N-Store  Reviews 

506
TrustScore 3.5 out of 5

3.5

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Review summary

Created with AI, based on recent reviews

Evaluating 63 reviews, most reviewers were somewhat happy with their experience overall. Many customers are satisfied with the product's quality, finding the tablets to be excellent value for money with good performance and features. Reviewers often highlight the ease of setup, good screen quality, and impressive battery life, especially considering the competitive pricing. However, a significant number of people were dissatisfied with the delivery service, citing long delays and a lack of clear communication regarding order status. Some customers experienced orders taking several weeks or even months to arrive, with some never receiving their products at all, leading to concerns about the ordering process and customer support responsiveness.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, with some customers expressing satisfaction with the... See more

Delivery service

Customers consistently note negative experiences with delivery service, with many reporting significant... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Quality

Consumers find quality to be ambiguous, with many praising aspects like good screen quality, excellent... See more

Price

Clients share ambiguous opinions on price, with many reviewers finding products to be a surprisingly good... See more

Reviews shaping this summary

Rated 3 out of 5 stars

I ordered a new tablet based on claims it was British made. The payment I made was processed immediately yet the company claimed it was on 'pre-order'. Not clear how this was the case when the adverts... See more

Rated 3 out of 5 stars

As many others have found the tablet is good value for money but delivery time promises cannot be relied upon any longer. My first order was OK but my subsequently order, in September, was promised... See more

Rated 4 out of 5 stars

The Neocore tablet E2 is fast,economical and has a great display. I was able to transfer apps and files from my old Android tablet quickly and easily and the apps work great, especially my music app O... See more

Rated 4 out of 5 stars

Initial issue regarding receiving my tablet but after a couple of texts it was sorted. Tablet easy to set up, works great, impressed with the item especially at this price.


Company details

  1. Electronics Company

Written by the company

Official NEOCORE Store. Premium electronics without breaking the bank.


Contact info

3.5

Average

TrustScore 3.5 out of 5

506 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 31% of negative reviews

Typically replies within 2 weeks

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3.5

All reviews

(506)

53 reviews in the last 12 months

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Rated 5 out of 5 stars

Happy customer

This is my second purchase, and am still happy with this product.
When I experienced a problem, it was handled within a matter of two hours. Problem resolved.
I would recommend your business to anybody.

13 June 2025
Unprompted review
Rated 4 out of 5 stars

It's a decent device though it didn't…

It's a decent device though it didn't take the introduction of a microSD card which meant a factory reset. Fortunately the setting up is as fast as promised. It's quick enough, without being lightning fast, but hey it's a bargain. I'm disappointed that it could have been a full £30 cheaper if I'd waited a week or so for one of your adverts to pop up.

23 May 2025
Rated 5 out of 5 stars

Worthwhile Purchasd

The order was received really quickly, and very well. Packaged. Transferring date a from my old tablet to the Neocore was very easy and simple, although you do need to use a data transfer cable (c type connector at both ends). Because of the memory everything could be transferred leaving plenty of space for the future. All my apps are very responsive now, with no buffering or hesitation. Would I recommend Neocore, very definitely!

19 May 2025
Rated 2 out of 5 stars

N2 charging cables received instead of N1 cables.

I thought that I had ordered a PSU which was fine and worked but I had expected an N1/1 charging cable and got an N2/2 charging cable.

On two past occasions I have ordered N1 charging cables and got N2 charging cables.

If you have discontinued N1 charging cables perhaps your website needs to reflect this.

David Brazier

19 May 2025
Rated 5 out of 5 stars

I bought two.

The first tablet I ordered was incomplete; the cover was missing. However, the product was exceptional, so much so that I ordered a second. All issues were resolved promptly and without hassle. The Neo is now my "grab and go " item, always at hand. I'm getting used to not carrying paper. Great product and whole heartily recommend. Fit for purpose and easy to get up and running.

23 May 2025
Rated 5 out of 5 stars

I was pleased to receive the tablet…

I was pleased to receive the tablet (Once we discovered the postman had delivered to the wrong post code). Si far, I am getting grips to it, but the battery life is great, and the speed, with sufficient memory is much appreciated

6 May 2025
Rated 5 out of 5 stars

Hardly used and it is dead, now works!

Hardly used and it is dead. Does not even start up. Not even 2 weeks old. Transpires it was "updating" & requires 10 second press for the start button. That worked. Seems to work fine. They were responsive & dealt with the issue quickly.

21 May 2025
Rated 4 out of 5 stars

so far so good

so far so good. Still getting used to the device. Don't like the included case/cover - angle is too high and not secure for keyboard. Appears to be good value for the price, keyboard is a bit flimsy but what can you expect a) for the price and b) to make sure it is easily portable. But does the job.

6 May 2025
Rated 3 out of 5 stars

Poor customer service and long delivery time.

It's a great tablet for the price. Would give it 5 stars, But the delivery and customer service let's it down. I ordered it and was told dispatch was 3-5 days. After 7 days I contacted and was told again. Will be in 5 days. After this I was told it was on pre order. I waited 20 days in total till it was dispatched and then a further 2 days to receive. If they were straight up at gje beginning I would of had no issue.
The actual tablet & keyboard are both great. The mouse just won't connect & is very cheap make.

6 May 2025
Rated 5 out of 5 stars

A well made tablet at a budget price

A well made tablet at a budget price, this is the fourth Neocore tablet that we've bought. If your prime use is browsing and media consumption, you won't go far wrong with this excellent tablet.

6 May 2025

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