Excellent transaction, very pleased. Considering the amount of different sellers very fast and fair proxy service. Packaged smart, safe and responsible. Shipped fast so took less time than expected fr... See more
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Review summary
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Reviews shaping this summary
Always has what I'm looking for, easy to use, and is handled well with care every time. Prices have increased for shipping quite a bit, but that's understandably not their fault. Tariffs are to blame... See more
Ordering is an easy to understand process.I really appreciate the 45-day storage option for ordered goods as it means you can get many items you paid for in one package. I have not encountered any iss... See more
No problems, everything shipped beautifully. I suggest using this if you plan to spend money for merch, and don't want to get scammed off another 2nd hand site.
Company details
About Neokyo
Written by the company
Welcome to Neokyo!
We help you purchase your favorite and authentic Japanese products from real marketplaces and online retailers in Japan.
Shopping for your must-have Japanese products is easier than you think :
- Find your favorite collectibles, snacks, and more by searching the largest Japanese marketplaces on the web, or check out our top picks and recommendations.
- Once you've picked out your to-go items, you can forward your purchase request to be filled. It's easy, and we'll provide you with a quote so you can master your cost before committing.
- Planning to order items from multiple shops? No problem. We'll safely store your items until you're ready to ship - up to 45 days - so you can save big on international shipping costs.
- We carefully pack your items and send them directly to you. Choose from 8 worldwide insured shipping methods.
Why should you choose Neokyo over other Japan proxies?
- Our service fee is among the lowest on the market and will be ideal for hobby collectors. We do not carry over millions of plans, and mastering your costs is easy.
- Neokyo is heavily community-oriented. We own a down-to-earth Discord server with over 7000+ members where support can easily be found, either from Neokyo staff or regulars. For us, it also makes for a great opportunity to receive feedback and suggestions to ensure we cater to YOUR needs.
- Our packing routine ensures that your parcel will safely be prepared in accordance with the nature of the items you purchased. No need to select a "safe" option at an additional cost. We try to deliver the best result for all our users.
- We are partnering with some of the best Japanese marketplaces such as Rakuma, Mercari and Surugaya etc.
Feel free to join us today!
Contact info
Fukuoka, Japan
- support@neokyo.com
- neokyo.com
4.6
Excellent
9K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 42% of negative reviews
Typically replies within 1 week
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Smooth experience and outstanding service
The application is very user-friendly, orders are processed quickly and shipping is fast and secure. Absolutely perfect!
1 May 2026
It's my third purchase from Neokyo
It's my third purchase from Neokyo and I'm more than happy with the quality and speed of everything! Highly recommend <3
1 May 2026
Easy to use, fuss-free
Service is good and fees are relatively low. UI was relatively straight forward. Used it a couple of times and have no issues so far!
30 June 2025
I loved the service
I loved the service, I managed to get the products I was looking for, the only bad thing is that one of the products was not original, it's a knock-off and of very poor quality
1 May 2026
Very fast respond and service
Very fast respond and service, the packing and shipping for item and parcel is very safety.
And they have investigate and make sure the seller is legit only ready for us to paid and buy.
23 April 2026
The quality and reliability is worth…
The quality and reliability is worth all the fees.
20 April 2026
Just a superb service
Just a superb service. Good access to Japanese marketplaces, any issues with sellers or shipments are dealt with promptly. The system keeps you up to date. Items always arrive very well packed and very efficiently packed, meaning you’re getting the best postal value for your order. Thank you again!
5 May 2026
Too expensive for sservice
Too expensive for sservice. Double charge your for shipping and anything you ask them to do for yoy
30 April 2026
Fast shipping!
Package was packed in a timely manner and everything was packaged well. Shipping time was fast as well thank you!
30 April 2026
Top of the game
The fast shipping and packing times along with the low fees compared to competitor sites makes Neokyo the top of the game.
30 April 2026
Product was well packaged and handled…
Product was well packaged and handled carefully. It might took a while from order to package request to shipping, but it is worth it.
30 April 2026
A bit of mixed feelings
The price for shipping was way too pricey, but I suppose finding an Iron Bundle figure for the price I did was a worthy tradeoff. I still would've preferred shipping less than 70 dollars, though
2 May 2026
Unique experience with some difficulty
Very helpful. Although difficult at first, it seems like neokyo pays a lot more attention to the website itself with their customer support/help coming from discord or other forms of communication. I'd recommend using neokyo if you wish to buy a lot of items in bulk (deals).
30 April 2026
My experience with Neokyo was amazing
My experience with Neokyo was amazing! Super customer service, helpful information when processing my order and fast delivery. Easy process and I would 100% order with this service again!
21 April 2026
Can’t fault Neokyo and their services
Can’t fault Neokyo and their services. They’ve helped me get so many photocards and merch over the years with over 20 batches.
Thank you
2 April 2026
The Neokyo site is very good!! I advise it
You can find everything in this site, the interface is well done!!
4 May 2026
Simple, Efficient and well handled.
First time using a service of this type. The entire process was simple, efficient and well handled. Items were delivered in good condition with excellent packaging to ensure nothing would be damaged.
28 April 2026
Mishandling of shipping information…
Mishandling of shipping information leading to delays in package arrival and added work on my part.
29 April 2026
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