NCF LIVING Reviews 

Holden was a legend - no pressure, and gave us some good information prior to looking around which helped.

He then showed us something similar to what we was looking at which is what we ended up
Buying!

Proper gentleman 👏🏼

Rob at Bristol was very helpful today in my purchase of a bed for my daughter who is moving to Birmingham.

Balgit at Glasgow branch was very helpful and had lots of information on the different products. Highly recommend

Great service by Jimbob at Leeds.

Was good, help full
Thanks Jackie

Very friendly, helpful but not 'pushy'
Knew how to access any questions we had
Was nice to see a smiley face

Humaira @ Merryhill

We ordered 2 single beds of the same colour, but when they arrived they did not match and one of them had faulty fixtures. Over the past 6 weeks we have tried numerous ways (emails, phonecalls, store visits to the Chester branch) to have these issues resolved but NCF have continously fobbed us off by telling us that it is "being dealt with" and "replacements are on the way". Their after sales service is dreadful, think very carefully before you buy anything from this store. We are still waiting for our replacements after 6 weeks, and paying over £1,000 cash for our beds.

Great experience visiting NFC living. Balgit from the Glasgow store took time to help us pick out an exact sofa that works for us and took time to explain all our options. We felt welcome and comfortable with no pressure to buy. Would definitely reccomend!

Balgit at Glasgow was fantastic! Really informative and happy to answer any questions we had!

NCF had the best choice of furniture. No sales pressure, Beth was very helpful. Delivery was quick and efficient, maybe a little expensive. Really happy with my table and chairs, and will be going to NCF in the future.

I called into the Thurrock store and was well looked after by Jack Dawson - very helpful in finding answers to questions. I ordered over the phone after going home to measure up and Jack made the process for ordering and paying very seamless.

Friendly & professional. Wasn’t pushy and advised when we asked.

Do not go to NCF the customer service is absolutely terrible are sofa arrived broken and it’s taken over a month to sort out! They keep giving delivery dates opposite to what we can do and now are trying to charge us £100 re delivery charge due to the company’s third party delivery company they use for there mistakes! Nothing gets sorted quickly and they are rude. I will never use this company again!!

Liam at Uddingston made our purchase so easy and stress free. No pushy hard sell strategy, allowed us to take our time and gave us invaluable advice. Id recommend Liam with full confidence to my friends and family

Liam and Shaun were really helpful when we came into the Portrack Lane Store. They explained about everything that we needed to know. They were both friendly and courteous, and I would recommend their store to anyone. It was clean and bright and a pleasure to look around. We went away to measure up and returned to make the order. Very pleased with the whole experience.

We were greeted and helped by Lewis and Farah at Rugby branch, both were very knowledgeable, friendly and walked the showroom with us explaining all the various options available. We had a great experience purchasing our furniture. The transaction was smooth and seamless, we look forward to receiving our delivery soon. Many Thanks for all your help!

Cathy@gateshead, was just amazing ran through everything and answered all our queries and it was great customer service experience

ordered 2 sofas paying 50% deposit for upcoming move into bigger property then at 11th hour sale fell through,got in touch by phone with customer service spoke to a lady there called JULIE who was really helpful
after I explained my situation she came up with a helpful solution and I would like to thank JULIE for her help