October 2023
Unprompted review
Rated 5 out of 5 stars

Just want to say a very big thank you…

Just want to say a very big thank you to Mike for coming and fixing the link from the thermostat to the heat link.
He was professional, friendly and very patient helping me to restore the link remotely but sadly I couldn’t get it to link. Thankfully Mike came over to my home in Morden to fix it despite the heavy traffic and congestion.
He really is one of the bedtand an asset to Nest Pro London. Thank you. Rita

12 October 2023
Unprompted review
Rated 5 out of 5 stars

The Best Service

I recently had the pleasure of hiring a professional installer to set up my Google Nest smart home devices, and I couldn't be more satisfied with the service provided. The experience was truly exceptional, and I would like to offer my sincere praise and recommendation for their expertise.

From the moment the installer arrived at my home, their professionalism was evident. They were punctual and well-prepared, with all the necessary tools and equipment to complete the installation efficiently. Their friendly demeanor and willingness to answer any questions I had put me at ease right away.

What truly impressed me was the installer's deep knowledge of the Google Nest ecosystem. They demonstrated a thorough understanding of the various devices and how they could be seamlessly integrated into my existing smart home setup. Their expertise ensured that the installation process was smooth and error-free.

Throughout the installation, the technician paid meticulous attention to detail. They took great care to ensure that the devices were securely mounted, wires were neatly concealed, and the setup was aesthetically pleasing. This level of precision and craftsmanship is a testament to their dedication to delivering a top-notch installation.

Moreover, the installer took the time to walk me through the functionalities of each device, explaining how to use them effectively and how they could be customized to suit my preferences. This personalized guidance was invaluable and greatly enhanced my overall experience.

The professionalism extended to post-installation support as well. The installer provided clear instructions on how to contact them if I encountered any issues or had further questions. Knowing that I had access to their expertise for ongoing assistance was reassuring.

In conclusion, the Google Nest installation service provided by this professional installer was nothing short of outstanding. Their expertise, attention to detail, and commitment to customer satisfaction were truly commendable. Thanks to their efforts, my smart home is now fully equipped and seamlessly integrated. I wholeheartedly recommend their services to anyone seeking a hassle-free and expert installation of Google Nest devices.

4 October 2023
Unprompted review

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