Neo Orthodontics Ltd Reviews 

558
TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

Mike has been absolutely brilliant. He's a perfectionist with high level of attention to detail and care. The staff and trainee orthodontists are friendly and attentive. My daughter's teeth were ext... See more

Rated 5 out of 5 stars

Really good communication with reminder texts for your diary. Clean, professional entrance. Receptionist is very kind and polite. Staff are very funny and put your nervous kids at ease yet will polite... See more

Rated 1 out of 5 stars

Extremely rude receptionist. The woman is horrible. Won't come out of the office to talk to you, would rather shout at you from another room! Didn't listen either when trying to book an appointment... See more

Rated 5 out of 5 stars

The orthodontist who fitted my braces and took me through the whole process of straightening out my teeth was very professional. He was gentle, knowledgeable and had a great sense of humour! All the s... See more

Company details

  1. Orthodontist

Written by the company

NEO Orthodontics is a dynamic orthodontic provider. Our experienced team offers unique, customised care and a range of modern cosmetic and invisible orthodontic braces which create beautiful smiles. Our specialist orthodontists have undergone years of postgraduate training to qualify from the Royal Colleges of Surgeons of England and Edinburgh. Today, NEO Orthodontics is proud to have training practices with open clinic layouts, training orthodontic therapists and experienced dentists wanting to develop their orthodontic skills. With 11 practices across the South East of England, our team provide specialist orthodontic treatment to private and NHS patients of all ages.


Contact info

3.7

Average

TrustScore 3.5 out of 5

558 reviews

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3.7

All reviews

(558)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Daughter very happy with the end…

Daughter very happy with the end results after having her braces removed 19 months later. All staff helpful and friendly and was a smooth process. The only criticism is appointments were very limited and not helpful to pull a child out of school.

22 February 2023
Rated 5 out of 5 stars

Amazing team, amazing results

I paid privately for upper and lower fixed ceramic braces under the care of Professor Padhraig Fleming following a full consultation to discuss which type of braces would be suitable and achieve the best result. My treatment took 6 months in total and I’m so pleased with my smile now. I found NEO to be competitively priced, the price I was given included everything - scans, all appointments plus fixed and removable retainers at the end of treatment and post care too. All of the team at NEO are fantastic, so much so that I asked my daughter’s dentist to refer her to NEO (NHS patient) and she is now coming to the end of her treatment (fixed braces) which has taken 18 months so far. I would recommend to anyone considering braces

17 February 2023
Unprompted review
Rated 5 out of 5 stars

Professional service

My son has just had his braces removed and I cannot fault any step of this journey. From the initial consultation and explaining our choices, to the support during this journey. All appointments ran on time and each time they took time to ensure my son understood each step they took and why. Very calm environment and professional staff. Thank you for making this journey so easy.

9 February 2023
Rated 5 out of 5 stars

Kind and Caring

The dentist was kind, calm and caring towards my daughter. She always explained what she was doing and this helped my daughter to feel comfortable and confident that she was receiving the best attention.

3 February 2023

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