Do not order from Neibac
Do not order from Neibac, placed an expensive order that never arrived. Was alerted that the order has arrived. No replies from business.
29 July 2026
Unprompted review
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2.6
Poor
4 reviews
No history of asking for reviews
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avoid by all means
avoid by all means - very poor quality products and horrendous after sale service (that's if you manage to get through to them, and if they manage to understand after 10 email exchanges what you actually need). In 2026, I am shocked to see that such companies manage to survive!
22 July 2026
Unprompted review
Damaged paintings (2) and improper "hand painting touches"
The first painting arrived with pink spots on the white areas of the canvas. After some negotiation, Neibac agreed to send a replacement. Because the canvas texture looked too flat and didn't convincingly resemble a hand-painted artwork, we decided to pay an additional €90 for the "hand-painted touches" option.
Unfortunately, the replacement arrived with the exact same issue, with pink spots still visible on the white sections. The hand-painted touches covered less than 5% of the artwork, making the upgrade feel misleading and not worth the extra cost. Overall, the quality was well below what was advertised, and we were disappointed with both the product and the additional service.
21 July 2026
Unprompted review
Horrible experience
⭐ 1/5 — Very disappointing experience. I do not recommend this shop.
I ordered a painting costing over €500 and it took more than two months to arrive. When it finally arrived, the frame was broken and the overall quality was far below what I expected for this price.
Customer service is quite rude and does not offer adequate solutions.
Poor quality, poor packaging, long delivery time and a disappointing after-sales service. I would not buy from this shop again.
14 July 2026
Unprompted review
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