Happy with my Neon Light
bought a neon sign for my room decoration and it was amazing I thing the delivery time could've been better but overall great experience
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Neon Outshine delivers bold, custom neon signs that make any space unforgettable. Crafted with precision and creativity, our signs are designed to bring vibrant energy to businesses, events, or homes.
United States
Hasn’t replied to negative reviews
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bought a neon sign for my room decoration and it was amazing I thing the delivery time could've been better but overall great experience
They advertise a price, you go thru all the trouble of customizing and paying for the sign, then they 'bait and switch' you and tell you the sign is hundreds more dollars and that the money you gave them is just a deposit...what a racket!
I was disappointed to learn that the initial price you pay for the sign is just a deposit. A follow up email from Neon outshine lets you know that the true cost of the sign is 7x more than the deposit. When asking for a refund they try to heavily discount the price. It would save everyone’s time if it was made clearer this is the case when you first pay. It feels like you’re being scammed.
Bait and switch at it's finest. False advertising on Etsy on prices of their products
Great experience! I must admit, I was skeptical of purchasing a sign made internationally, as the price seemed too good to be true. The seller was super easy to work with and responded fast. The sign came quickly, looks fantastic, and the quality honestly blew me away!
Great seller. The seller was very easy to work with and helped find something within my price range. I highly recommend them.
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