Neil @ uddingston was very helpful from the moment we walked in the shop, made the process a lot easier and smoother and provided alot of helpful information, all while providing us with a good laugh... See more
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Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
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Faraday Avenue, Hams Hall, B46 1AL, Coleshill, United Kingdom
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Replied to 98% of negative reviews
Typically replies within 48 hours
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My husband and I had a great experience at NCF Living with Humaira in the Merry Hill Store. No pressure, loads of support and information. Best payment option for our personal circumstances was discussed well. Had a great experience and would definitely return if we need something else. Got the bed and mattress we really wanted.
Just bought a corner sofa suite today in the Edinburgh store and Morna was most helpful in choosing the correct material for the suite.
Noel in Rugby store helped me in explaining all the products in very detailed manner. Thanks a lot.
Jason at Chester was very friendly and knowledgeable about the range of sofas available. He wasn’t in any way pushy, there when we needed him but I didn’t feel like he was pressurising us into a sale. All in all a great experience and I can’t wait to get our new sofa!
Very good expirence with salesman in Preston Saad
Brilliant customer service provided by TK from Highgate. Helped me choose the perfect bed.
Ordered a product in April. Still hasn't arrived and no word of an update.
Salesman tricked us into a good review on the day of purchase. Lesson learned.
Humaira @ merryhill provided excellent customer service. Her knowledge and professionalism made everything go smoothly and perfectly. She was very helpful and friendly throughout the whole process. Highly recommended! ⭐️
Yaz attending and she was so professional and kind. She was patient with us. I would recommend ncf because of her.
David from Milton Keynes has been a great help, really knowledgeable and gives enough space for you to decide. Plenty sofas to pick from! The customer service been great!
Excellent store with great prices and fantastic help from Saad at Preston.
Saad will happily help with your vision and change the furniture round to help you.
Thanks so much.
We were welcomed from the moment we entered the show room. Arif was very knowledgeable, showed us many products and gave us ample opportunity to make our mind up without any pressure.
Great experience Hugh was great in the paisley store and helped us get the couch we wanted will be back
Rang chasing again as still no response on my damage goods still no response from customer service and have been waiting since the 6th July
Wanted some sofas for our house and was dealt with by Brian. A true gentleman and very helpful and soft spoken human being. Answered all our questions and concerns with pride and dignity. Helped us in choosing our dream sofas. Brian made sure we was at ease and not pressurised in to doing anything hastily. He gave us our space when we needed it and helped out when we asked for it. Thank you ncf ans Brian
We Visited the chester store last week and returned again today to purchase the simba sofa.
On both occasions we spoke to Jason.
Jason was very helpful and welcoming and ensured he answered all our questions over a cup of tea
There was no sales pressure. In all a pleasant experience. Would recommend this store to our family and friends
Sue Swansea is fantastic and the shop is si inviting and she macks you fell at home proper customer service 😀 👍 I will give my expense 💯
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