MAXNOMIC® by NEEDforSEAT USA Reviews 171

TrustScore 4.5 out of 5

4.4

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Rated 4 out of 5 stars

Quick delivery. Got what I ordered no problem. Packaging was underwhelming. The gas springs were rattling around loose inside a much too large box.

Rated 5 out of 5 stars

Ordering was easy. I got an order form in my email with PayPal included. The parts were correct and very good materials. I liked the free shipping and the person I talked to on the phone to verify par... See more

Rated 5 out of 5 stars

We just love the comfort And adjustable levels for reclining. The XL seat did not allow quite enough room for comfort under desk when we 1st received it. Contacted customer service and immediately s... See more

Rated 5 out of 5 stars

ALWAYS love my Maxnomic chairs! Also want to give a shout out to quality control who proactively called me to say the chair I ordered didn't pass their high standards & they would be fulfilling my or... See more

Company details

  1. Office Furniture Store

Written by the company

Established premium gaming and office chair retailer of MAXNOMIC chairs. We sell ergonomic, high quality, reclinable and ajustable chairs. Built to last with a sturdy metal frame, molded foam, pu-leather and heavy duty accessories. Over 10+ years of experience in the gaming chair market. Custom branded chairs available with custom logo and name embroidery. Officially licensed XBOX, ESL, Smite, CSGO, OSU and PUBG chair.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

171 reviews

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Rated 4 out of 5 stars

It's a good product, but I'm weird

Because of the way I sit in chairs, depending on how I sit, my back can hurt from the rigidity of the back rest. Although, this chair is the highest quality chair in terms of feel and materials that I have ever sat in, and I can almost guarantee that if I sat normally it would be a 5 star. To reiterate, any poor experience I have with this chair is my own fault and none of the chair's fault. The assembly was clear and easy, and the fact that each chair's parts are hand checked before shipping is nice.

28 August 2022
Rated 4 out of 5 stars

They have helped me with my issue of replacing the gas cylinder on a 7 year old chair.

They have helped me with my issue of replacing the gas cylinder on a 7 year old chair. It's really hard, but this chair has been great for 7 years and I'd like to keep using it! Great products and happy with the new response from customer support.

24 August 2022
MAXNOMIC® by NEEDforSEAT USA logo

Reply from MAXNOMIC® by NEEDforSEAT USA

Hi Brett,
we appreciate your updated review!
Thanks,
Your NEEDforSEAT USA team

Rated 3 out of 5 stars

Pricey but hopefully worth it

Hard to put together alone. Jerks when I adjust the seating position.

18 August 2022
MAXNOMIC® by NEEDforSEAT USA logo

Reply from MAXNOMIC® by NEEDforSEAT USA

Hi Steven, thanks for your feedback. We're sorry to hear that you had a hard time assembling the chair. With 10+ years of experience in the gaming and office chair market as one of the top brands we want to make sure that the assembly experience is just as good as the chair quality. We are also getting feedback stating the assembly is very easy. At this point we just gather as much feedback as possible, so that we can make changes if necessary in the future.

As far as the issue with a seat position adjustment goes, we're not quite sure what this could be. Feel free to reach out to our customer service department and we'll do our best to assist you with this issue.

Thank you,
Your NEEDforSEAT USA team

Rated 1 out of 5 stars

They wanted a copy of my passport to…

They wanted a copy of my passport to complete a purchase.

13 August 2022
Unprompted review
MAXNOMIC® by NEEDforSEAT USA logo

Reply from MAXNOMIC® by NEEDforSEAT USA

Hi Sean, we don't request nor do we need a copy of your passport to complete a purchase. You may have chosen a payment method that offers a payment plan such as Shop Pay. In that case it's at their discretion if validating information are needed in order to grant a credit. That's unfortunately out of our hands since it's a 3rd party payment platform and would be the same requirement at any other online store. Hope we were able to clarify your concern. Thanks!

Rated 5 out of 5 stars

Good chair

the chair is really nice, very comfortable. The custom embroidery is super cool and done well. Also didnt take too long and wasnt very hard to put together, and for the smite chair specifically you get a ward skin code included with the chair as well!

9 August 2022
Rated 5 out of 5 stars

Super fast shipping and great customer service

I purchased a reclining mechanism from them and although it didn't fit my application and had to return it, the 5 star rating is for their super fast shipping and real easy return process. Their responses were quick and accommodating. I would certainly buy another product from them in the future.

5 August 2022
Rated 5 out of 5 stars

Great quality chair

I really like the way the chair is packed and how clear the directions are. The chair itself is well made and will last a long time.

19 July 2022
Rated 5 out of 5 stars

Excellent chair

Excellent chair, good quality! I have pitched four chairs to house at different Poker Card Houses across the country!

DQ James

2 July 2022
Rated 5 out of 5 stars

Very fast

Very fast, I received what I needed and know time.if I needed something else for my gaming chair, this is the place.

23 June 2022
Rated 5 out of 5 stars

Fantastic work

Fantastic work!

I ordered a chair with a custom logo on it. The support staff was amazing in helping get everything just the way that I wanted it before they proceeded with my order.

My order even arrived ahead of schedule! 5/5 Stars for me!

16 June 2022
Rated 1 out of 5 stars

couldn't refund reclining mechanism the same day it arrived.

bought a reclining mechanism.
turns out the seat was broken, leaving the chair back leaning back, giving the appearance it was stuck reclined.
tried to refund it, but you apparently don't offer refunds, so i wasted $50.

I proceded to buy my new chair from Secret Lab.

9 June 2022
MAXNOMIC® by NEEDforSEAT USA logo

Reply from MAXNOMIC® by NEEDforSEAT USA

We're sorry to hear about your unfortunate experience. We'd like to clarify a few things to also help future customers with similar issues.

1) Whenever there's in issue with any of our products we'd like our customers to reach out to our support team first. First of all, we'll be able to assess the issue and find the proper solution/replacement part and secondly, we can check on warranty coverage.

In your case we could've saved you from purchasing the wrong replacement part if you would've reached out to us via email or phone.

2) All of our chair accessories are excluded from our return policy. That is also stated on our policy page.

3) We've been a known office and gaming chair brand for over 10 years now and always put our customers first. That's also the reason why we're the only chair company that offers almost every replacable part for sale. You'll see that almost no one else is doing that because it's more profitable to sell a new chair than trying to fix it with less profitable replacement parts. We're committed to do the right thing and rather help our loyal customers by offering these parts than putting them in a spot where purchasing a new chair is the only solution.

We hope we were able to clarify things.

Thanks,

Your NEEDforSEAT USA Team

Rated 5 out of 5 stars

So far it's great!

So far, this chair is great!
I just assembled it. It fits my larger frame (6'5'') very well, it's comfortable and wide enough to not pinch my hips like most chairs do. The seat cushions are very comfortable and the customization of the chair to my proportions is fantastic!
Well done.

8 June 2022
Rated 1 out of 5 stars

Uncomfortable

Uncomfortable, wearing extensively after 3 years. Material quality: poor
Custom stitching quality: 1/5 poorly executed, Letters aren't evenly sized, or in square

1 June 2022
MAXNOMIC® by NEEDforSEAT USA logo

Reply from MAXNOMIC® by NEEDforSEAT USA

Hello Sean, we're sorry to hear about your bad experience. The order number you're referencing is for a chair cylinder and we weren't able to find an order associated with one of our chairs. We produce our chairs with the best quality materials that are available on the market. One of the reasons we've been able to maintain our position as a trusted gaming and office chair manufacturer and retailer for over 10 years. We also take pride in customer service, so if any issue would ever come up with our products we always take care of it immediately. Thank you!

Rated 5 out of 5 stars

I've had a chair from Maxnomic for…

I've had a chair from Maxnomic for about 6 years. It's looking a bit rough, but I draped a blanket over it and everything is good to go! Everything on it still works, and the couple times things have broken (much much use from work from home during quarantine) the replacement parts are affordable and easy to install. I've kept this bad boy going strong way past where I feel most people might've thrown it away, but my chair is gonna live forever!

26 May 2022
Rated 5 out of 5 stars

Amazing Chairs

The chairs were delivered quickly and were easy to assemble. the chairs are incredibly comfortable and durable. I would highly recommend them.

18 May 2022
Rated 5 out of 5 stars

This chair is fantastic!

This chair is fantastic! Delivery was smooth, instructions were clear, and building the chair was fun and straightforward! This is my first office and gaming chair and I already love the quality and comfort that comes with Maxnomic chairs!

3 May 2022

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